Featured facilities: Fitness Room, Massage Room, Public Bath
Very Good
226 reviews
8.7/10
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9.2/10
Great
TTrip LOVERssThe room was spacious and comfortable, providing a serene atmosphere for relaxation. The onsen facilities, along with the provided Japanese bath suits and slippers, added a delightful touch to the experience.
The breakfast buffet featured a variety of healthy Japanese options, which I found both satisfying and nourishing. Additionally, the view of Kobe Tower from my room was a charming highlight.
The hotel's design reflects a refined minimalistic luxury, creating an elegant and calming environment. Overall, I highly recommend this hotel for anyone seeking a blend of comfort and traditional Japanese hospitality.
MMM0112The view of the hotel is very beautiful and the room is large and comfortable. The decoration in the room is very design, and the electrical appliances are all up-to-date. The service was very good and the rest was very good. We chose breakfast in the room and enjoyed the sunrise and sunset here. We were very happy. There are also buffet snack bars on the 3rd floor. Don't miss ~ If the weather is good, you must spread it around the hotel or ride a bicycle. It's too comfortable. 😌 I have lived in several hotels nearby. This is definitely the most cost-effective + comfortable!
GGuest UserGood price with a nice view. View of the bridge during the day is breathtaking. The new wing’s rooms are a lot nicer. Not much service. No one helps you with luggage when you arrive. And staff don’t look too helpful or happy. The hotel is near outlet and easy drive to Kobe city centre. Breakfast is good with a lot of bread variety. You need to bring your room towel to public bath. For this price I wouldn’t mind staying there again.
GGuest UserGreat hotel, great value for money, easy to find, convenient to the airport, clean and comfortable, great hot springs. The hotel is European style, spacious for 3 people, I was so happy that I forgot to take pictures of the room, but took pictures of the view outside the window!
EEuonchThe English proficiency of the local staff is appallingly bad. I went to drop off my luggage and was told I couldn't check-in yet as it was too early.
After finally checking in, I discovered my room was right next to the elevator. When booking, I had specifically requested a room away from the elevator, quiet, and non-smoking. It's my fault for not reconfirming with them, so I had to drag my luggage back to the front desk to change rooms. The new room was still on the street side, right next to the elevated highway, and directly opposite Kobe Station – you can imagine how noisy it was.
This is an old hotel that's been renovated. You don't need a key card for any of the elevators, so female travelers staying alone should definitely be mindful of their safety. The quality of the renovation can only be described with a 'heh,' the details are just dreadful. Forget the small details, the door wouldn't even close automatically; you had to manually push and pull it to make sure it latched properly. The mini-bar light switch had an intensely bright light that was dazzling at night. Amenities weren't replenished on the second day, not even the drinking water.
The staff passage, which also serves as a fire escape, was left wide open until 8 PM, indicating a lapse in safety management.
The water pressure and temperature in the shower were unstable – hot one moment, cold the next, and then the water flow would suddenly diminish.
I don't even want to comment on the breakfast; it felt worse than what you'd get at a slightly better budget hotel. The only made-to-order hot dish was an omelet. Every single cup was endlessly covered in limescale and scratches.
NNGUYEN LE HONG SONKhách sạn có tuổi đời đáng nể. Nằm trên núi cao, không khí tốt. Phòng kiểu Nhật tuyệt vời, ban công OK. Đầy đủ tiện nghi cần thiết cho kỳ nghỉ. Onsen thật sự tốt với nhiều khu bồn tắm trong nhà và bên ngoài. Vì là khách sạn lâu đời và rộng nên chắc chắn vẫn có nhiều điểm chưa hoàn toàn OK. Nhưng nhìn tổng quan thì vẫn có thể gọi là tạm chấp nhận được khi bỏ ra số tiền với dịch vụ như vậy.