HJJLAN Hotel (Harbin University of Technology)

HJJLAN Hotel (Harbin University of Technology) Reviews

HJJLAN Hotel (Harbin University of Technology)

No. 36 Wenjun Street, Harbin, ChinaView Hotel Details
HJJLAN Hotel (Harbin University of Technology)
HJJLAN Hotel (Harbin University of Technology)HJJLAN Hotel (Harbin University of Technology)HJJLAN Hotel (Harbin University of Technology)
Check available rooms for your travel dates
编组 10
We Price Match
1 night

HJJLAN Hotel (Harbin University of Technology) Guest Reviews

4.5/5
Great
961 review
Verified reviews
Location4.5
Amenities4.5
Service4.5
Cleanliness4.6
Filter by:
Sort by:
All Reviews(961)
Positive reviews(909)
Reviews with photos/video(119)
Delicious breakfast(106)
Classy environment(103)
Friendly front desk staff(83)
Large rooms(40)
Many amenities(21)
Shower difficult to use(16)
Well decorated(14)
Easy to call taxis(5)
Negative reviews(52)
Guest User
Standard Queen Room
Stayed in ม.ค. 2023
Friends
1 review
5.0/5
Outstanding
Posted on 31 ม.ค. 2023
The room was so clean, and the services provided were amazing. The staff were super friendly and helpful. I'd recommend adding breakfast, there were a lot of options, and it was delicious!
Guest User
Guestroom (2 beds)
Stayed in พ.ค. 2023
Solo travellers
8 review
4.7/5
Amazing
Posted on 30 พ.ค. 2023
Clean and nice stuff and service is great.
Anonymous User
Superior Double Room
Stayed in มี.ค. 2024
Friends
2 review
5.0/5
Outstanding
Posted on 29 พ.ค. 2024
good。
CJ (SA/GBR)
Elegant Double Room
Stayed in ธ.ค. 2020
Family
8 review
4.7/5
Amazing
Posted on 18 มิ.ย. 2021
I really enjoy the Atour hotels. They are always clean. They always accept foreigners. They always have staff that are helpful and don't brush foreigners off.
Response from Property: Duo's heart, your peace of mind, thank you for choosing to stay in the Ya Duo hotel, Duo put every user as our friends and family, intentions to provide services for every user, in order to let you stay satisfied on the road Duo will work harder, as the saying goes too slow, we have to run ~ Hee hee welcome you home at any time! Ado Hotel, there is always unexpected warmth! Wikn!
Ravindra Babu Konduri
Superior Room (2 beds)
Stayed in มิ.ย. 2021
Business travellers
38 review
4.2/5
Very Good
Posted on 29 มิ.ย. 2021
Good, service very nice
Guest User
Standard Queen Room
Stayed in พ.ค. 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on 26 พ.ค. 2024
The room is clean and bright, the sanitary facilities are well thought out, the details are in place, the breakfast is very rich, it is the best choice for travel reception
Original TextTranslated by Google
Response from Property: Your satisfaction is our peace of mind. We want to create a comfortable, natural, warm and quiet living environment for users, so that you can relax wholeheartedly. In every city, we will light up the lights for you to go home, and look forward to your next trip home (´-ω-`)
Guest User
Standard Queen Room
Stayed in พ.ค. 2024
Family
10 review
5.0/5
Outstanding
Posted on 4 พ.ค. 2024
This hotel is really impressive! From the warm reception at the door to the thoughtful service when leaving, every step made me feel at home. The room is clean and tidy, and the bed is comfortable, which allows me to have a good sleep every night. The location of the hotel is also very convenient, with convenient transportation around, making it very convenient to travel. Highly recommended to all travelers looking for comfortable accommodation! ”
Original TextTranslated by Google
Response from Property: Dear guests, hello! There is always unexpected warmth on the road. Here, satisfaction is just an expectation, and touching and surprise are the direction we always pursue. Thank you for your review, and we look forward to traveling with you!
Anonymous User
Superior Double Room
Stayed in เม.ย. 2024
Family
1 review
5.0/5
Outstanding
Posted on 14 เม.ย. 2024
It's very close to Harbin Institute of Technology. The hotel facilities are very new. The breakfast is still very good, but you have to go early. If you go late, some dishes may not be complete. Overall, it's still okay.
Original TextTranslated by Google
Response from Property: Dear guests, hello! There is always unexpected warmth on the road. Here, satisfaction is just an expectation, and touching and surprising are the direction we always pursue. Thank you for your review, and we look forward to traveling with you.
Anglaerdesi-deshengfeiningcheng
Superior Room (2 beds)
Stayed in มี.ค. 2024
Business travellers
19 review
2.0/5
Posted on 27 มี.ค. 2024
The room is average, the service is not good, the front desk's expression is like she owes her money, and she spends most of her time looking at her phone! The staff wore slippers and walked around the lobby chatting! The toilet in the bathroom is not clean. It probably takes a long time to clean it. There are melon seed rinds on it! Breakfast can also be rich in variety.
Original TextTranslated by Google
Response from Property: Dear guest, you chose Xiaojia with trust in our hotel. We are sorry to bring you a bad stay experience. It is our responsibility. We hope you can come again. We will definitely express Xiaojia's apology with actions.
Guest User
Superior Double Room
Stayed in ก.พ. 2024
Family
8 review
5.0/5
Outstanding
Posted on 14 ก.พ. 2024
The hotel facilities are very new and complete, clean, tidy and comfortable. A good hotel needs not only good hardware facilities, but also good software services. The hotel staff from the front desk to other staff are very warm and considerate. We gave hand warmers when we checked in. Paper towels and other small gifts. There was only one breakfast in my room, and the lady sent another one directly. She also told the children that breakfast was free, which was very warm and thoughtful. The breakfast is rich in variety. I ate frozen pears for the first time. It looked unprepossessing but tasted good! I enjoyed my two-night stay here very much. I will choose Jialan again next time I come to Harbin. In addition, it is also very convenient to take a taxi from the hotel to Harbin Institute of Technology, Central Street and other scenic spots. We checked out early on the last day but stored our luggage. We didn’t pick up our luggage until we went to the airport in the evening. Thank you to the hotel staff for your hard work and Happy New Year!
Original TextTranslated by Google
Response from Property: We are very glad that you have chosen Jialan Hotel. Your five-star praise interprets your recognition of our work and can bring you the best feeling. This is our pursuit and philosophy of working day and night. You used concise sentences to express the active and hard working status of the hotel staff. At the same time, you also inspired and encouraged us to run in a better direction. We will run towards the distance and never stop. I would like to witness it with you and look forward to seeing you again!
Guest User
Elegant Double Room
Stayed in ก.พ. 2024
Solo travellers
1 review
5.0/5
Outstanding
Posted on 13 ก.พ. 2024
A very cost-effective hotel. The room is very clean. The front desk service is also very good and makes people feel very friendly. I will choose this hotel next time I return to Harbin. It is in the city center and is very close to the scenic spots. The breakfast is good and has many varieties. I personally think it is cost-effective. Very high, recommended
Original TextTranslated by Google
Response from Property: Hello dear guest! There is always unexpected warmth on the journey. Here, satisfaction is just expectation, while touching and surprise are what we always pursue. Thank you for your review, we look forward to traveling with you!
Guest User
Elegant Double Room
Stayed in ม.ค. 2024
Family
9 review
2.7/5
Posted on 4 ก.พ. 2024
Living here is because it is convenient to take a taxi. It is not far from any attraction. Rating four star hotel. Really can't reach it. And it's worse than I thought. Premise: The front desk is always very nice and answers all questions. Hardware: Terrible. 1. On the first night of my stay, the water pipes were frozen. We stayed on the tenth floor and the water didn't come at all. The water flow was so small that it was difficult to wash our hands. Mom went to take a bath first and took a semi-cold bath. I thought it would warm up after leaving it for a while, but the hot water didn't come at all. After asking, I found out that the water pipes were frozen and there was no warning when I checked in. 2. I can’t watch the TV. I just want to watch the TV but I can’t even listen to it. It always shows me watching for 6 minutes and 20 seconds, and then it cuts off. You only deserve 6 minutes and 20 seconds. If your hotel can't get the internet connection, just connect it to the most common one. Until now, it's nothing..... 3. There is no refrigerator. It is called a four-star hotel but there is no refrigerator. I want to put a Yakult, but I can't. There is no such device. 4. It was said that there was floor heating. After we entered, we felt that the room was very cold. After asking the front desk, we found out that the floor heating was not very warm. I felt that there was no floor heating at all. The front desk told me that the air conditioner could be turned on. The air conditioner is ok. 5. I used Ctrip points to upgrade to the 10th floor. In the room I stayed in on the 10th floor for the first night, the quilt was yellow and covered with dots of black dots. No photos taken, forget it. On the second night, they moved me to the second floor at my strong request. Although the room was a bit smaller, the quilt was white and the water was usable. The problems with air conditioning and TV are the same on the 2nd and 10th floors. Will not be returning.
Original TextTranslated by Google
Response from Property: First of all, I am really sorry for bringing you a bad check-in experience. Xiaojia deeply apologizes and apologizes to you! We will take your feedback seriously and resolve it. Secondly, the water problem during your stay was indeed an emergency maintenance of the water supply company's pipelines, so the water flow was relatively small. We actively communicated with the water supply company. You mentioned that the TV can only be viewed for 6 minutes and 20 seconds. You chose pay TV programs, and the hotel has free ones. Watch the show. The elegant double room you booked does not have a small refrigerator, while the hotel's executive and wooden rooms are equipped with a small refrigerator. The Northeast is all heated, but the heat is indeed not high. The hotel will choose a warmer room for you. Some of the hotel's linens are made of original Atour naked cotton sheets and quilt covers. The black spots on them are a small amount of cotton seeds that stick to the natural long-staple cotton during picking. It is a zero-dyeing and zero-bleaching process. Although it will cause dissatisfaction to your trip, the hotel I still apologize deeply and sincerely apologize to you! !
Adula
Elegant Double Room
Stayed in ม.ค. 2024
Family
5 review
5.0/5
Outstanding
Posted on 10 ก.พ. 2024
Clean and tidy, complete facilities, good in all aspects, high cost performance, and perfect front desk service.
Original TextTranslated by Google
Response from Property: Dear guests, hello! There is always unexpected warmth on the road. Here, satisfaction is just an expectation, and touching and surprising are the direction we always pursue. Thank you for your review, and we look forward to traveling with you!
Guest User
Elegant Double Room
Stayed in ม.ค. 2024
Family
3 review
4.2/5
Very Good
Posted on 5 ก.พ. 2024
The room is relatively large, clean and hygienic, and everything you need for breakfast is included. The self-service laundry facilities are very good, and disinfectant and laundry detergent are provided. It is very close to Harbin Institute of Technology. Mineral water is provided for free. Compared with the same price as staying in a hotel next to the train station, The facilities are much better
Original TextTranslated by Google
Response from Property: Your satisfaction, our peace of mind. We want to create a comfortable, natural, warm and quiet accommodation environment for users, so that you can relax wholeheartedly. If we have not received your five-star praise, the hotel will continue to work hard to provide you with the most comfortable accommodation environment.
Anonymous User
Superior Double Room
Stayed in ม.ค. 2024
Business travellers
36 review
4.7/5
Amazing
Posted on 19 ม.ค. 2024
The room was very nice and the price/performance ratio was good. The breakfast is rich in variety and delicious. There are frozen pears on the plate. The location is very good, very close to Harbin Institute of Technology. When I slept in the middle of the night on the first night, there was some smell from the toilet sewer. No more on the 2nd night. The scenery outside the window is nice.
Original TextTranslated by Google
Response from Property: Hello dear guest! There is always unexpected warmth on the journey. Here, satisfaction is just expectation, while touching and surprise are what we always pursue. Thank you for your review, we look forward to traveling with you!