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9.2/10
Great
JJC.zzzPlease book this hotel, it's only 25mins from old town and it is equipped with microwave, fridge, dishwasher, washing machine, culinary tools with cozy room and decoration. The biggest advantage is that they have 24 hours reception ! If u have problem, they will solve it very fast. 10/10 service !
GGuest UserTravelled as a family of 2 adults and 3 teenagers. No particular requests. But I thought it would be reasonable to allocate us 2 rooms on the same level. Instead we were given rooms on split levels requiring use of room cards to access each other rooms on different levels. One room card to my kids so that they can access my room and another room card to maintain electricity at the door. So we are left with nil spare room cards.
Despite the upfront security measures to use room cards to access each level via lift, the stairs are accessible without use of any room cards.
Rust stained kitchen equipment.
Kitchen equipment is so-so
Recept emphasized that there is no daily room cleaning but never really keen to welcome guests and make guests comfortable.
GGuest UserThe hotel is nicely located near the main square thus it is a plus.
On your way back to the hotel, you will be passing by nice international food selection: viet, Italian, Indian and even two Afghani restaurants. Amd if you miss lne of course, you got your kebab shop!
The deal breaker for me, the welcoming deamor of the reception staff. A mixed bag, half were smiling and half is long faced. My advice if smiling and welcoming guests isnt for you, one must quit a customer facing job. And the lady that checked us in has refused to add my husband's holiday in loyalty number. Her reasoning, since you booked using a third party, one must not earn the point. Okay but actually another of her colleague is willing to add the details, just in case we spent something in the bar. Why is it points cant be earn... same concept like flights.. they aren't fussy abt you earning yoir miles. You are the same person at the end of the day.
Amenities: breakfast is sumptuous and varied selection although similar everyday. However reception here are way friendlier and jolly. Their gym is properly equipped. I am also delighted with their housekeeping, they do their daily rounds and the lobby is freshen up to. Compared to a marriot hotel which uses a robot, we're lobby edges are so filty. So kudos to the housekeeping team!
I am happy though that my husband doesnt have a company site in Germany, I will take checking in France/Poland/India and china any day. They are just way welcoming. The attitude just simply put me off, it shouldn't be a German thing as we ate in a German restaurant in the main square, they are nice over there.
Yyuk kei elstan fongThe hotel is right next to the Munich Central station. There is a supermarket store nearby within 1 min walking. The Neni Chicken restaurant provides delicious food at night, and the vibe is excellent. Overall, we are satisfied with the stay!
Hotel near Hauptbahnhof, Munich 4.2% of visitors choose this area
Price per night from:€ 121
8.6/10
Very Good
GGuest UserI stayed only for one night! I didn't stay long enough! The service was good! It was very comfortable! Clean and the breakfast was good😌. The attractions in Munich are relatively close! It's very close to the Charlie Post and nearby hotels! You can also go there for business trips. It's a few steps to the subway station, and it's also good to go to the University of Munich! You can eat the famous pork knuckles in a few steps!
PPrajwal PisalMy stay at Plaza Premium was fantastic. The room was beautifully furnished and equipped with all the necessary amenities. The breakfast offered a wide variety of options, catering to different tastes. I highly recommend this hotel for a comfortable and enjoyable experience.
GGuest UserHotel teams are very kind and ready to respond to your requests.
Food is perfect and delicious.
Hotel is quite new and clean.
Location is a bit far from Munich center but it is very convenient for traveling. Also, very clean and safe area.
Hotel is far from train station just 1-2 min walk.
GGuest UserThe hotel is about a 5-minute walk from the metro station, and it's only about a 20-minute ride from there to Munich Central Station, which is very convenient.
Right outside the metro station, there's a shopping mall, and a budget supermarket (LIDL) can be accessed directly from the back entrance of the mall.
The hotel itself is spacious, clean, and very comfortable to stay in.
AAsh76OK - the good -
The rooms are spacious, bed is large, the bathroom is lux with marble floors.
it is also in a great location. It is close to the train station and has a Lidl behind it.
The barman Jan is friendly and helpful.
And the not so good -
The rooms do not have a fridge, a microwave and not even a kettle!
When I enquired about the tea and coffee facilities, I was curtly told if I wanted coffee I could buy it downstairs.
It is difficult to understand how a hotel can justify a 4 star rating if it doesn't have anything more than a bed and a bathroom.
And then there is the room temperature. It's a furnace in the room I think the temperature was set to 29 degrees C!!
And the room temperature can't be changed in room. Only the reception can.
Even if they change it, it resets the next day.
I'm not sure why this hotel needs a sauna... Just stay in the room.
As has been noted in another review on Tripadvisor, this issue is ongoing. He noted it in 2017 and again in 2019 but nothing has changed.
Secondly is the staff attitude. They aren't rude but not friendly either. Likely they are worn down by the same issues getting raised while they are powerless to change it themselves.
Unsurprisingly, I was not offered a late check out.
The main advantage of location is lost by all the disadvantages.
If that's why you want to stay here, don't let the photo's trick you, book another better hotel nearby.
SSinta LayOverall experience is average. However, on one of the days (29th April), the housekeeping didn't clean our room at all, and the receptionist guy that night kept saying I don't know.. I don't know, without saying sorry. We even have to get the clean towels by ourselves.