Sheraton Hong Kong Hotel & Towers

Extremely close to Tsim Sha Tsui East MTR and even closer to Victoria Harbour. The accessible sea-view room is very spacious, offering stunning harbour views from inside. The scenery changes beautifully every day. It's clean, and the facilities are new. A fantastic experience overall!

Extremely satisfied with the service! The environment is fantastic, and our sea-view room directly overlooks Victoria Harbour and the Convention Centre – the view is picturesque. A big thank you to the lovely lady at the front desk for her warm assistance during check-in! The breakfast was also surprisingly good.

The service was adequate, but the hygiene was really concerning. As is my habit, I used an alcohol wipe to clean the room upon arrival, and the footstool was a shocking discovery. There were hairs and water stains on the toilet seat right when I walked in, and also on the toilet lid. The soundproofing in the room was terrible; I could hear every noise from the hallway, and the TV from the next room. Even the flushing of toilets from neighboring rooms or upstairs was clearly audible.

Traveled with my family, including young children and elders, during the Chinese New Year. We started queuing for check-in at 4 PM, and after half an hour, they told me there were no rooms available and they were still being cleaned. To make matters worse, an economy staff member, Jimmy Kim, was incredibly arrogant. I almost felt like I had to argue with him in English just to get my point across – what kind of service is that? We booked a sea-view room, and the view was fine. However, there were uncleaned bathrobes left over from the previous guest, and there was hair in the bathtub. Definitely not coming back here again.

Facilities: The outdoor swimming pool on the 18th floor is a bit hard to find. You have to take the elevator to the 17th floor and then walk up. Although it's not big, the view is very nice. Cleanliness: Normal, no issues. Service: Service at Hong Kong hotels is generally just okay, but the breakfast was quite good.

Great location, very close to the pier and K11, with plenty of restaurants nearby, and close to the MTR station. You can enjoy a fantastic view right from your room. I forgot my adapter and called reception, and they sent one up to my room.