To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.6
Amenities9.5
Service9.5
Cleanliness9.7
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All reviews(147)
Positive reviews(147)
Reviews with photos/video(64)
Great service(41)
Awesome rooms(25)
Classy environment(24)
Well designed(15)
Garden view(14)
Large rooms(13)
Delicious breakfast(12)
Easy to get around(11)
Guest User
Forest Wing Forest Side Twin Room
Stayed in Dec 2024
Family
5 review
6.5/10
Posted on Jan 30, 2025
Kikkiso restaurant is the most disappointing as the quality is so average compared with the premium price it charges.
Linda1158
Forest Wing Forest Side Twin Room
Stayed in Oct 2024
Family
12 review
10/10
Outstanding
Posted on Nov 9, 2024
Great hotel with long history . Enjoy the environment and services . There is also museum about the hotel
Susanne%
Forest Wing Forest Side Twin Room
Stayed in Jan 2024
Solo traveller
4 review
10/10
Outstanding
Posted on Feb 19, 2024
Nice service!
English level of the staff is good.
The western meal is good, especially the soup.
The hot spring is good and I felt good with the skin.
I left on the Valentine’s Day, I received a gift of a chocolate biscuit from the front reception of the hotel.
I hope I will visit the hotel again.
6/20
Guest User
Forest Wing Forest Side Twin Room
Stayed in Feb 2025
Couple
6 review
8.0/10
Very Good
Posted on Apr 6, 2025
Room in front of the trail
PoonNelson
Hana Goten Junior Suite
Stayed in Mar 2024
Travelling with friends
1 review
9.5/10
Amazing
Posted on Apr 7, 2024
Hotel is very beautiful, the historical vibe is very iconic. Suggest to stay in the japanese style rooms as it gives better vibes. Garden has quite a bit of sakura blooming. Very spacious room. Around 30 usd to cab up from train station.
Shurui Bai
Hana Goten Deluxe Twin Room
Stayed in Nov 2023
Couple
3 review
8.0/10
Very Good
Posted on Dec 12, 2023
The gardens are very pretty. The hotel is located in a quiet mountain area. Interesting stay.
Guest User
Forest Wing Forest Side Twin Room
Stayed in Feb 2024
Couple
3 review
10/10
Outstanding
Posted on Apr 6, 2024
Very nice hotel with a good onsen and nice architecture
Guest User
Main Building Twin Room
Stayed in Aug 2023
Solo traveller
7 review
9.5/10
Amazing
Posted on Nov 21, 2023
One of the best I have ever stayed. Can’t be picky on it! They have everything at the top standard - service, facilities, staffs, food etc. The hotel itself can already be a touristy spot for half to one day, given it’s a historical building with stories. Highly recommended!
Guest User
Hana Goten Deluxe Twin Room
Stayed in Apr 2025
Travelling with friends
19 review
10/10
Outstanding
Posted on May 17, 2025
The century-old hotel is full of charm. Many celebrities have lived here. It has hot springs, gyms and swimming pools. It is a worthy choice. The service is particularly good. The restaurants inside are all works of art.
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Guest User
Hana Goten Deluxe Twin Room
Stayed in Apr 2025
Business traveller
9 review
10/10
Outstanding
Posted on May 8, 2025
Booked Fujiya Hotel, a century-old hotel, ate at Kikukaso, both are very exquisite, the service attitude is good, polite and patient, the scenery outside the window is beautiful, like your own back garden, it is worth a rest
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Guest User
Forest Wing Forest Side Twin Room
Stayed in Jan 2025
Travelling with friends
3 review
10/10
Outstanding
Posted on Feb 14, 2025
Very good, very unique, the hot spring is also very comfortable, breakfast has two options of Western and Japanese
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Guest User
Forest Wing Forest Side Twin Room
Stayed in Jan 2025
Family
3 review
10/10
Outstanding
Posted on Feb 3, 2025
Except for the high price for my spending power, there is no disadvantage. The courtyard is also very beautiful, and the designer understands the essence of the beauty of oriental gardens.
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Guest User
Forest Wing Forest Side Twin Room
Stayed in Dec 2024
Family
20 review
10/10
Outstanding
Posted on Feb 7, 2025
The room is simple and exquisite, the service is excellent, and there is a car to take you to Miyanoshita Station for free. As for food, just eat for experience, it is not recommended to buy food for more than 2 days.
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Guest User
Forest Wing Corner Twin Room
Stayed in Dec 2024
Couple
12 review
10/10
Outstanding
Posted on Apr 6, 2025
Please see the previous article for detailed hotel reviews. I booked the room separately because I had to leave the hotel early to go to Kawaguchiko, so I placed an order without breakfast. I took the bus outside the hotel into the mountains to play for most of the day. I had dinner at Morimeshi next to Miyanoshita station. It was delicious and highly recommended.
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momo.z
Forest Wing Corner Twin Room
Stayed in Dec 2024
Family
9 review
10/10
Outstanding
Posted on Feb 24, 2025
This century-old hotel has been visited by Yukio Mishima, Lennon, and Einstein. It is full of exquisiteness and history, including the hot spring on the top floor, the small museum on the ground floor, and the delicious French food.