The Westin Changbaishan Resort

Facilities: The exterior and interior are the best here, especially the view of the lobby and suites facing the Audi Cable Car, which is very beautiful in the morning Service: Xiaohui from the hotel concierge and the manager Xiaochi are very enthusiastic. They will arrange a car and breakfast for us every day from the beginning of check-in. If there are any other requirements, Xiaohui will also take the initiative to help us apply for it. From helping us upgrade the suite at the beginning to delaying check-out until 8 pm on the day of departure, it can reflect the perfect service of Marriott Group's hotels. Even if there is an accident during the stay, the manager can help us solve it in time and give us a perfect solution, which also reflects that the hotel service is very online and satisfactory. If there are any problems during the stay, Xiaohui will give us the green light even if we want to drink ginseng ginger tea downstairs, which also allows us to experience different services in the off-season. This time, choosing Westin is the right choice.

The room is very old, there is no paper in the paper towel, you have to call first to ask for it. The floor of the room is muddy due to disrepair, the corridor lighting is very dim, the set meals and fruit plates of the dining points are a bit unhygienic, there are many shared electric bicycles parked in front of the lobby, the service staff greet each other loudly, and will not take the initiative to talk to the guests. There is a candied pork in a pot among the dishes that is worth tasting. The management of Westin is probably like this. Maybe this Westin is not that Westin, they are all selling dog meat under the guise of foreign brands. A quick night.

A very satisfying trip. The room facilities, meals, and surrounding environment are great. The water temperature of the swimming pool is also very friendly. I would like to praise the front desk manager, the concierge ** and Xiao Chen for their warm and thoughtful service. When they saw that we brought children, they upgraded our parent-child room for us since it was our first time at Westin. The swimming pool lifeguard Xiao Zheng took the initiative to recommend Songjiang River delicacies and places to buy and sell wild vegetables to me, and the service staff who took the order!

The interior decoration and design of the Westin Hotel are very warm. The hotel is located in the Wanda Resort. The hotel gave us free movie tickets, cable cars, slides and other free activities. From check-in to check-out, the hotel's guest butler Xing Yu was very considerate. He gave us explanations and introductions, personally sent us to the room, and always enthusiastically helped me solve problems, which made me feel very warm. The hotel is very attentive, which is great~

The environment is good, the slides and cable cars provided with the reservation are very good, and the breakfast is also great. The concierge manager Xing Yu's service is very good. I will come here again if I have the opportunity.