The West Hotel & Spa
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Hanoi
The West Hotel & Spa
Health Protected
23 P. Hàng Đào, Hàng Đào, Quan Hoan Kiem, Hanoi, Vietnam
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With a stay at The West Hotel & Spa, you'll be centrally located in Hanoi, steps from Hanoi Old Town Night Market and 7 minutes by foot from Hoan Kiem Lake. This upscale hotel is 0.2 mi (0.4 km) from Thang Long Water Puppet Theatre and 0.3 mi (0.5 km) from Dong Xuan Market.Show More
We Price Match
4.5/5Great·Excellent Location
Wonderful hotel , and the customer services was superb . I love it !
TAN DARRENAll 43 Reviews
Amenities
SpaMassage RoomAirport Pick-up ServiceAirport Shuttle ServiceRestaurantCurrency ExchangeLuggage StorageWake-Up Call24-Hour Front DeskWi-Fi in Public Areas
All Amenities
Surroundings
Airport: Noi Bai International Airport
(25.1km)
Train: Hanoi Railway Station
(1.7km)
Train: ga Phúc Yên
(36.2km)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
11
Executive Room
1 Single bed and 1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
12
Deluxe Double City View
1 Queen bed
35m² | Floor: 5
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Daily Housekeeping
Check Availability
11
Deluxe Double Room
1 Queen bed
22m² | Floor: 2
No window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
16
Junior Suite With Balcony
1 Queen bed
30m² | Floor: 4
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
11
Deluxe Twin Room
2 Single bed
24m² | Floor: 3
No window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
5
Triple Room with City View
1 Single bed and 1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
7
Superior Double Room
1 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
13
Family Suite
2 Queen bed
35m² | Floor: 8
May not have a window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
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Guest Reviews(43)
4.5/5
Great
Verified Reviews- Cleanliness4.4
- Amenities4.3
- Location4.8
- Service4.5
Guest User
October 1, 2023
It is located in the heart of the Old Quarter right by the lake and on the same street as the night market on the weekends. The staff were very friendly and helpful. Although we only stayed 1 night, we were able to book a tour with them and they offered their assistance for anything we need while in Vietnam and gave their whatsapp number.
They have a spa which, unfortunately, we didn't have time to use.
The room was spacious, clean and came with a stocked minibar (surchage applicable). The double glazing is very good, we had a peaceful night's sleep even with the night market outside.
We would recommend this hotel to any visitors wanting to exolore Hanoi.
Georgia Mae
August 6, 2023
My husband and I stayed here for 3 nights during our trip to Hanoi. The staff were extremely friendly and accommodating. The room was clean and comfortable. The breakfast was great for the price, a small buffet and a small selection of cooked to order dishes. I can not recommend this hotel enough, we had an amazing stay.
Guest User
January 2, 2023
Hotel’s location is great where it’s at the Old Quarter. Walking distance to many tourist spots like beer street, train street & restaurant / coffee spots.
However, the hotel condition is relatively run down. Water pressure is extremely bad. We were allowed to change to another room but only with slightly improved water pressure because it’s located on the 2nd floor rather than 4th. Also, the hotel’s service & cleanliness should be improved where used towels, rubbish, mop were dumped in the lift and our luggage were left in the room with the doors unlocked.
Irene
July 10, 2023
It’s a nice little hotel, not the cleanest but certainly good value for money.
Cooper
January 7, 2023
The service here is amazing. The friendly staff helped from booking taxis to helping organize our trip in Mai Chau. The breakfast was generous and they offered to cook up fresh eggs in your style. I would definitely stay here again. The location couldn’t be better.
TAN DARREN
March 26, 2023
Wonderful hotel , and the customer services was superb . I love it !
Guest User
November 23, 2022
We had a wonderful and good stay at The West Hotel & Spa. Ms Hana, Mr Viet and the other staffs were very hospitable, caring, thoughtful and accommodating. Really making our stay a comfortable and relaxing experience. Wonderful location and amenities. 😊👍👍
Yen Spy
October 25, 2022
The hotel's location is quite central in the Old Quarter where you may find anything you want quickly - food, Viettel store (for Simcard), massage parlors etc. Our room was upgraded to a family room with 2 queen size beds. The bed and pillow were okay. Just that for the bathroom - no label of which is shampoo and bath gel and it is difficult to press the container for both shampoo and bath gel. Hotel should consider changing the containers. Also, the water drainage a bit choked and after bathing, pool of water will be there and take a while to clear. My friend in another room was also mentioning that the toilet bowl has a bubbling sound from the drainage. Good that the hotel improves on all these.
juliawin
March 11, 2024
Great location
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Front desk hours: 24/7
If you will arrive outside of check-in hours, contact the property in advance
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Health Protected
Quite Clean
- 4.4/5
Health & safety measures
- Hand sanitizers available in common areas
- Thermometers available
Cleaning & disinfecting
- Cleaning services provided by a professional company
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Property Description
- Opened: 2022
- Number of Rooms: 30
With a stay at The West Hotel & Spa, you'll be centrally located in Hanoi, steps from Hanoi Old Town Night Market and 7 minutes by foot from Hoan Kiem Lake. This upscale hotel is 0.2 mi (0.4 km) from Thang Long Water Puppet Theatre and 0.3 mi (0.5 km) from Dong Xuan Market.
Relax at the full-service spa, where you can enjoy massages. Additional features at this hotel include complimentary wireless internet access and concierge services.
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. At The West Hotel & Spa, enjoy a satisfying meal at the restaurant. Mingle with other guests at the complimentary reception, held daily. A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours).
Make yourself at home in one of the 25 air-conditioned rooms featuring fireplaces and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include phones, as well as desks and separate sitting areas.
Relax at the full-service spa, where you can enjoy massages. Additional features at this hotel include complimentary wireless internet access and concierge services.
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. At The West Hotel & Spa, enjoy a satisfying meal at the restaurant. Mingle with other guests at the complimentary reception, held daily. A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours).
Make yourself at home in one of the 25 air-conditioned rooms featuring fireplaces and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include phones, as well as desks and separate sitting areas.
Services & Amenities
Most Popular Amenities
SpaAdditional charge
Massage Room
Airport Pick-up ServiceAdditional charge
Airport Shuttle Service
Restaurant
Currency Exchange
Luggage Storage
Wake-Up Call
24-Hour Front Desk
Wi-Fi in Public Areas
Spa
Restaurant
Restaurant
Restaurant
Style: Buffet
Cuisine: Asian, European
Open for: Breakfast
Dining options: Only available to property guests
Business hours: [Sun] 06:30-09:30
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