1 Chome-4-1 Kaiyocho, Gamagori City, Aichi Prefecture, 443-0014, JapanView Hotel Details
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Guest Reviews of Henn na Hotel Laguna Ten Bosch
8.0/10
Very Good
55 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.2
Amenities7.8
Service7.8
Cleanliness8.2
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All reviews(55)
Positive reviews(16)
Reviews with photos/video(4)
Negative reviews(1)
Nenden Sabarlestari
Stayed in Sep 2022
Family
1 review
10/10
Outstanding
Posted on Oct 10, 2022
It was really good trip . I guess it's just enough hotel to stay to. Close to amusement park and food court too. Moreover I travel with kids so everything is convenient is to go to . It's superb. Thanks 🙏
Guest User
Stayed in Dec 2022
Family
1 review
8.0/10
Very Good
Posted on Jan 9, 2023
Overall hotel is decent but slightly rundown. Close to the theme park. Entry ticket is expensive and only allow access to go into half of the park (and blocked before the bridge. Must buy full rides ticket for everyone in order to see more of the light display which seems to be a rip off with people traveling with young kids and elderly whom will not ride.
Guest User
Standard Twin Room
Stayed in Mar 2025
Family
2 review
9.0/10
Great
Posted on Apr 7, 2025
The location is right next to the lagoon, so it's very convenient. The hotel itself is clean and the amenities are good.
However, this time there was a group of Chinese tourists who were noisy in the morning and evening, and at the breakfast buffet they took other people's towels and other items from the table without permission, which surprised me... I was disappointed that even when I told the hotel staff about it, they didn't warn them.
It was also disappointing that for the price, the only bath was a bathtub inside the room.
Since the sea is right next to it, I thought it would be nice to enjoy a hot spring as well.
Original TextTranslated by Google
Response from Property: この度は数ある宿泊施設より私どものホテルをお選びいただきまして誠にありがとうございます。 またご旅行後のお忙しい中当ホテルへ口コミ・評価をお寄せいただけましたこと、 大変嬉しく存じます。この度はお客様にご不快な思いをさせてしまい大変申し訳ございませんでした。今回ご指摘いただきましたご意見を真摯に受け止め、 レストランにも報告致しまして早急に対応させて頂きます。 引き続き、皆様に選ばれるホテルとなれるよう努めて参ります。 またのお越しを心よりお待ち申し上げております。 変なホテルラグーナテンボス
Guest User
Standard Twin Room
Stayed in Aug 2024
Solo traveller
5 review
8.5/10
Very Good
Posted on Sep 11, 2024
I stayed here for one night at a music festival. It was cleaner than I expected, and the amenities were fine. I was surprised to see a washing area in the bathroom. Check-in and check-out were smooth and easy.
Original TextTranslated by Google
Response from Property: We apologize for the late reply. This is the Henn na Hotel Laguna Ten Bosch. Thank you very much for choosing our hotel from the many accommodation options available. We would also like to express our sincere gratitude for your kind words and rating. Our hotel has installed automatic check-in machines, so staff will not generally be assisting you, but please rest assured that there will be staff on hand at all times to assist you if you should encounter any problems. We will continue to work hard to provide you with an even more satisfying experience. All of our staff and dinosaurs look forward to welcoming you again. Henn na Hotel Laguna Ten Bosch
KAZUYA
Standard Twin Room
Stayed in Jan 2025
Couple
1 review
7.0/10
Posted on Feb 24, 2025
The room was spacious and very clean. Lunch was also very delicious, even though the venue was crowded.
It would have been nice if they had a wider selection of bread.
The only disappointing thing was that the hallway to the room was outside, so it was very cold in the winter.
Also, I knew the front desk was staffed by a robot, but I thought it would be difficult to check in by myself.
Original TextTranslated by Google
Response from Property: Thank you very much for choosing our hotel from among the many accommodation options available. We take your comments and suggestions seriously and will use them to further improve our services in the future. We will continue to strive to be a hotel that is chosen by our customers. We look forward to welcoming you again. Henn na Hotel Laguna Ten Bosch
Guest User
Standard Twin Room
Stayed in Nov 2024
Family
1 review
5.5/10
Posted on Dec 23, 2024
The breakfast was terrible. If you just want to stay and enjoy Laguna Ten Bosch, this is a normal hotel.
Original TextTranslated by Google
Response from Property: Thank you very much for staying at Henn na Hotel Laguna Ten Bosch. We are very sorry that we were unable to meet your expectations, even though you chose us from among many other hotels. We have shared this with our restaurant staff and will continue to strive to improve our services so that our customers can have a comfortable stay in the future. Once again, we are very sorry. Dinosaur and all the staff look forward to welcoming you back again. Henn na Hotel Laguna Ten Bosch
Akn8_8
Standard Twin Room
Stayed in Jan 2024
Family
6 review
9.5/10
Amazing
Posted on Feb 3, 2024
They were always there to accommodate us even when we arrived late at night.
We were free to provide ourselves with amenities at the front desk.
A dinosaur greeted us warmly as we arrived.
The breakfast was delicious, with both Japanese and Western food.
We could also enter Laguna Ten Bosch from the hotel, which was very convenient. Parking was also free, so it was a great deal.
I would definitely stay at this hotel again if I come to Laguna.
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Guest User
Stayed in Nov 2024
Family
1 review
8.0/10
Very Good
Posted on Jan 16, 2025
Free parking and good breakfast
Original TextTranslated by Google
Response from Property: Thank you very much for staying at the Henn na Hotel Laguna Ten Bosch. We are grateful for your kind words. We will continue to strive to be a hotel that is chosen by our guests. We look forward to welcoming you again. Henn na Hotel Laguna Ten Bosch
阿亮大叔.CYK
Standard Twin Room
Stayed in May 2024
Family
8 review
6.5/10
Posted on Jun 21, 2024
Compared with 2017, the current situation is so different!
Original TextTranslated by Google
Response from Property: Thank you very much for staying at Henn na Hotel Laguna Ten Bosch. We hope you enjoyed your stay. We will continue to strive to be a hotel that is chosen by our guests. All the robots and staff look forward to welcoming you back. Henn na Hotel Laguna Ten Bosch
Yayi
Stayed in Sep 2023
Family
1 review
6.5/10
Posted on Oct 29, 2023
We have been staying here for two years in a row, coinciding with the beach fireworks festival. My child loves dinosaurs, so he was very happy, but I think it would be nice if they could improve the waiting time at check-in and the poor operability of the terminal.
The amenities are self-service from the bar at the front desk, but it was crowded when we checked in, so we went to get them later, but the bar was lowered after 8 p.m. and the front desk was empty. We should have called out to them, but we thought, "Oh well."
The room is small, but the bed is large, so two adults and one 4-year-old child were able to rest comfortably in the two twin single beds.
For two years in a row, we found a used mask from the previous guest under the bed, the release paper for the patch had fallen off, and there were spider webs in the room, so we felt that the cleaning was not very thorough.
The room features are the bare minimum for a stay after visiting a theme park.
There is no closet, the amenities are self-service, and there is no minibar or coffee in the room. However, we understand that this is the kind of service we are using, so we think it is sufficient.
The parking lot was not paved and there were some muddy spots, but it was very convenient as it was close to the fireworks venue and it was a great trip. Thank you very much.
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Guest User
Stayed in Jul 2023
Family
1 review
8.5/10
Very Good
Posted on Aug 27, 2023
It's popular with children, so I've always wanted to stay there.
However, the cleaning of the bathroom and toilet in particular was not very thorough, which was disappointing.
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Guest User
Stayed in Mar 2023
Family
1 review
7.5/10
Posted on Jun 5, 2023
The room wasn't cleaned properly. There was trash everywhere.
Original TextTranslated by Google
Guest User
Stayed in Oct 2022
Family
1 review
9.5/10
Amazing
Posted on Nov 20, 2022
It was beautiful.
I got an admission ticket for Laguna, and the light up at night was very beautiful.
The breakfast buffet was a little disappointing.
Response from Property: Thank you for staying with us.We hope you enjoyed your stay.Our entire staff will continue to make every effort to satisfy our guests.We look forward to welcoming you again.Strange Hotel Laguna Ten Bosch