The Last Word Franschhoek

My husband and I were part of a group of 8 friends who stayed at The Last Word. It was my husband's and my second stay there. It is a luxurious boutique hotel in a very central location in Franschhoek, yet it is very quiet. Almost everything is within walking distance. The rooms are large and luxurious. Some have heated bathroom floors. Our room was a little smaller than our friends' rooms, but we had our own outdoor seating area. The hotel also has a large common area upon entering the hotel, and an honor bar with a wide variety of wine, beer, spirits and juice and water, for those who want to be a little healthier! There are also areas to sunbathe, sit with friends and chat with other guests on their second level. My husband and I woke up too late to enjoy breakfast each day, but our friends all commented on how good it was. With your room comes access to a well-equipped gym a two minute walk away, so I took full advantage of that one day to try and burn off 500 of the 1 million calories I had previously consumed on the trip! The manager we primarily interacted with during our stay was Franklin, and I dare anyone to find a kinder and more gentle man. Our entire group loved him. Conrad came on shift in the afternoon of our last day there, and we wish we had stayed longer to get to him him better as well. I would highly recommend anyone staying in Franschhoek to stay at The Last Word!

This was the first stop on our honeymoon and it's safe to say it couldn't have been a better one. Arriving here after a long journey felt like stepping into a little oasis of calm, and instantly Conrad and his colleagues made us feel so welcome and at home. They were there with assistance, travel tips, smiles and some lovely special touches. We really wished we could have stayed longer and it would be the first place we'd go to if we are lucky enough to come back to the area.

The Last Word was absolutely outstanding. We stayed for 2 nights in Room 2. From the moment we arrived at the gates in our car, to the moment we left, nothing was too much trouble for the team. Room wise we had a pool suite, which exceeded all expectations. The shared areas were beautifully decorated and a good place to sit, in the evenings, with friends we had travelled with. Breakfast was superb, possibly one of the best I've had anywhere.

Staying in this hotel was a treat from the moment we arrived. A warm professional welcome from Conrad who could not have been more helpful in suggestions for our stay. The room was one of the nicest I’ve ever stayed in, and the breakfast was exceptional. Our only regret was that we couldn’t stay longer, but we certainly will on a future visit.

Superb high end luxury accommodation. More than a Band B. Superb rooms excellent breakfast easy access from the Main Street Attentive team , interested and great for recommendations Easy parking with great location. Swimming pool is good Also Gym access

Last Word is a beautiful little boutique hotel perfectly situated at the end of the Main Street in Franschhoek. From the moment we arrived Conrad and his team couldn’t do enough to ensure a perfect stay for us and our friends. Our room was vast with a sitting area, enormous bathroom and super comfy bed. The decor was reminiscent of a Kit Kemp interior. The common areas were spotless and the small pool provided a lovely opportunity to cool down. There’s a welcoming sitting room shared by all guests with the most well stocked honestly bar I’ve ever encountered. Breakfast in the quirky but tastefully decorated dining area was of a high standard and nothing was too much trouble for the team. It was super easy to walk to everything in Franschhoek including numerous wine farms and all the main sites and shops. It was the perfect place to stay for a 3 night visit to due to the location, standard of accommodation and the friendly professional service.

The Last Word is the reason I decided to write my first review. Our expectations were exceeded especially with the warm welcome we received from the manager. I loved the attention to detail, cleanliness & service! I am already looking forward to my next stay!

Wow. Right from the outset everything was superb. I’d managed to get a pick up from the house in Gordon’s Bay and Ellis arrived in a big 7-seater to transport us in comfort. Conrad met us and had organised an early check in.. and after that nothing was too much trouble, and all the staff were lovely. Breakfast was amazing - and huge so it set us up for the day. Each morning Amanda, Anita and the other waitress (I’m sorry I didn't make the effort to remember her name) got our hot breakfast order spot on. And my need for gluten free (I’m coeliac). Turn down service brought a couple of espresso cups filled with crème brûlée one night, and then chocolate mousse on another. Our last night they’d decorated the room with tens of tea-lights! Just wonderful. The pool area, while small, is very well done with clean towels on every lounger. I don’t think I ever saw any discarded towels from previous users - everything was immaculate. The honesty bar was a nice touch. Free soft drinks and only 20ZAR for any spirits. Good choice, constantly replenished ice cube bucket. For me it was always the little things that they seemed to notice and take care of. Conrad also gave us some passes for the gym around the corner. Franklin also interacted with us during our stay and again nothing was an issue if we had questions or requests. The training they’ve given their staff is exceptionally good and we’d love to return next time we’re in SA.

An absolutely fabulous place to stay where the staff are so pleasant and just cannot do enough for you. The rooms are incredibly comfortable and the breakfasts are delicious. The location is wonderful and most places you want to visit are within walking distance.