pearllake hotel

pearllake hotel Reviews

pearllake hotel

No. 623 Heshan Road, Heshan, ChinaView Hotel Details
pearllake hotel
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pearllake hotel Guest Reviews

4.2/5
Very Good
437 review
Verified reviews
Location4.3
Amenities4.1
Service4.1
Cleanliness4.2
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All Reviews(437)
Positive reviews(400)
Reviews with photos/video(123)
Classy environment(88)
Large rooms(49)
Tasty food(15)
Convenient parking(13)
Average sound insulation(12)
Friendly front desk staff(8)
Secluded lake view(6)
Has rooms for families(4)
Negative reviews(37)
Anonymous User
Stayed in May 2024
Family
12 review
4.2/5
Very Good
Posted on May 4, 2024
The bed is comfortable, but the facilities are a bit old. The breakfast is average, but everything else is good.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your trust in Donggu Yuehu Hotel. We are deeply sorry that we failed to give you a perfect experience.
Guest User
Guestroom - Lake-View
Stayed in May 2024
Friends
3 review
4.7/5
Amazing
Posted on May 4, 2024
The hotel facilities are relatively new, the rooms are large, the service is also good, it is the first choice for vacation, the cost performance is high, the family is very satisfied
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your trust in Donggu Yuehu Hotel. We are deeply sorry that we failed to give you a perfect experience.
Gary teng
Guestroom - Lake-View (Double bed)
Stayed in May 2024
Family
9 review
4.5/5
Great
Posted on May 4, 2024
The environment is very good, the service is first-class, and it is clean and hygienic. However, you cannot check out at 14:00, and there is no electric car charging station in the hotel. It is an excellent hotel.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your trust in Donggu Yuehu Hotel. We are deeply sorry that we failed to give you a perfect experience.
Anonymous User
Guestroom - Lake-View (Double bed)
Stayed in Apr 2024
Family
8 review
3.0/5
Posted on Apr 14, 2024
The room was over 500 yuan, the carpet was moldy and damp, and I checked out immediately at 9 am
Original TextTranslated by Google
Response from Property: Dear guests: Hello! The hotel opened on April 26, 2021, with Yuehu Building and Xiuhu Building. The carpets used in Yuehu Building are short-haired, which looks relatively dry, while the carpets used in Xiuhu Building are long-haired, which looks relatively dark. Welcome to come back and experience the room in Yuehu Building, and wish you a happy life!
Guest User
Superior Room (2 beds)
Stayed in Jan 2024
Family
7 review
5.0/5
Outstanding
Posted on Jan 28, 2024
The hotel environment is very good, with a casual and comfortable feel. The rooms are large and very clean. The buffet breakfast and dinner buffets are also very rich. There are also lobster and shark fin fish maw soup, and other varieties are also abundant. It coincides with my wife's birthday. The hotel wanted to send us a cake, but since we brought it ourselves, the hotel sent us a fruit plate instead. Thank you very much for the hotel's attentive hospitality. Mr. Zhang and Ms. Ren at the front desk were very kind and upgraded our room. We can also watch the lights at night. Night view and musical fountain show, a very satisfying stay experience. I will definitely stay again next time I come to Heshan. We also bought two sets of Donggu seasoning gift boxes for friends
Original TextTranslated by Google
6/15
Response from Property: Dear guests: Hello! Thank you for your trust in Donggu Yuehu Hotel, and thank you for your praise and strong recommendation. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again. Welcome to come back and experience again. I wish you a happy life!
Guest User
Guestroom - Lake-View (Double bed)
Stayed in Feb 2024
Family
1 review
4.7/5
Amazing
Posted on Feb 20, 2024
Donggu Yuehu Hotel has a comfortable, clean environment, and there are many places to visit nearby, which is worth a self-driving trip on weekends.
Original TextTranslated by Google
6/9
Response from Property: Dear guest, we are very sorry that we failed to give you a perfect experience. We look forward to your next visit.
Guest User
Stayed in Feb 2024
Family
1 review
4.5/5
Great
Posted on Feb 17, 2024
A quite satisfactory hotel, with a large environment and beautiful lighting at night. It would be better if the small gaps in the guest rooms were cleaned more carefully. The buffet is quite satisfactory.
Original TextTranslated by Google
Response from Property: Dear guest, we are very sorry that we failed to give you a perfect experience. We look forward to your next visit.
Guest User
Guestroom - Garden-View (2 beds)
Stayed in Feb 2024
Family
22 review
5.0/5
Outstanding
Posted on Feb 15, 2024
The hotel is located in Country Garden, with complete facilities, good hygiene, large rooms, and a balcony equipped with tables and chairs, which is very comfortable. The only drawback is that the free buffet experience is not very good, probably because there are too many people, many things were removed early in the morning. Next time I come to Heshan, I may choose Dongguyue Lake again.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your trust in Donggu Yuehu Hotel, and thank you for your praise and strong recommendation. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again. Welcome to come back and experience again. I wish you a happy life!
Guest User
Guestroom - Garden-View (2 beds)
Stayed in Feb 2024
Family
2 review
3.2/5
Posted on Feb 15, 2024
The room is quite big, but the most regrettable thing is that the bathroom facilities are bad. The water temperature for bathing is sometimes cold and sometimes hot. I never changed the water temperature. It's either so cold that I shiver or so hot that my hands are scalded... I'm speechless. There are pregnant women and children, and it's impossible to take a bath.
Original TextTranslated by Google
Response from Property: Dear guest, we are very sorry that we failed to give you a perfect experience. We look forward to your next visit.
Guest User
Stayed in Feb 2024
Family
18 review
4.0/5
Very Good
Posted on Feb 13, 2024
The room is big, the bed is clean and hygienic, sitting on the balcony is very comfortable, the carpet is a bit old, there is no bathtub, the air conditioner is a separate cabinet air conditioner and is noisy. There are fireworks and fountain light shows at night, which are OK, but there are basically no street lights around the hotel and it is very dark. I don't recommend eating the hotel buffet, there is nothing delicious for 188, and the breakfast is also average
Original TextTranslated by Google
Response from Property: Dear guest, we are very sorry that we failed to give you a perfect experience. We look forward to your next visit.
sdxrf123
Guestroom - Garden-View
Stayed in Feb 2024
Friends
14 review
5.0/5
Outstanding
Posted on Feb 15, 2024
Seafood buffet dinner: Sea cucumber in abalone sauce, baked lobster with cheese, fish maw and shark fin soup, very satisfying
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your trust in Donggu Yuehu Hotel, and thank you for your praise and strong recommendation. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again. Welcome to come back and experience again. I wish you a happy life!
Aiyingyingyingsiyu
Guestroom - Garden-View (2 beds)
Stayed in Feb 2024
Family
1 review
5.0/5
Outstanding
Posted on Feb 12, 2024
Originally, I just went to Xinxing to worship gods. When I passed by Heshan, I planned to go to Gulao Water Village and then go home. However, I saw a special offer on Ctrip and decided to stay in Heshan for one night. Personally, I feel that the hotel is very cost-effective. During the Chinese New Year, many hotels have to charge extra, but it still charges 300 per person with buffet breakfast and dinner, and the buffet dinner also has half a lobster and salmon sashimi, which really surprised me! The location of the hotel is relatively remote, and there is no place to go shopping nearby. It happened to be an event held by the hotel, with a musical fountain + fireworks performance, which was very a**ospheric. The service attitude of the hotel staff is good. From check-in to dining to check-out, the waiters I met basically smiled, and they would repeatedly remind me to scan the code when I go out, otherwise I have to pay parking fees. Because I brought my children, the children are taller, the buffet is +188/person, and the breakfast is +68/person. Overall, it is worth it and I will go again.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your trust in Donggu Yuehu Hotel, and thank you for your praise and strong recommendation. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again. Welcome to come back and experience again. I wish you a happy life!
Anonymous User
Guestroom - Garden-View (2 beds)
Stayed in Feb 2024
Family
17 review
5.0/5
Outstanding
Posted on Feb 12, 2024
Unexpectedly good, the dinner was rich, although it was the New Year and there were many people at the beginning and the elderly were fighting for food, but it was fine as there were fewer people later. The hotel has enough ingredients, the breakfast is also delicious, with a wide variety, the music fountain and fireworks are very real, not perfunctory, the room is comfortable and clean, it may be better to live near the lake
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your trust in Donggu Yuehu Hotel, and thank you for your praise and strong recommendation. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again. Welcome to come back and experience again. I wish you a happy life!
Pileenguyewang
Superior Room (2 beds)
Stayed in Jan 2024
Business travellers
25 review
4.0/5
Very Good
Posted on Jan 27, 2024
Facilities: It's okay. The room is big enough and the supplies are complete. It would be better if the toiletries could be replaced (˵¯͒〰¯͒˵) Hygiene: The overall hygiene is pretty good. From the lobby to the room, it is quite clean. Environment: The environment is quiet, but the water in the lake is a bit turbid and not very clean to the naked eye \(`Δ’)/ Service: The attitude at the front desk is very good and the answers are very good. Breakfast is average. There is no soy milk and milk. You don’t need the kind of self-service machine („ಡωಡ„) Dinner was pretty good. There were hot dishes, cold dishes, spicy tang fish and desserts.
Original TextTranslated by Google
6/8
Response from Property: Dear guest, we are very sorry that we failed to give you a perfect experience. We look forward to your next visit.
Guest User
Stayed in Jan 2024
Family
1 review
5.0/5
Outstanding
Posted on Jan 22, 2024
Good hygiene, good food, fishing and entertainment, more children's play facilities would be perfect
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your trust in Donggu Yuehu Hotel, and thank you for your praise and strong recommendation. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again. Welcome to come back and experience again. I wish you a happy life!