Four Points by Sheraton Lagos Reviews

Excellent Hotel! hghly recommended! very good service!

Great service, good food excellent environment and secured location. The room was well lit and comfortable.

The room is quite humid, the sanitary conditions are average, and the bathroom occasionally leaks

The rooms are pretty good, quite big and clean. The only thing is that I lost a mobile phone. I don’t know if it was taken away by the sanitation staff.

The humidity in the room is 80% every day, which makes it wet for the whole life, and it cannot be changed. The musty smell is relatively strong, making it uninhabitable

In Lagos, this hotel is not bad. Great meal!

Reception was very slow. Finally got my room. The moment I entered I wanted a coffee. The plug did not work. So I had to try plugs which could work. Finally found one on the bedside table. Then it was leaking from the air conditioning. I did not complain as I was leaving the next. Very bad maintenance

I stayed several days at Four Points by Sheraton in Lagos and found the hotel excellent in all aspects. Everything works smoothly, there are no hidden dark spots, the staff is extremely client focused and proactive; these are all signs of a highly professional management not allowing room for amateurism.

The three star is only for the great staff and food services. The room on the other hand is something else. While the sheets and beds were very comfortable, the floors needed to be re-mopped because it wasn’t 100% clean when we arrived, The bathroom needs major updates. It was moldy and smelled. But for the dehumidifier and purifier, we wouldn’t have been able to survive our stay. Management really needs to do a better job maintaining the facility.

There were some positives and small negative to this hotel. For the positives, we had two rooms in this hotel during our stay. One of the rooms was good, no issues but the second room had mold in the bathroom. Other than the mold issue in the room, everything in the room was fine. AC unit worked great, refrigerator worked and kept drinks chilled. This is important because the weather in Lagos is hot and those chilled drinks come in handy. The onsite Indian restaurant (Cilantro) was excellent. The food was good. We also tried their rooftop bar, that was good as well. The staff during check in were friendly and welcoming. The one negative is that the hotel gets busy so traffic getting in and out can take some time. The location of the hotel is not great for walking around outside the hotel. Recommend always take a taxi or Uber when you want to go out.

I had a very exciting experience during my stay at four points by Sheraton, Lagos. From the buffet experience to the security down to the great experience from their customer service. I also had a thrilling experience at the roof top bar also know as the palm terrace. The gym also have all the needed amenities for every workout. The whole experience was a relaxing one with my friend and it’s a place I’d love to visit again.

It was my second time staying at this place, I enjoyed my stay the staff are excellent always smiling. Rooms kept tidy and the general outlook very pleasing.The hotel is on a good location close to shopping mall, market, walking distance and the beach is close by

Visited in 2015, expensive coffee, expensive currency exchange, expensive taxis, expensive. Rooms themselves are clean and comfortable, spacious, and probably the best in the city. Staff are patient and welcoming. Would definitely come back.

The event was well handled. All staffs encountered were on top of their jobs carried out excellently. We strongly recommended Aderonke in terms of problem handling and event coordinating for better experience. Also, the hall was well arranged satisfactorily.