No. 173 Wuding Street, Pingcheng District, Datong City, Shanxi Province, Pingcheng District, Datong, Shanxi, ChinaView Hotel Details
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Guest Reviews of CIoud Xiaozhu HoteI
9.4/10
Outstanding
826 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
The room was big and the bed was comfortable. I don’t think they clean the carpet floor so don’t walk with bare foots
Response from Property: Dear Guest,Thank you for your positive feedback on the spaciousness of our room and the comfort of the bed. We greatly appreciate your comments regarding the carpet cleanliness, and we take your feedback very seriously. We will promptly inspect and enhance our carpet cleaning and maintenance procedures to ensure the comfort and hygiene of all our guests.If you have any further suggestions or require additional assistance, please do not hesitate to contact us. We look forward to welcoming you back and providing you with an even better experience. Wishing you a pleasant day!
DianeIngrid
Speciai Double Bed Room
Stayed in Nov 2024
Family
13 review
10/10
Outstanding
Posted on Jan 9, 2025
Lovely little hotel. Staff were friendly and accommodating. The shower and toilet were separated which made it much easier for us. Room was clean and well heated against the super cold weather. Good location in the old city. If the weather is good, you can hang out at the roof balcony in the evenings with an amazing view of a pagoda.
Response from Property: Thank you so much for your wonderful review! We are thrilled that you had a great experience at our hotel.We look forward to welcoming you again in the future and hope to continue providing you with excellent service.
filib96
Speciai Double Bed Room
Stayed in Oct 2024
Travelling with friends
6 review
10/10
Outstanding
Posted on Nov 19, 2024
Very central, clean and well furnished
6/9
Response from Property: Thank you for your evaluation, I hope you have a good mood every day, and I wish you a happy life.
The location is not far or near (6 minutes walk from the north gate of the ancient city). There is a large parking lot behind the hotel, with free parking. The four of us checked in on Sunday and checked out on Tuesday. We booked two twin beds for 2 nights and 3 days (more than 1,200 yuan). They are all 1.8 large beds. The pillows, cushions, and bedding are very comfortable. There is a dry and wet separation, smart toilet, and electronic curtains. The room is equipped with 5 clothes hangers and clotheslines. Although it is next to the toilet, it is already in place. The hotel also provides free: mung bean soup, lemonade, old popsicles, popsicles for small puddings, and hot and cold water dispensers in the lobby, which shows the wisdom and generosity of the boss. Guests keep explaining the service and cost-effectiveness. ㊗️Business is booming!
Indirect car rental service, two cars for four of us cost 50 yuan/day, and it is really convenient to take my 80-year-old mother-in-law around the ancient city.
Attractions: Huayan Temple, Shanhua Temple (free), Dai Wangfu, Nine Dragon Wall (free), Confucian Temple (free), ancient city wall, Yungang Grottoes, Hanging Temple... all went.
Food: Fenglin Pavilion (must go to the main store where you can make an online reservation, 200), Xijindao (240), 🐉 Juxiang (370, Heshengcai (150, packed ice bread, dried sand fruit), tea smoked chicken legs (Dongjiekou, Gulou, 45), Yao Laotai (takeaway, 40), various brands of coffee...
The museum was too hot to stay for long. Even "Yuan Xiaopowu Breakfast" was checked in. The price-performance ratio is definitely much higher than Beijing.
The Hanging Temple was not visited due to lack of time, but the ticket and shuttle bus cost 35/person per person, so it is still worth a visit. The Internet celebrity "Cai's Restaurant" is very average, not very cost-effective, 315/6 dishes, except for the diving fish, the other dishes are average. My son's 25th birthday, the whole family is happy!
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6/17
Response from Property: Dear guests, reading your positive comments, we are deeply touched and delighted! It is our great honor to provide comfortable accommodation and considerate service during your warm birthday trip! Whether it is the convenient geographical location, free parking, or the intelligent room facilities and refreshing snacks, they all have a warmer meaning because of your recognition. Thank you especially for sharing the surrounding attractions and food tips in detail, and even the lightning avoidance suggestions are so attentive, and the words are full of love for the journey! Your satisfaction is our driving force, and we will continue to maintain this intention, and look forward to adding beauty to your journey when you come again next time! I wish you and your family all the best, and warmth every day!
Opposite the hotel is the Dai Wangfu, in the middle of the ancient city, and it takes only a few minutes to walk to the Nine Dragon Wall and Huayan Temple. The hotel is relatively quiet, the hygiene is good, and there are also special products on display. I would like to stay here next time I come.
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Response from Property: Dear guest, hello~ I'm so glad you found our "treasure location"! It is adjacent to the Dai Wangfu, and is within walking distance of various attractions and popular check-in restaurants. The quiet environment in the bustling city is matched with clean and comfortable guest rooms, just to give you a comfortable travel experience~ There are more Shanxi flavors waiting for you to unlock in the specialty area. I hope every meeting can become a warm station on your journey!
Chiguoer
Double Room (zero Pressure Mattress, Motion Sensing Toilet, Electric Curtains)
Stayed in May 2025
Travelling with friends
1 review
10/10
Outstanding
Posted on Jun 29, 2025
Environment: Located next to Kuixing Tower, it is located in the north of the ancient city. It is not far from Sipailou. There is a bus stop at the door. It is very convenient to travel by bus or on foot. It is very quiet at night, and you will not be disturbed even if the windows are open. The night view of the second-floor terrace is beautiful. Although it is summer, it is not hot and very comfortable. I love this terrace the most. There is a parking lot next to it, which is super large. It is very convenient to park if you drive.
Facilities: The room is not bad. The bed in the king-size bed room I stayed in is particularly large and comfortable. I slept very well these days. There is an extra-long table, which is very convenient for putting things and packing things. There are also super many power supplies, which are enough.
Hygiene: It is cleaned up in a timely and clean manner. The daily supply of paper towels, water, etc. is very sufficient and timely.
Service: The staff and the front desk are very warm and polite. They also provide free mung bean soup and lemon cucumber water to relieve the heat, as well as free popsicles and souvenirs.
Overall, I had a very happy and comfortable stay~
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Response from Property: Thank you for sharing the surrounding attractions and food tips in detail. You even wrote down the advice on how to avoid lightning strikes. Your words are full of love for the journey! Your satisfaction is our driving force. We will continue to maintain this dedication and look forward to your next visit to make your journey more beautiful! I wish you and your family all the best and warmth every day!
It's not far from the attractions, but there are not many hotels around. You need to walk about ten minutes to find a good hotel.
Dry and wet separation is good, but there is no place to put clothes in the bathing area. The water is hot, but it's a bit small. The bed is very comfortable and the hygiene is good.
The service staff is very enthusiastic and gave vinegar when checking in. It is a good choice for visiting the ancient city.
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Response from Property: Thank you for sharing your stay experience~ We are glad that you like our bedding and dry-wet separation design. Your recognition is a great encouragement to us! Regarding the problem of the space in the bathing area, we have recorded it and will actively optimize and improve it. The surrounding food is a little far away, but you can get authentic local flavors. The bottle of old vinegar is our little thought, hoping to add a taste of Shanxi to your journey! I look forward to providing you with a more perfect stay experience next time. I wish you a pleasant journey!
When traveling to Datong, I stayed in the ancient city of Datong, which was convenient for sightseeing in the ancient city. The location, environment, sanitation, etc. were all good.
Facilities: I arrived at night, and the sign outside was very dark and not eye-catching. I searched for it at the door for a long time before I found it. I hope it can be improved
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing to stay in our hotel and writing your feedback! We are glad to know that you are satisfied with the hotel's location, environment and hygiene, which makes us feel relieved! The front desk also provides cucumber lemonade, freshly boiled mung bean soup, and small pudding ice cream. Regarding the sign brightness issue you mentioned, we are deeply sorry for the inconvenience caused to your stay. We have arranged the engineering department to check and repair it as soon as possible, and plan to optimize the lighting settings. Your suggestions are the direction of our progress. We sincerely look forward to welcoming you with a more perfect appearance next time, adding more convenience and beauty to your Datong trip!
Guest User
2-bed Room With View(zero Pressure Mattress, Samrt Home,motion Sensing Toilet, Electric Curtains)
Stayed in May 2025
Family
1 review
10/10
Outstanding
Posted on Jun 20, 2025
The hotel is in a good location in the ancient city. Parking is free. It is only 800 meters away from Huayan Temple and Nine Dragon Wall. It is very convenient to walk. The hotel environment is elegant. There is no odor in the room. The sound insulation is also very good. I slept very well. The hotel also carefully prepared green bean soup and old popsicles for the guests. They are all free. The overall feeling is very good. The only drawback is that there is no mirror light in the bathroom, which is not very convenient for ladies to put on makeup.
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Response from Property: Dear guest, thank you very much for taking the time to share such a detailed and heartwarming stay experience! We are honored to receive your recognition of the hotel's location, environment, facilities and thoughtful service! Free parking, cool mung bean soup and popsicles are small thoughts, but adding comfort and surprise to your journey is our greatest satisfaction. Regarding the problem of the mirror light in the bathroom, your feedback has pointed out the direction for us to improve. We have included this in the optimization plan and will improve it as soon as possible in the future to enhance the detail experience. We look forward to your visit again and hope to bring you a more perfect stay experience next time!
Tee
Queen Room With Audio-visual Equipments
Stayed in May 2025
Travelling with friends
9 review
6.5/10
Posted on Jun 10, 2025
The facilities of this hotel are OK. From the cleanliness of the room to the comfort of the bed, everything is OK. The shower water will flow into the room, so be careful. The hotel is in the city. Didi is convenient.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for choosing to stay in our hotel and taking the time to share your valuable feedback! We are glad to know that you are satisfied with the cleanliness of the room, the comfort of the bed and the convenient location. Your recognition is a great encouragement to us. Regarding the problem of bathroom drainage, we are deeply sorry. We have contacted the engineering department to check and rectify it as soon as possible to ensure that similar situations will not occur in the future. Your careful reminder helps us to continuously improve the service details. Thank you again! Looking forward to your visit again, we will bring you a perfect experience with better facilities and services! I wish you a happy life!
Guest User
Sunshine Family Room (zero Pressure Mattress, Samrt Home,motion Sensing Toilet, Electric Curtains)
Stayed in Feb 2025
Family
28 review
2.5/10
Posted on Mar 30, 2025
Very dusty, phone and wifi were all covered in dirt, check-in service on Saturday night was unfriendly.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you very much for sharing your stay experience with us again! Small frictions in the family are the spice of life. I believe that you and your husband have reconciled at this moment. As practitioners in the service industry, we always believe that a good living experience should be a dual arrival of physical comfort and spiritual relaxation. Therefore, whether it is hardware guarantees such as constant temperature heating system and 24-hour strong hot water supply, or warm services such as free mineral water when checking out, they are all our daily practice of the concept of "home away from home". The original intention remains unchanged as the seasons rotate, and we look forward to continuing to provide you with a warm rest experience on the next sunny or snowy day. I wish you a happy life and all the best.
Before we arrived, the hotel called to ask if we needed anything prepared in the room in advance, which was a very thoughtful service. The hotel's front desk and cleaning staff are very enthusiastic. They not only greet you but also provide some local tourist information. Water is also readily available at the hotel. The location is very convenient, close to many attractions and restaurants. It was a very happy experience and I would stay at his house again if I have the chance.
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Response from Property: Thank you very much for your recognition and praise of our hotel services! We are very pleased to learn that you enjoyed the considerate service during your stay. Whether it was the advance telephone communication, the warm reception of the front desk and cleaning staff, or the tourist information provided, you were satisfied. Your satisfaction is our greatest motivation! At the same time, we are also very happy that you find the hotel's location convenient, which can add comfort and convenience to your travel. Thank you again for your support and encouragement. We look forward to your next visit and we will bring you more wonderful experiences! I wish you a pleasant journey and a happy life!
The room was in good condition, the towels were clean and new. Hot water and tea are provided on the first floor of the hotel. The service staff are very enthusiastic and will answer any questions. The hotel is located next to Kuixing Tower in the north of the ancient city. It is very close to the Five Dragon Wall and not far from various scenic spots in the ancient city. There are buses available at the door. The center of eating and playing is at Gulou, which is 2 bus stops away from the entrance. Standing on the hotel rooftop, you can take pictures of the Dai Wangfu architecture, which looks like the Forbidden City. Datong's tourism development is very good, the service staff are very enthusiastic, and you can feel that the people of Datong are working hard to make this city better and make tourists feel comfortable and satisfied. I would recommend Datong to my friends, it is a treasure city.
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Response from Property: Hello! Thank you for your 5-point praise! Every city has a reason to be missed, every season has its unforgettable scenery, and every hotel has its sweet and warm memories. I hope this journey will be the warmest and most unique memory in your mind! Wish you well!