To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.3
Service4.3
Cleanliness4.3
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All Reviews(109)
Positive reviews(102)
Negative reviews(7)
Guest User
1 QUEEN BED NONSMOKING
Stayed in Aug 2022
Family
5 review
3.0/5
Posted on Sep 1, 2022
very nice experience, cozy and helpful
Guest User
Non-Smoking 2 Queen Beds Room
Stayed in Sep 2022
Family
1 review
5.0/5
Outstanding
Posted on Sep 10, 2022
I'm satisfied.
Guest User
Deluxe King Studio
Stayed in Jan 2023
Family
9 review
4.0/5
Very Good
Posted on Jan 10, 2023
The room is larger and the facilities are slightly older. Cleaning is done every four days, or by appointment 24 hours in advance. A little less convenient. The surrounding area is quite convenient for eating, shopping, refueling, etc.
All the staff were very nice and helpful. The breakfast was quite good. I liked the hotel’s proximity to many area locales.
Sherry
Stayed in Jan 2024
Business travellers
3.0/5
Posted on Jan 23, 2024
Cleanliness of the room was not okay. Plus did not empty trash or make bed for one night of the stay, or replace empty Kleenex box.
David
Stayed in Dec 2023
Other
4.0/5
Very Good
Posted on Dec 15, 2023
It was safe and clean. The only downside was the tv had a recent upgrade. Ours wasnt connected properly so we didnt have a tv to watch, but staff was very helpful and apologetic about it, so no big deal.
Vadim
Stayed in Nov 2023
Couples
4.0/5
Very Good
Posted on Nov 25, 2023
We liked very much the breakfast - just delicious - & the pool which is salt-disinfected (water smells & feels very good).
What we disliked was the heat pump heating unit that we couldn't switch to "heat" (only auto) & it kept blowing cold air 1st the whole night.
Heidi
Stayed in Nov 2023
Family
4.0/5
Very Good
Posted on Nov 6, 2023
This is our second stay here for a lacrosse tournament @ UMASS Amherst- both stays Nov 2022 & Nov 2023 were great. our only complaint this time was the tv and bed were off kilter so difficult to be comfy & watch tv but that is just a personal opinion. We are definitely returning for Nov 2024
Verified traveler
Stayed in Oct 2023
Other
3.0/5
Posted on Oct 16, 2023
The hotel room was nice. The price gauging was insane. To pay 600 a night to stay at a place that overlooks a parking lot and 99 is insane. At the most or should have cost 150.
Holly
Stayed in Dec 2023
Other
5.0/5
Outstanding
Posted on Dec 11, 2023
Location was great…restaurants, gas & a few stores within walking distance
Susan
Stayed in Sep 2023
Couples
5.0/5
Outstanding
Posted on Sep 21, 2023
Everything hS been great, from check in the very quiet for restful sleep, to allowing my pups to accompany us on our trip. Breakfast was good too! Looking forward to spending tonight as well.