Pan Pacific Hanoi
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1 room, 2 adults, 0 children
All properties in Hanoi
Pan Pacific Hanoi
Renovated in 2024
No.3 of Scenic Hotels in Hanoi
1 Đ. Thanh Niên, Road, Quan Ba Dinh, Hanoi, 10000, Vietnam
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We Price Match
Last booked 34 mins ago on our site
Highlights
Superb views
Delicious breakfast
Free parking
Ideal location
Lots to doAmenities
Golf Course
Indoor swimming pool
Outdoor swimming pool
Sauna
Spa
Massage Room
Executive Lounge
Fitness Room
All amenities
Property Description
With a stay at Pan Pacific Hanoi, you'll be centrally located in Hanoi, within a 5-minute drive of Hoan Kiem Lake and West Lake. This 5-star hotel is 1.4 mi (2.2 km) from O Quan Chuong Gate and 2.4 mi (3.9 km) from Hanoi Opera House.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a sauna, and a 24-hour fitness center. This hotel also features complimentary wireless Internet access, concierge services, and babysitting (surcharge).
Enjoy international cuisine at Pacifica, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include complimentary Wi-Fi Internet access, express check-out, and complimentary newspapers in the lobby. Planning an event in Hanoi? This hotel has facilities measuring 13143 square feet (1221 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 328 guestrooms featuring minibars and flat-screen televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
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9.1/10
Good viewing and good service
All 253 reviews
Surroundings
Airport: Noi Bai International Airport
(22.6km)
Train: ga Long Biên
(1.6km)
Train: Sapa Train
(3.3km)
Landmarks: Chua Tran Quoc
(370m)
Landmarks: Quan Thanh Temple
(830m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
3
Premier Lake View King
1 King bed
35m² | Floor: 7-12
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Check Availability
4
Pacific Club Lakeview King Room
1 Double bed
35m² | Floor: 15-17
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
4
One Bedroom Executive Serviced Suite
1 King bed
60m² | Floor: 15-19
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
4
Studio Suite
1 King bed
48m² | Floor: 7-16
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Check Availability
8
One Bedroom Premier Serviced Suite
1 King bed
60m² | Floor: 10-15
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
3
Deluxe Lakeview Twin
2 Single bed
35m² | Floor: 12-14,18
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
2
Deluxe King Room
1 King bed
35m² | Floor: 7-14,18
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Check Availability
3
Two Bedroom Executive Suite
1 King bed and 2 Single bed
90m² | Floor: 5-19
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Check Availability
3
Pacific Club King Room
1 King bed
35m² | Floor: 15-18
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Check Availability
2
Deluxe Lakeview King
1 Double bed
35m² | Floor: 7-16
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
8
Presidential Suite
2 Single bed and 1 King bed
287m² | Floor: 20
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
4
Premier Lakeview Twin
2 Single bed
35m² | Floor: 13-14
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
3
One Bedroom Deluxe Serviced Suite
1 Double bed
65m² | Floor: 4-6
Fixed window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Tea Bag
Check Availability
3
Deluxe Twin Room
2 Single bed
35m² | Floor: 7,12-16,18
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Check Availability
5
Studio Balcony Suite
1 Double bed
50m² | Floor: 10-15
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
12
Two Bedroom Premier Suite
1 King bed and 2 Single bed
90m² | Floor: 5-19
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
2
Premier Suite
1 King bed
90m² | Floor: 16
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Check Availability
3
Pacific Club Twin Room
2 Single bed
35m² | Floor: 15-17
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Check Availability
5
Executive Suite
2 Single bed and 1 King bed
100m² | Floor: 12,14-15
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Check Availability
Hide Room Types
Guest Reviews
9.1/10
Great
253 reviews
Verified Reviews- Cleanliness9.3
- Amenities8.9
- Location9.1
- Service9.3
Average for similar properties in Hanoi
AI Summary
The hotel excels in cleanliness and service, offering diverse breakfast options and convenient location near West Lake. Guests appreciate the friendly staff, spacious rooms, and access to various amenities.
NN.IR
September 1, 2025
This hotel saved our Hanoi trip!!
After experiencing something so terrible at our original hotel, we booked and checked in to Pan Pacific the same night. Thank God they had availability!
As soon as we checked in, the reception staff were so lovely and offered us an upgrade. The room was beautiful and clean, with the view of the lake. Plenty of room for my little 1 year old to run around.
Buffet breakfast ✔️ Plenty of options and different cuisines to choose from.
Don't forget to go to the rooftop bar, especially at night. The view from the top is outstanding! You get greeted by the staff as soon as you exit the lift going up, a nice touch I must say.
The swimming pool was also very clean. The staff there gave my little one a banana after a swim. It's the little things that count.
Highly recommend this hotel. We were overall happy with our stay!
Koo
August 17, 2025
Receptionist Oliver did the check in for us, who spoke fluent English and was knowledgeable with hotel facilities. Got the room facing the lake, did not regret, offering breathtaking views when you wake up and before you sleep. Recreational facilities such as gym, swimming pool, sauna and steam room were well maintained and enjoyable for usage. As always, Pan Pacific Hotels never fails to amaze its guests.
Aren Au
August 11, 2025
The view over the lake is amazing and the rooftop bar along with the fitness and spa centre really shows why it deserves to be a 5 star hotel.
Guest User
August 11, 2025
Service could be better. Some attitudes of staff requires improvements. Asked for top up of snacks in summit bar and was met with staff taking a deep breathe before saying ok. Could see the under lying impatience. Was Immediately asked if we would order more drinks which we did.
Imyen
August 25, 2025
Great hotel, great location and service. Breakfast is very delicious with a great variety. I've always chosen Pan Pacific for my business trip in Hanoi.
Guest User
July 21, 2025
Good viewing and good service
Guest User
March 8, 2025
Good location, grand hotel with good facilities, indoor swimming pool is large, sauna, steam bath, jacuzzi included. Spa Center ok but expensive, breakfast is ok but a large group tour was there and so crowded during breakfast peak hour, we were upgrade to lake view room, attach photo so the lake view from room, super
Desmond Woon
June 14, 2025
Room set up is too old fashion. Not even sufficient electric plug outlet and without UBS charging. Bath facility is totally unacceptable without proper shower screen to stop water splashing out to the floor cause slippy hazard. I shall rate your facility as 3 star the most. Breakfast was the same food for all 4 days and limited selection.
Services & Amenities
Most Popular Amenities
Golf Course
Indoor swimming pool
Outdoor swimming pool
Sauna
Spa
Additional charge
Massage Room
Executive Lounge
Fitness Room
Public parking
Free
Priority airport pick-up
Additional charge
Car Rental
Bar
2 Restaurants
Taxi booking service
Priority airport drop-off
Additional charge
Station Pick-Up Service
Additional charge
Meeting Room
Additional charge
Children's Pool
Babysitting Services
Additional charge
Tour/Ticket Service
Currency Exchange
24-Hour Front Desk
Wi-Fi in Public Areas
Free
Luggage Storage
Guest Laundry
Fitness Room
Bar
2 Restaurants
Meeting Room
2 Restaurants
Sen Vang Restaurant
No additional info available
Pacifica
Cuisine: Asian
Business hours: [Mon - Sun] 06:00-24:00
More Amenities
Internet
Wi-Fi in Public Areas
Free
2 Swimming pools
Indoor swimming pool
Outdoor swimming pool
Opening times
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public parking
Free
Transportation
Taxi booking service
Car Rental
Priority airport pick-up
Additional charge
Priority airport drop-off
Additional charge
Station Pick-Up Service
Additional charge
Front desk services
24-Hour Front Desk
Concierge Service
VIP Check-In Service
Express Check-In and Check-Out
Front Desk Safe
Porter/Bellhop
Luggage Storage
Wake-Up Call
Currency Exchange
Tour/Ticket Service
Languages spoken
English
Japanese
Korean
Vietnamese
Food & Drink
Snack Bar
Bar
Lobby Bar
Room Service
Health & wellness
Golf Course
Hairdressing and Beauty Center
Fitness Room
Massage Room
Sauna
Spa
Additional charge
Hairdressing
Beauty and Makeup
Body Care
Yoga Session
Activities
Eco Tours
Public areas
Gift Shop
Public Audio System
Executive Floor
Non-Smoking Floor
Executive Lounge
Elevator
Central Ventilation System
Barbecue
Smoking Area
ATM
Cleaning services
Laundry Service (Off-Site)
Guest Laundry
Dry Cleaning
Additional charge
Ironing Service
Additional charge
Laundry Service (On-Site)
Additional charge
Facilities for children
Children's Meals Available
Children's Toys
Babysitting Services
Additional charge
Children's Pool
Business Services
Coworking Spaces
Meeting Room
Additional charge
Postal Service
Fax/Copying Service
Additional charge
Wedding Service
Accessibility
Braille Signage
Stair-Free Property Entrance
Wheelchairs Available On-Site
Safety & security
CCTV In Public Areas
First Aid Services
First-Aid Kit
Fire Alarm
Access Control System
Fire Extinguisher
Security Personnel
Security Alarm
Smoke Detector
Property Policies
Check-in and Check-out Times
Check-in: after 14:00
Check-out: Before 12:00
Front desk hours: 24/7
The property will provide check-in details after booking
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeChinese
StyleBuffet
Opening hours[Mon - Sun] 06:00-10:00 Open
| Age | Fee |
|---|---|
Children 4 years old and under | Free |
Children 5–11 years old | VND 305,271 (approx. AU$ 17.65) per person |
Children 12–17 years old | VND 585,103 (approx. AU$ 33.83) per person |
Adult | Buffet:VND 587,647 (approx. AU$ 33.98) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Paying at the hotel
Property Description
- Opened: 1998
- Renovated: 2024
- Number of Rooms: 272
Phone:+84-24-38238888
Email:enquiry.pphan@panpacific.com
With a stay at Pan Pacific Hanoi, you'll be centrally located in Hanoi, within a 5-minute drive of Hoan Kiem Lake and West Lake. This 5-star hotel is 1.4 mi (2.2 km) from O Quan Chuong Gate and 2.4 mi (3.9 km) from Hanoi Opera House.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a sauna, and a 24-hour fitness center. This hotel also features complimentary wireless Internet access, concierge services, and babysitting (surcharge).
Enjoy international cuisine at Pacifica, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include complimentary Wi-Fi Internet access, express check-out, and complimentary newspapers in the lobby. Planning an event in Hanoi? This hotel has facilities measuring 13143 square feet (1221 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 328 guestrooms featuring minibars and flat-screen televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Frequently Asked Questions
What is the cancellation policy at Pan Pacific Hanoi?
Typically, cancellations of Pan Pacific Hanoi can receive total refund for certain days before arrival. The conditions will vary depending on the type of room and booking conditions. Check out the cancellation policy for more info.What is the cancellation policy at Pan Pacific Hanoi?
How much does it cost to stay at Pan Pacific Hanoi?
Prices at Pan Pacific Hanoi vary depending on dates, hotel policy, and room type. Please enter your dates to see current rates.How much does it cost to stay at Pan Pacific Hanoi?
Are there airport shuttle services at Pan Pacific Hanoi?
Yes, Pan Pacific Hanoi provides airport shuttle services. Please contact Pan Pacific Hanoi in advance to arrange this service.Are there airport shuttle services at Pan Pacific Hanoi?
What landmarks are close to Pan Pacific Hanoi?
Pan Pacific Hanoi is located in Hanoi, close to landmarks such as Chua Tran Quoc, which is 370m from your search (straight-line distance).What landmarks are close to Pan Pacific Hanoi?
Does Pan Pacific Hanoi have a pool?
Yes, Pan Pacific Hanoi has a swimming pool for guests to enjoy.Does Pan Pacific Hanoi have a pool?
Does Pan Pacific Hanoi provide breakfast?
Yes, guests staying at Pan Pacific Hanoi can enjoy breakfast during their stay.
Breakfast option(s): Chinese. Does Pan Pacific Hanoi provide breakfast?
Is there a restaurant at Pan Pacific Hanoi?
Yes, Pan Pacific Hanoi has an on-site restaurant offering Asian cuisine.Is there a restaurant at Pan Pacific Hanoi?
What time are check-in & check-out at Pan Pacific Hanoi?
Pan Pacific Hanoi check-in begins at 14:00. Check-out time is 12:00.What time are check-in & check-out at Pan Pacific Hanoi?
Are pets allowed at Pan Pacific Hanoi?
No, pets are not permitted at Pan Pacific Hanoi.Are pets allowed at Pan Pacific Hanoi?
About This Property
| Nearest Airport | Noi Bai International Airport |
|---|---|
| Distance to Airport | 23.81KM |
| Distance to Train Station | 3.27KM |
| Average Price From | AUD359 |
| Hotel Star Rating | 5 |