Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jul 7, 2026
Guest User
The hotel is well-equipped and offers a complimentary afternoon tea featuring their signature eight-treasure covered bowl tea, along with some simple dried fruits and fresh fruits. The staff are exceptionally polite and the 'Xiao Du' smart assistant in the room allows you to control the lights. The room itself is very clean and the service is incredibly warm and welcoming. Upon check-in, they even provided free yogurt, which is a delicious local Qinghai specialty. Overall, I had a very satisfying stay and highly recommend it. I will definitely be back.
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Price per night from:MYR 234
Posted on Jul 6, 2026
Guest UserI paid extra to upgrade my room, and it was really spacious with a great night view. They also provided afternoon tea, yogurt, and tea leaves. The location is fantastic, and they even offered a late-night snack. Wanda Plaza is right downstairs. However, during breakfast, the staff were all standing around chatting and playing on their phones, and no one came to clear our plates. So, after eating plate after plate, our table for five became incredibly crowded, and they never once came to clear anything.
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Price per night from:MYR 319
Posted on Jul 3, 2026
Guest UserOn this business trip to Xining, I stayed at the Hilton Garden Inn Xining Chengdong the entire time, and my overall experience was fantastic. I have to especially commend Julie at the front desk; her meticulous service made me feel incredibly welcome.
The hotel is located on Bayi East Road in Chengdong District, right next to Wuyue Plaza, making dining and shopping very convenient. It's also not far from the highway entrance and Xining Station, which is great for both driving and public transport. As a newly opened hotel, the lobby design is elegant, and the room amenities are brand new and complete. The floor-to-ceiling windows offer a wide view, and the room was spotlessly clean. The 24-hour gym and self-service laundry facilities are well-equipped, and the breakfast buffet offers a rich variety, including local Qinghai specialties like yak yogurt and甜醅 (sweet fermented oats).
I arrived feeling exhausted in the evening after a long journey. Julie greeted me with a constant smile and efficiently handled the check-in process. Seeing my heavy luggage, she proactively offered to help carry it and patiently explained the room facilities, Wi-Fi password, laundry room, and breakfast times. When I casually asked about self-driving routes to Qinghai Lake and local food spots, she patiently outlined an itinerary, even recommending niche attractions and reminding me about precautions for high-altitude travel. When my room card stopped working, I contacted the front desk and Julie came to resolve the issue within minutes, without any pretense. Her service was professional yet down-to-earth throughout, without any rigid formalities; she genuinely thought about the guests. While good hardware is a hotel's foundation, warm service is what truly adds value. Thanks to Julie's thoughtful service, my travel fatigue disappeared. I'll definitely choose this hotel again on my next visit to Xining, and I highly recommend it to everyone!
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Price per night from:MYR 335
Posted on May 5, 2026
Liuniansishui505The room was clean with a good wet/dry separation in the bathroom. The late-night warm congee service was a nice touch, perfect for travelers arriving late who don't want to search for food elsewhere. The staff were friendly and helpful, and they quickly resolved an issue with our key card.
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Price per night from:MYR 300
Posted on Jun 17, 2026
TeailvyouderenHad a fantastic experience at this hotel! The front desk staff were incredibly welcoming and went above and beyond to help arrange our departure transfer. We even got upgraded to a river-view room. The facilities were perfect, the room was spacious and spotlessly clean, and the overall environment was excellent.
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Price per night from:MYR 235
Posted on Jun 27, 2025
Guest UserThis trip, my friend recommended me to choose Xiwang Hotel!
It has just opened, everything is brand new and vibrant. The intelligent control is super powerful, the lights and curtains can be controlled with one button, and a comfortable atmosphere can be created with just a touch of your finger. The room is warmly decorated, the bedding is soft, and the facilities are brand new, so it is super safe to live in.
The hotel gym is fully equipped to meet different fitness needs, and there is no pressure after exercise.
Breakfast is a highlight, with rich variety and great taste, which can start a full day.
The front desk service is warm and thoughtful, and any problems can be solved in time.
This stay experience is great, and I will choose here again when I come to Xining in the future! Highly recommended to everyone!
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Price per night from:MYR 286
Posted on Jun 20, 2026
Guest UserI booked this hotel last minute for a sudden business trip. On the way, I accidentally lost my charger, and I urgently needed to work that evening. I contacted the front desk just to try my luck. The staff quickly brought charging equipment and thoughtfully reminded me to call if I needed anything else. The room was meticulously cleaned, even the corners were spotless, and the bed was soft and quiet. I worked late into the night, and there was hardly any noise in the hallway, so I slept very soundly. The location is convenient for getting around, and the overall atmosphere is warm. A small, unexpected hiccup actually made this stay particularly memorable. I'll definitely choose this place again next time because this hotel is just so heartwarming, and the service is incredibly attentive. Aside from the view outside the window, just this detailed and thoughtful service alone left a great impression. It's excellent value for money and well worth staying.
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Price per night from:MYR 314
Posted on Jun 3, 2026
Guest UserThe facilities are complete, and the bathroom has a separate wet and dry area. The place is clean and tidy, the environment is quiet, and the service lady is very thoughtful. It was a rare and pleasant stay. The hotel staff are very kind, and the food at the restaurant on the second floor is delicious.
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Price per night from:MYR 240
Posted on Jan 29, 2026
Guest User
I am a little disappointed. Advertising said English speaking staff. One lady spoke some English but mainly used translator - which is fine - but communication was very difficult. I experienced the following issues:
The room was extremely hot and it seems it’s centrally controlled. When I said it was too hot they didn’t adjust it but gave me a humidifier which didn’t help with temperature. When I was checking out I asked to help to call the taxi - their initial response was to walk - 15min. I have 3 heavy bags and am also feeling sick so I didn’t want to walk. I asked again later - they just said hi to the bus stop and get a taxi. I was surprised that they couldn’t be bothered to down with me and get one for me - knowing that I can’t speak Chinese - it’s few minutes of their time. They were standing around not doing anything anyway. So very disappointed overall.
One positive is that they packed me a small takeaway breakfast for fist morning when I had to leave early.
Please try to help your guests - small gestures of care makes a big difference!
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Price per night from:MYR 219
Posted on Jul 19, 2024|Single Room
Guest User
This is honestly the best deal in town. I have been coming to Xining for 10 years, stayed in different hotels each time. This is for sure my favourite one and the best deal in this range of prices.
First, the location. Right in the city centre, with a lot of taxis coming by (this can be an issue for hotels in other locations, where taxis are more rare). It is super convenient and one can reach any part of town efficiently and quickly. There are many buses that go from here to anywhere in town.
Second, the quality of the room, of the bed (super super cosy and comfortable, which is really nice after travelling roughly for two weeks in the nearby countryside), the cleanliness of the room and bathroom. Very good hygiene products, not cheap toothpaste and soap like in other hotels.
Third, and most importantly, the quality and warmth of the service. At the reception, the employees are very friendly and understanding, very warm-hearted, You feel really welcome in this hotel. They have helped me in several ways. especially Mrs Jane and Mrs Sunny Bai: fantastic people! They also speak English! Makes the whole stay memorable, enjoyable, relaxing.
I will surely come back here next time. This is an upper-tier hotel made available with affordable prices.
Thank you!
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Price per night from:MYR 143