WYNDHAM GARDEN HAIKOU MEILAN

The room was cozy, tidy and clean, and it was very comfortable to stay in. The service attitude of the front desk housekeeper Xiaoyanzi was very gentle and considerate. The location of the hotel is also very convenient, and there are all kinds of delicious and fun things around. Overall, I feel very satisfied.

I came here to attend Eason Chan's concert, but the typhoon cancelled the concert on the 13th. Fortunately, Lucy Xiaolin kept reminding me that I could get tickets on the standby list. The service was very good! There was also the concierge Xiao Lu who served us tea when we checked in, and was very polite to help with the luggage, as well as our housekeeper Lucy. Their service was very good! Thumbs up 👍

The hotel considers safety very well! After ordering takeout and writing the room number, a robot will deliver it to the room. The service housekeeper Lucy Xiaolin told us that the hotel does not allow guests to come into contact with the takeaway for the sake of protecting the safety of the guests. It is really good, the room is also ideal, and her enthusiastic service is even better!

Give the front desk team 10,000 likes! From the first moment I arrived at the hotel, they lit up the entire journey with professional and warm service. When checking in, the front desk staff was not only efficient, but also introduced me in detail how to use the hotel facilities, surrounding transportation routes, etc. The special rose tea was cool and refreshing, and they also reminded me that there would be a short-term impact during the hotel upgrade. During the stay, I encountered an emergency and called the front desk for help late at night. The staff was not impatient at all and quickly coordinated to solve the problem. It was efficient and warm. When checking out, a female employee took the initiative to remind me of the items I left in the room and helped pack and send them back. This level of attentiveness was touching. Whenever I made eye contact with the front desk staff, they would smile and greet me. This thoughtful service was the most unforgettable memory of this stay. I strongly recommend this hotel, and I have to give a big thumbs up to the excellent front desk team!