Sofitel Frankfurt Opera Reviews

the location was very good near the shopping spots

amazing interior

Excellent services, the staff are so nice and helpful. A great stay here.

nice hotel

Five-star hotel, large rooms, reasonable price, and delicious breakfast!

Because it’s right next to the opera The location is so good. There is an S-Bahn that goes directly to the airport. Convenient transportation Thank you for upgrading the room I had a good rest in a nice room. The private spa was also great. I want to go again

The hotel is slightly older Meals are also very average After we arrived after a long-distance flight, we communicated with the hotel to see if we could check in an hour earlier. Because we had children, the hotel was very pushy and rigid. The reply was that if we wanted to arrive in advance, even just one hour in advance, we would have to pay to upgrade to a more expensive room type. At that time, I saw that there were still rooms available temporarily, which means that such an expensive hotel was unwilling to adjust rooms for us when there were rooms. They did not consider our feelings and just let our family sit in the lobby and wait without anyone caring. , the feeling is very bad!

Location services are relatively excellent.

I can highly recommend the Sofitel Opera, the location in the middle of the city is very good, the room is very nice and the service is extremely courteous and friendly.

dear staff Quiet room Cleanliness could be optimized

Very good service and nice rooms. Spa is also recommended.

The hotel's service, hygiene and environment are very good! It's just that the breakfast is so disappointing, it doesn't feel like a 5-star hotel at all. It's expensive! 37 euros per person, the price is too bad, not recommended!

The room design is very unique . Breakfast is tasty. Staff are nice and helpful. Location is walkable to everywhere like opera, shopping, restaurants, park…..Everything is good. Very good experience to stay 4 nights in this hotel. Whole family have a good memory in this hotel. Thanks.

Unfortunately I feel compelled to leave a less than stellar review following my stay. Firstly I booked my stay as I had a lengthy stopover and paid a very high rate for the property, yes it was New Years Eve although even the hotel front desk staff told me that they are mainly a business hotel and had not been busy, regardless - given the rate, I had high expectations. The rooms look nothing like the pictures - and I mean nothing! Upon seeing the room I was checked into, I went back to reception and showed them the pictures of my room category and said it looked nothing like it. I was then checked into another room which was the same situation. The toilet also had not VERY CLEARLY been flushed from the last user. There is also no full length mirror in the room, despite there being at least wardrobe doors where one could be put on the inside. The service during breakfast was outstanding however.