Ruby Claire Hotel Geneva Reviews

Response from Property: Hey Sunshine, thanks for taking the time to review your stay with us. They say the best things come in small packages and we believe that's true of our rooms. By keeping things compact, we can keep costs down and save you money on a city centre stay. Each room has everything you need, designed and finished to a high spec, without any unnecessary extras. If you'd like more space next time, our WOW and LOFT rooms are bigger, and most have a cosy armchair to curl up in. Your Ruby Claire Team

Response from Property: Hey Justyna, thanks for taking the time to review your stay with us. A big part of our Lean Luxury philosophy is having a great location in the heart of the city, so we're glad you made the most of that and had a great time in Geneva. However, we're sorry to hear that your night's sleep was disturbed by the elevator's buzz. We understand how important a peaceful environment is for a good night's rest. Next time you book with us, feel free to mention your room preference in the comment section. We will then try our best to accommodate your wish depending on the availability. We look forward to welcoming you back for another stay where we hope to make every moment just right for you. Your Ruby Claire Team

Response from Property: Hey Sunshine, thanks for taking the time to review your stay. Our Ruby Claire is just a stone's throw away from the shores of Lac Léman and within walking distance of the historic city center of charming Geneva. This makes us a perfect starting point for a shopping trip through the prestigious boutiques. We love to hear that you were able to benefit from that great location during your stay. We're also glad to hear that you enjoyed sleeping in one of our luxurious beds. They're the ideal place to snuggle up and get a good night's sleep or have a long, lazy lie-in. We put a lot of thought into finding the best quality ingredients for our breakfast and use local suppliers as much as possible, which means it's not the cheapest option in town. If our breakfast buffet isn't up your street, we're always happy to help you find a local café instead. Just ask one of our hosts for recommendations. We're already looking forward to your next stay. Your Ruby Claire Team

Response from Property: Hey Sunshine, thank you for taking the time to review your stay and for recommending our hotel. We're delighted to hear that you enjoyed your stay in Geneva. It's fantastic to know that you've noticed our commitment to cleanliness and comfort - two key elements we prioritize to make our guests feel right at home. The open bathroom and all-glass rain shower are part of our distinctive Ruby design. They make the room appear larger and allow us to use the available space in the room in the best possible way. Many of our guests appreciate the special design of the Ruby bathrooms. However, we understand that this concept may not be for everyone. To ensure all guests can get an idea of the room design in advance, we always provide numerous pictures of these special features on all booking portals. We hope to have you stay with us soon again. Your Ruby Claire Team

Response from Property: Hey Sunshine, thanks for taking the time to review your stay with us. We're really glad to hear that our location worked out well for you, putting you right in the heart of the action and within easy reach of public transportation. Geneva has so much to offer, and we love being a convenient base for our guests to explore it all. While our city centre location offers lots of advantages, it does mean we have less space to play with. That's why we design our rooms in a unique way to make the best use of the area available. Each room has everything you need, designed and finished to a high spec, without any unnecessary extras. If you'd like more space next time, our WOW and LOFT rooms are bigger, and most have a cosy armchair for that extra touch of comfort. We apologize for the issue with the AC outlet. Cleanliness is super important to us, and we're sorry to hear we didn't hit the mark this time. Rest assured, we’ve taken your feedback on board and are addressing it straight away. We hope you'll stay with us soon again. Your Ruby Claire Team

Response from Property: Hey Sunshine, thanks for taking the time to review your stay with us. We don't offer everything but rather, in our eyes, the right things. This means that we leave out unnecessary extras (like a toothbrush or slippers in the room), so we can focus on the things that are most important to us – like our delicious healthy breakfast, locally sourced snacks and drinks, high-quality furnishings, unique atmosphere, central location and value for money. We're truly sorry to hear about your experience with our hosts and the room cleaning. Providing a warm, welcoming, and efficient service is what we're all about, so it sounds like we missed the mark during your stay. Rest assured, we're taking your feedback seriously and will address these issues.We hope you'll consider giving us another chance and stay with us again. Your Ruby Claire Team