Front desk ladies were very friendly and helpful. With that said, the hotel as a whole was not so good. The hallway carpets were disgusting. Pretty sure they have never been shampooed since being installed. Upon entering our room, we were greeted with an old, musty smell. The front of the refrigerator was very dirty. Inside the refrigerator did not keep food cold. Our garbage disposal did not work, and the sink was clogged, although they did fix that. The shower door would not stay closed so water kept spring out into the bathroom, I mentioned that, but that however, did not get fixed during our stay. The breakfast was just OK. With that being said, I would never stay here again definitely does not live up to the Hilton name.