OUR ROOM WAS VERY COLD. TRIED TO GET THE HEATER TO WORK BUT ONLY GOT COLD AIR. MAINT. PERSON CAME, LOOKED AT IT, THEN LEFT SAYING HE WOULD BE BACK. NEVER CAME BACK. ABOUT TEN AT NIGHT, FRONT DESK CALLS SAYING THEY CAN'T FIX HEATER, AND WOULD MOVE US IF WE LIKE. BY THEN EVERYONE WAS IN BED, TRYING TO STAY WARM. FOR SLEEPING EVERYONE SEEMED TO BE OK, AND RATHER THAN GET DRESSED AND MOVE WE DECIDED TO STAY. NEXT DAY OPENED CURTAINS & LET SUN WARM RUN. OTHER COMPLAINT IS THAT THE INDOOR POOL WAS VERY COLD. IF IT WAS HEATED AT ALL IT WASN'T MUCH.