DoubleTree by Hilton Greensboro Airport

This Hilton Doubletree property, newly renovated with its focus on customers is a rare find in the competitive hotel industry serving Interstate travelers. The General Manager and his selected staff are superb in creating a culture of excellence in serving the weary interstate traveler. This is a property worth overnighting! Highly recommend their reception cookies and water, on property restaurant and bar, free coffee in the morning, the renovated rooms, and most recently their pool. Everyone on the hotel staff has smiles and are willing to go the extra mile for its guests. I rate their efforts to please it’s visitors as truly exceptional!

Excellent service! Shout out to Cherish, Josh, Christian, Glen Terry, Lily and Omarri!!!! They were all friendly, and willing to help with anything we needed during our stay! They made our stay a wonderful experience. The food in the restaurant was also top notch. Good variety and they use lots of fresh, local ingredients. The bar offered local brews which was great. Rooms were super clean. The overall experience was 10/10 and we would happily stay here again.

I arrived ahead of my family and a staff member came to the parking lot to help me get my bags inside. Bravo to cookies and bottled water at check in! Luxurious rooms, beds and bathroom. Restaurant, housekeeping and front desk staff were all delightful. Busy graduation weekend and though we extended our stay last minute, we were able to keep the same room. Excellent customer service!

I travel every week to Greensboro for work. I usually stay at some other Hilton properties near the airport. I’ve had no problems at the other hotels but decided to try this Doubletree as it was actually the lowest price of them all… by a fair amount. I knew it was being renovated and apparently they fully opened in April. It was a very nice stay, especially the staff. Super helpful and friendly. I am a diamond member so I did get a $15 voucher per day for food. The restaurant breakfast was very good as was the service. The hotel was pretty empty. Maybe because people don’t know it’s open. The only thing I found a little inconvenient was the small size of the bathroom… mainly the very limited counter space for my bathroom supplies. Overall very impressed and great value for the price… I paid $130 per night vs others at $160/night. They also did not have a business center. The staff did print me what I needed. Overall very impressed. I’ve booked here again for next week.

I really enjoyed my stay at DoubleTree Hilton. Everything was amazing besides y'all cable think y'all need to work on that besides that I have no problem will give them representation for y'all company

Feels like home. Terry, Kaitlyn, Cates, Mike, Lily, Elijah, Mallory, Hanah, Cody ( the Chef) and the entire family at the Hilton Double Tree Airport explify hospitality. I'm met with glad tidings when I depart in the morning and when I return. I've always got a spot at the bar to eat Chef Cody's "Made with Love" recipes and Cates & Lilly are there ready to whip up any cocktail I can imagine. I can forget about life & work for awhile while I'm there. It's truly worth the stay. The rooms are comfortable, clean, and the building staff is in the process of updating to bring this hotel up to modern standards. Hotels like this are the main reason why I choose the Hilton brands of hotels when I'm abroad.

Very clean property. The staff was friendly and helpful. The bartender made a great old fashion. Check in and check out was very smooth. Definitely will return. The remodel looks really good. The hotel is next to a very busy highway but I didn’t notice traffic noise inside. The parking lot does need more lighting

It was a pleasant surprise despite the closeness to the highway.

This is still an unfinished hotel that isn't fully functional yet they are still renting rooms to guests. - No hot water. That's right, no hot water. It was reported first thing in the morning and it's evening now yet still not functioning. - Housekeeping didn't show up. I had to go to the front desk and wait to find someone to inform. - The room phone is dead. It may as well have been a prop. - supplies are sparse including towels, soaps, coffee - The room climate control blows right on top of the beds. Directly. No ability to aim. I had to set up a pile of pillows so I don't freeze. - front desk has no answers to anything including when we can expect hot water. She said that they'd get someone this morning. They're saying the same now in the early EVENING. - they don't even make an offer to compensate for the miserable stay.