Onna Hotels with Gym

The room was incredibly spacious! I've never stayed in a Japanese hotel this large before. This place is perfect for a relaxing getaway from the hustle and bustle. The hotel is quiet, peaceful, and the room was huge and super comfortable. I felt completely relaxed after sleeping here. The ocean view was lovely to gaze at, and the atmosphere was wonderful. The staff were also very attentive, making me feel as warm and welcome as if I were staying at a lovely holiday home. Breakfast was delicious too. It's definitely a place I'd love to visit again.

We had a wonderful stay at PGM! The staff were incredibly nice, professional, and always eager to help. While the breakfast buffet didn't have a massive selection, every single dish was beautifully prepared, high quality, and absolutely yummy. The entire environment is so relaxing, making it the perfect getaway. We also loved both the indoor and outdoor pools—they are clean, modern, very comfortable, and paired with excellent facilities. Highly recommended!

We had spent 4 nights at the hotel during the Golden Week which might have influenced the perception of service, but not dramatically. Among the advantages of the hotel are: nice spacious rooms (ours had a stunning sea view); generally good location with beautiful nature and access to the beaches where you could actually swim (not a given on the island) - at least until the tide goes too low; reasonably good food across the restaurants with rather friendly prices; stylish bar with quality drinks. Among the disadvantages are: very non-Japanese service (generally not very helpful, with low penetration of English among the staff) and lack of attention to detail that could make the resort actually very nice - again, not very typical case for Japan. A few pieces of advice to the management: 1. Bring the option of in-room breakfast. If a guest is sick and can’t go down, it’s impossible to order in-room breakfast on the day, while rooms service opens at 11:30. Same frustration goes to the coffee stall downstairs that doesn’t serve coffee during earlier breakfast hours 2. Consider equipping rooms with coffee machines and contemporary electronics - low costs to take, yet massive disadvantage for the 5* status for not having them 3. Pay more attention to room service: we spent 48h without shampoo and shower gel. Our glasses were washed occasionally. New bottles of drinking water arrived only once. 4. Fix the beach! The amenities there look like a poor community beach area, especially those shameful umbrellas. You have reasonable amenities at the pool - why not spreading them to the beach areas to make them feel more like a resort rather than public beaches that no one gave any care? 5. Gym and SPA amenities could use a bit of refreshment. I won’t mention SPA service itself which might be a result of poor luck with the specific technician 6. Empty mini bar equals lost revenue. You could easily cover the modifications above through adding more options for people to enjoy drinks at their balconies. What makes staying in Japan truly special - genuine care and attention to every detail - was completely missing over our stay at this Hyatt. In fact, we consistently had that feeling “this could actually be really nice” and then something would go terribly wrong with the awkward service. The hotel that looks like 5* on pictures leaves a 3* aftertaste at max. I am only writing this because I felt it didn’t have to - those are easy aspects to fix.

While the location is a bit out of the way, since we had a rental car, it was convenient for traveling between the northern parts of Okinawa and American Village. The rooms were surprisingly spacious and clean for a Japanese accommodation. It's definitely a family-friendly hotel. The facilities were also very satisfying. The pool was a bit small but still enjoyable. We barely saw any Koreans; the guest demographic seemed to be mostly Japanese, followed by Chinese (or perhaps *********), Westerners, and then Koreans, in that order. Most guests were clearly families. Everything, from the value for money to the facilities, was perfect. If I had to point out a drawback, it would be the lack of things to do or see right around the hotel, haha. Only a Lawson convenience store and a couple of restaurants are within walking distance. However, we were happy because we could buy groceries at the nearby Aeon MaxValu and prepare simple meals. We will definitely stay here again on our next trip to Okinawa. Highly recommended!

Taking bus number 120 from the airport and getting off at Atsuta Station is very convenient; the hotel is right there. The hotel is very new, with aesthetically pleasing decor, and the pillows were excellent. The French cuisine at the hotel was delicious, featuring innovative dishes designed by the chef that were both exquisite and surprising; even the tableware was like works of art. The service completely exceeded expectations; the staff remembered guests' preferences, making us feel very attentive. Overall, I was very satisfied with the experience and will definitely come back next time!

今回で2度目の宿泊になります。 前回とても素晴らしい滞在だったため、またオリエンタルヒルズさんを選びました。今回も本当に素敵な時間を過ごすことができ、特にスタッフの皆さまのホスピタリティは相変わらず素晴らしかったです。パートナーもとても喜んでおり、心からリラックスできる幸せな時間となりました。 一点だけ気になったのは、バスルームでシャワーを使用した際、壁の四隅から黒いカビのようなものが床に流れてきたことです。沖縄の高温多湿な環境ではカビ対策が難しいことは理解しておりますが、せっかくの素敵なホテルですので、この点が改善されるとより快適に過ごせるのではないかと思いました。 総合的には今回も大満足の滞在でした。またぜひ宿泊させていただきたいと思います。素敵な時間をありがとうございました。

I went to check it out since it had just opened. This time, I booked almost at the last minute without doing any research, but I was surprised by the size of the room when I stayed there. I only stayed for one night, but if I hadn't booked another hotel for the next day, I would have wanted to extend my stay by another day. The room was fully equipped with amenities, and it's rare to find a hotel these days that even provides basic skincare products, so I was very grateful.