Guest User
July 10, 2021
This was a nice family holiday generally. *GOOD. Once you check-in at the reception please wait/expect your all-inclusive bracelet-band. *BAD. We haven't been given the bands until Cristo (the main bartender) noticed it and asked me where is my wrist-band. I said i didn't know supposed to have one. So he kindly took me to reception and explained the situation and finally we got the wrist-bands. Thanks Cristo. I think it was only a mistake as the staff is very nice usually and respectfull. *GOOD. The hotel is very clean and very well looked after. Every day there is cleaning going on. The maids are comming and doing proper cleaning in the rooms, collecting all empy glasses, plates, hoovering, moping... so on (Don't forget to tip.. every now and then). The rooms look very good aswell (see actual pics), everything in the room was nice and well kept. The beds were super confy. In the room you've got a big wardrobe, table with chair, tv, fridge, coffee, tea, kettle... and most importantly air conditioning. In the fridge there are always juices, beer and water. Every room has a nice little balcony with table and 2 chairs where you can spend the late evenings. *BAD. In the rooms there is not enough light same in the bathroom. Looking in the mirror you cand really see details. The toilet is fixed to hight, the feet not really touching the ground. The juice and beer from the fridge are very low quality. Almost undrinkable. The beer is a 4% but not good quality neither. The bottled water has some taste same like tap water. Even if you choose sea-view room you won't see the sea unless you are floor 6... 7... 8... There is a park between the hotel and the sea and the trees are big. *GOOD. There are 3 lifts working non-stop. Sometimes you have to wait a little. *GOOD. The hotel has a few restaurants and bars which are keept clean as well as the plates, forks... so on. In the main restaurant you will have the breakfast, lunch, dinner. You have some variety of food, fruits, sweets, coffee, beer,wine, water... so on. The staff is constantly clearing the tables and cleaning them, putting the chairs back... so on. They are really working hard (Don't forget to tip every now and then). Downstairs in the lobby next to reception there is the main bar. The bartenders are constantly coming an collecting empy glasses. They are really nice and well organised. After a few times they will remember you and will straight give you the drink with a smile. (Don't forget to tip every now and then). You can seat indoor or outdoor. There are always available tables. *BAD. The food is not great. It is only good i would say. I was reading many reviews and most of them mentioned the quality of the food which I have to agree with as well. For a 4 star hotel could be better. Also there is the same food every day for breakfast, lunch and dinner. Very rarely they are changing something. But as I said you will always find something to eat even thou is not great. The bar looks very nice.