Dunhuang Yunbo International Hotel

Dunhuang Yunbo International Hotel Reviews

Dunhuang Yunbo International Hotel

No. 299 Mingshan North Road, Dunhuang, ChinaView Hotel Details
Dunhuang Yunbo International Hotel
Dunhuang Yunbo International HotelDunhuang Yunbo International HotelDunhuang Yunbo International Hotel
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Dunhuang Yunbo International Hotel Guest Reviews

4.5/5
Great
910 review
Verified reviews
Location4.5
Amenities4.4
Service4.6
Cleanliness4.6
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All Reviews(910)
Positive reviews(863)
Reviews with photos/video(250)
Convenient for shopping(79)
Friendly front desk staff(69)
Tasty food(44)
Well decorated(31)
Offers pick-up/drop-offs(28)
Near shopping area(28)
Comfortable bed(24)
Lift was OK(11)
Negative reviews(47)
LSLING
Sky Garden Smart Room (Queen bed) (Window)
Stayed in Feb 2024
Friends
6 review
4.2/5
Very Good
Posted on Mar 5, 2024
Friendy front desk staff and very helpfull
Markus
Smart Room (Double bed)
Stayed in Oct 2021
Couples
67 review
5.0/5
Outstanding
Posted on Oct 23, 2021
Really Good 3 star international Standard. Easy for foreigners! Little bit complicated parking area.
Response from Property: Mo Dao has no confidant in a foreign land, and the wind stops at night when a distinguished guest comes to the door. I am very happy to receive such kind words from international friends, like a spring breeze in my heart! Dunhuang Yunbo International Hotel thanks our international friends for coming. We serve you with sincerity. You affirm us with a sincere heart. Our greatest luck is to gain the sincere recognition and affirmation of our service from international friends. We always believe A good reputation must be recommended from the most sincere satisfaction of all guests. We will continue to maintain high-quality customer service standards and strive to create a comfortable and warm stay experience for every friend from all over the world. Thank you again for your review of our hotel during your busy schedule. We look forward to your next visit. I wish you a happy life and a smile!
Guest User
Sky Garden Smart Room (Queen bed) (Window)
Stayed in Apr 2024
Couples
1 review
5.0/5
Outstanding
Posted on Apr 9, 2024
First of all, we arrived at night and inquired about the pick-up service. Since it was too late, the lady at the front desk told me about the reimbursement (a small surprise). Then we checked into the hotel. There is a garden on the fourth floor. I felt very comfortable and comfortable, and the environment was quite quiet. , hygiene is no problem, oh yes, the lady at the front desk at No. 018 is really nice. She takes the initiative to greet us every time, is warm and thoughtful, and is my best choice next time I have a chance to come over👍
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Response from Property: Don't say that you have no friends in a foreign land. The wind stops at night when an honored guest comes to your door. Thank you very much for your praise of the hotel. We are deeply honored and know that every review contains every guest's tolerance, understanding and expectations for us. All our staff will continue to work hard to serve you and our guests. Provide better services. Yunbo Hotel takes into account the concepts of green, high-end, exquisite and simple from decoration design to facilities and equipment. All rooms are equipped with smart toilets and central air-conditioning. The hotel has a large indoor atrium viewing platform unique to Dunhuang hotels, and has a collection of more than a thousand books of all kinds. This is an ideal place for you to enjoy tea, meet friends, rest and relax. Yunbo Hotel looks forward to your visit again and sincerely wishes you all the best and happiness for your family!
TongxinC
Sky Garden Standard Smart Room (Window)
Stayed in Sep 2023
Family
27 review
4.7/5
Amazing
Posted on Sep 24, 2023
The hotel I contacted one day in advance received a free pick-up. A medium to large SUV arrived. The hotel driver waited carefully for 40 minutes (the flight was delayed). After being picked up smoothly and quickly by the hotel, the front desk was waiting, and everyone was smiling. It felt like Very warm. My room is on the 4th floor. There is a large courtyard outside, which is very quiet and comfortable. The room is quiet and hygienic. The location of the hotel is very good. It takes 7 minutes to walk to the night market and you can see Mingsha Mountain from the street. A taxi costs 10 yuan to Mingsha Mountain and 20 yuan or more to Mogao Grottoes. There is no need to book an online taxi. There are many taxis on the street. Breakfast is relatively simple. No time to enjoy the buffet afternoon tea. The local area is relatively dry, so we asked for more water, and the front desk sent a robot to deliver 6 more bottles of water. Thumbs up for the store👍 In short, I was satisfied with my stay and will recommend it to relatives and friends.
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Response from Property: Beat the drum, burn a stick of incense, make a cup of tea, read a book, and have a good sleep. This is what everyone at Yunbo expects from you. A chance encounter has gained your satisfactory recognition. Yunbo thanks you for your choice and warmth. Warm comments, the homework we must do every day, room ventilation and disinfection, room tidying and cleaning of blind spots, serious work and attentive service are all in exchange for your recognition and satisfaction. I hope this wonderful encounter will stay with you. With wonderful memories, Yunbo looks forward to meeting you again. I wish you good luck, good luck and sweetness in everything.
Guest User
Smart Room - Single Occupancy
Stayed in Sep 2023
Solo travellers
37 review
4.0/5
Very Good
Posted on Sep 26, 2023
The hotel is in the city. Opposite there is a bus to Mingsha Mountain. A taxi to Mogao Grottoes costs more than 20 yuan. The front desk enthusiastically provides information on when and how to visit various attractions. Millet porridge for breakfast is okay.
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Response from Property: Dear guest, hello, I am a little disappointed that I did not get your five-point praise. We will continue to work hard and hope to provide you with more comfortable service next time. We look forward to meeting you again. I wish you all the best in your work. ~Everything goes smoothly~
Guest User
Sky Garden Standard Smart Room (Window)
Stayed in Sep 2023
Friends
13 review
1.0/5
Posted on Sep 7, 2023
This is a room with a good view outside the window. The room is very small. The bathroom is actually a partition. The breakfast is not much.
Original TextTranslated by Google
Response from Property: Hello, dear Yunbo family! Thank you very much for choosing to stay at Yunbo Hotel and leaving your review. From your comments, we can see that we did not provide you with the best experience during your stay. We are deeply sorry for the inconvenience caused to you. We will humbly accept your valuable opinions and we will take your valuable opinions into consideration. Provide timely feedback and corrections to the leaders. In addition, as long as you raise any questions during your stay, our staff will go all out to help you solve them as soon as possible. We will continue to improve our shortcomings in the future and always pursue creating a perfect stay experience for our guests. And work hard.
Guest User
Sky Garden Family Friendly Smart Suite (Mahjong, window)
Stayed in Aug 2023
Family
4 review
4.7/5
Amazing
Posted on Aug 23, 2023
The location is very good. The hotel is close to the city hall and the night market. The downside is that the hotel has only one elevator, which is a bit slow to go up and down, and the family room smells of smoke.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! I am very glad that you can share our shortcomings. I believe we will strengthen our training. Your suggestions are the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your coming again! You are welcome to come back to experience again, and I wish you a happy life!
Guest User
Smart Room (Double bed)
Stayed in Jul 2023
Business travellers
20 review
5.0/5
Outstanding
Posted on Sep 25, 2023
The hotel has a very good location, convenient transportation, and complete dining and entertainment facilities in the surrounding area. It is very close to Mingsha Mountain and Crescent Moon Spring. The front desk service is good and the breakfast is rich. It is a good choice for business trips.
Original TextTranslated by Google
Response from Property: Dear Yunbo family: Thank you for your 100% affirmation, which gives us the confidence to do better. We will work harder in the future to show you a better and better side and provide you with professional and humanized services. High-quality services provide you with the most perfect check-in experience, making your travel more convenient and faster, making your journey more perfect, and allowing each of our family members to leave the best memories of our hotel. We look forward to gathering together at Yunbo International soon and wish you happiness and joy forever!
Guest User
Stayed in Apr 2023
Family
3 review
1.5/5
Posted on May 2, 2023
The service attitude is okay, but the software and hardware are not up to expectations. Let me talk about hygiene first: the room smells of smoke, the bathroom and toilet are dirty. When I got off the elevator and saw the grade C score of the hotel's health reputation, everything was very logical. Sisters with cleanliness pay more attention~ Let’s talk about the facilities: The hotel does not have a supporting parking lot. You need to go to the parking lot opposite or behind the hotel. Sisters with a lot of luggage should be careful! Finally, objectively speaking, the location of the hotel is good. There are many popular restaurants nearby, and the traffic is good.
Original TextTranslated by Google
Response from Property: Dear guest of Yunbo, thank you very much for taking the time out of your busy schedule to comment on our hotel in detail, and we apologize for your unsatisfactory experience in your first stay at Yunbo! Our hotel management attaches great importance to your valuable questions and has checked and implemented all rooms one by one. We have made further training arrangements for service personnel and carried out rectification and implementation in terms of sanitation. The reason for your mention of the C-level health reputation is because The first listing in the service industry starts from the C level, and you can apply for an upgrade after one year. We made a mistake in our work and did not apply for the upgrade in time. There are two parking lots in Yunbo Hotel, one is behind the hotel, and the other is a large parking lot on the road at the main entrance of the hotel. Free parking is available for you on the opposite side. The clean and hygienic check-in environment, the comfortable bedding of Yunbo International Hotel, and the warm and considerate customer service are our most basic requirements, which can be experienced and supervised by every Yunbo person. Let Yunbo Hotel become the warmest memory for every Yunbo traveler. Welcome to visit again. I wish you a happy life and everything goes smoothly!
Guest User
Stayed in Apr 2023
Friends
11 review
5.0/5
Outstanding
Posted on Apr 29, 2023
Very satisfied with the hotel, the room is large, disinfected every day, the design is very western, the toilet has a heating ring, but it cannot be washed. The service staff are very nice and enthusiastic. They open the door every time, say hello and give jujube water as soon as you enter the door. The pick-up service is very convenient The location is also very good, it is very close to several popular restaurants, Yang’s dry food is just opposite the food street
Original TextTranslated by Google
Response from Property: We are very happy to bring you a good time for your trip. Your satisfaction is our greatest motivation, your encouragement is our source of energy, and your favor is our vitality to move forward. I hope that the beautiful city of Dunhuang and the enthusiastic Yunbo people can leave good memories for you. We will serve more attentively and, as always, maintain the most professional, considerate and warm service to give back to every guest. It is the consistent pursuit and motivation of Yunbo people to make every guest live satisfactorily, comfortably and unforgettablely. Sincerely thank you for your good comments, which will make all our services more meaningful! Dunhuang Yunbo International looks forward to your stay again! wish you a happy life!
Zou
Smart Room (Double bed)
Stayed in Apr 2023
Friends
1 review
5.0/5
Outstanding
Posted on Apr 13, 2023
The only pity is that the bathing place is poorly designed and water will leak out. However, Dunhuang drying can usually be done in one night, and the overall impact is not great.
Original TextTranslated by Google
Response from Property: Thanks for meeting! Thank you also for your love and recognition of Yunbo. The family of Yunbo is very happy to have the opportunity to serve you! Dunhuang Yunbo International Hotel is located in the downtown area of ​​Dunhuang, a famous city on the Silk Road. It is adjacent to Shazhou Night Market, Shazhou Food Station, and famous snack street. By car, the hotel has the only panoramic skylight viewing platform among all hotels in Dunhuang. It collects more than a thousand books of various kinds, which are open to you for free around the clock. It will also give Yunbo people the opportunity to serve you again! I wish you a pleasant journey! Always smile! !
Guest User
Sky Garden Standard Smart Room (Window)
Stayed in Sep 2023
Family
5 review
5.0/5
Outstanding
Posted on Sep 28, 2023
We are very satisfied. The hotel upgraded our room. The environment in the room is also very good. There is a large space outside the room where we can drink tea and read books. This is the first time I have encountered such a hotel environment. By the way, the breakfast noodles are super delicious. It’s delicious, my ten-year-old child ate two bowls, like it, like it 👍
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Response from Property: Dear guest, thank you very much for your favorable review of our hotel! Small quantitative changes can accumulate amazing qualitative changes, ordinary steps can measure a distant journey, we often admire the achievements of others, but have no intention to examine the bright colors of our own lives. Yunbo Hotel hereby wishes you all the best and is willing to be your warmth on your journey. That beam of light will continue to shine for you. Yunbo Hotel looks forward to your next visit. We will provide you with free pick-up service from the airport and station. Wish you a happy life!
Yangguangmaidong
Sky Garden Smart Room (Queen bed) (Window)
Stayed in Sep 2023
Friends
5 review
1.7/5
Posted on Sep 20, 2023
This is the worst hotel experience I have ever had in my life (more than 400 hotels in the west are not as good as three-star hotels in the mainland). Went for breakfast in the morning. By the way, the difference in breakfast is hard to describe. The front desk didn’t give me a meal coupon, and they didn’t let me in. They told me to go to the front desk to get it myself. Well, I ran downstairs to the front desk and got two. I gave them back to the lady guarding the door. She said, why are you handing over two by yourself? I said When I brought some to the upstairs, there was a person who couldn't come down to eat. She decisively refused that it wouldn't work. I said I would just take an egg. The other waiter heard this and refused to take it away. I said I would just take an egg and she said Those old people carry it in their pockets. I no longer argue that I finished the breakfast that was not delicious in three or two bites. I left and will never come to this store again.
Original TextTranslated by Google
Response from Property: Hello, dear guests of Yunbo Hotel! Thank you for choosing to stay at our hotel and sharing your stay experience with everyone! Unfortunately, our breakfast and service did not meet your expectations. We are very sorry for the trouble it caused you! We will summarize the issues you mentioned and rectify them in a timely manner. Thank you for your valuable opinions! I hope you can choose Yunbo Hotel next time you travel, and the hotel will be in a better state to welcome you! wish you a happy life!
Guest User
Stayed in Sep 2023
Friends
4 review
2.0/5
Posted on Sep 17, 2023
When I made the reservation, I didn’t find out that it didn’t have a window. If it doesn’t have a window, it’s better to have no window. The important thing is that it’s next to the laundry room. The sound of running water at one or two o’clock in the middle of the night is too loud. I can’t tolerate the fact that it affects my sleep.
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Response from Property: Enjoy Dunhuang culture in the clouds and make friends from all over the world; I am grateful to have you, I will always be content and happy! ! Having a happy trip to Dunhuang, a comfortable stay, and a happy tour are the greatest wishes of our Dunhuang people and the most satisfactory answer of all the staff of Yunbo International Hotel. We sincerely apologize for the inconvenience caused to you. The next time you come, I look forward to your visit to Yunbo International Hotel as soon as possible. I wish you health and happiness every day! !
Kuanglangkuangdang7
Sky Garden Standard Smart Room (Window)
Stayed in Sep 2023
Friends
1 review
1.7/5
Posted on Sep 16, 2023
The prices of hotels in Dunhuang are all inflated, and the service is not worthy of the price at all. The parking lot is in a narrow alley, and it is messy. There are a few aunts at the front desk who are irritable and indifferent. The invoice cannot be issued within an hour. I am disappointed. Trip to Dunhuang.
Original TextTranslated by Google
Response from Property: Hello, dear Yunbo family! Thank you very much for choosing to stay at Yunbo Hotel and leaving your review. From your comments, we can see that we did not provide you with the best experience during your stay. We are deeply sorry for the inconvenience caused to you. We will humbly accept your valuable opinions and we will take your valuable opinions into consideration. Provide timely feedback and corrections to the leaders. In addition, as long as you raise any questions during your stay, our staff will go all out to help you solve them as soon as possible. We will continue to improve our shortcomings in the future and always pursue creating a perfect stay experience for our guests. And work hard.