First Central Hotel Suites Reviews

many places have good facilities but the good ad helpful staff is rare, thanks to night manger Mostafa for the great help

How is a hotel evaluated that does not have a water heater? How is a hotel evaluated that does not have a carpet on the floor? How is a hotel evaluated that does not provide any service more than 4 walls and a bed only for sleeping? The fact that very much money was paid for one night's sleep . The room was requested to be prepared the day before the stay for a birthday. I call and confirm the order and they said we didn't get confirmation from Trip.com🙄🙄🙄🙄🙄🙄. They broke my vacation acually. This is the picture of the hotel on Google, but in reality the situation is very bad and deplorable.

Staff was very helpful and friendly also location was perfect and very close to the metro station

A homie place with friend and accomodating staff. ❤️🤍 will definitely check in again here.

Decent rooms, nice lounge. Great view from the room as well.

I will say was a great room them put clean all the time and fresh thanks for the experience is a great

It is a very warm apartment hotel, the lobby manager and staff are very friendly, the room is Arabic style

The location of the hotel is good. The front desk even upgraded my room. Satisfied

Friendly and help staff with a great discount for long stays. Also has a pool and sauna. I stayed for five weeks and was very comfortable. The rooms are cleaned every two days.

The hotel suite we got had bedbugs, reported it to the management team but they treated us with disrespect and the customer service was bad. We had to check out right away the moment we found bedbugs. They even refused to reimburse us for checking out early due to bed bugs. They offered to transfer us to a different room but who’s to guarantee the other rooms don’t have bedbugs? It was disgusting. The rooms were so small and it was nothing like advertised on the website or *******. The AC barely works, it was suffocating. Worst experience ever.

It's a nice experience the staff are nice and the breakfast is nice and the hotel is in the center of the community ，it's very convenient， there's a mosque 、there's a supermarket 、there's a sports place、It's also very close to the subway station， the only thing that's missing is dinner there's not a lot to choose from

There was some miscommunication between a few staff members and myself about late check-out procedures (I was given conflicting information by multiple people), but otherwise the staff are very helpful and friendly. My room was exceptionally clean and they take care of every detail when cleaning your room. This was one of the nicest hotels I've ever stayed at; I would absolutely stay here again.

Our stay was very comfortable. Breakfast was good and overall service was very good. The hotel is about 7 min from the metros station and close to stores . A bit far from Downtown but taxi was avail.

The hotel is in a great position. Short walking distance to the Metro and plenty of supermarkets and reasonably priced restaurants close. The rooms are Aparthotel and our room consisted of a sitting room with two small sofas, a small kitchenette, a bathroom with bath and shower over and a bedroom with a large bed. The kitchen had a two rings and a microwave. There was plates cutlery for two, only one bowl. No glasses which was annoying but we managed. Our kettle was missing one was brought up to our room quickly. The whole hotel is very clean not posh and the staff are very helpful and polite. We had an issue with our safe (which was including in the room at no extra cost) but it was fixed with a smile and good humour. On arrival there's the tourist fee to pay and we were asked to pay a 200 dirum deposit in cash which we didn't have at that time this didn't cause an issue and we weren't hassled for it. The roof pool is fairly small and there are sunbeds up there; again very clean. The sun doesn't get to all parts of the roof all the day so there is shade which we didn't need as it was February and 30C. Pool was warm with clean changing rooms and a gym and spa which we didn't use. There are buses to the various shopping Malls and Palm which we didn't need as were visiting a friend. The hotel states on its website that it runs a free bus to the Palm to their beach, this wasn't the case so don't book based on that. Breakfast was ok but busy. To sum up we would recommend.