Guest User
January 21, 2025
The location is remote, it is inconvenient to eat, there is no elevator, the toilet in the room smells particularly bad, even after blocking the floor drain with a water bag, there is still a smell. It is disgusting to sleep in a stinking room all night. The most abominable thing is that when I reported the problem to the cleaning staff the next morning, they were told that the room was fully allocated to the guest even though they knew it stunk. What a rubbish hotel!
Fortunately, Ctrip provided good service, coordinated with the hotel, and paid compensation in advance.
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