Hilton Hua Hin Resort & Spa

Hilton Hua Hin Resort & Spa Reviews

Hilton Hua Hin Resort & Spa

33 Naresdamri Road, ThailandView Hotel Details
Hilton Hua Hin Resort & Spa
Hilton Hua Hin Resort & SpaHilton Hua Hin Resort & SpaHilton Hua Hin Resort & Spa
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Hilton Hua Hin Resort & Spa Guest Reviews

4.4/5
Very Good
292 review
Verified reviews
Location4.6
Amenities4.3
Service4.5
Cleanliness4.4
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All Reviews(292)
Positive reviews(283)
Reviews with photos/video(114)
Friendly host(77)
Nice sea view(57)
Great swimming pool(41)
Delicious breakfast(28)
Close to beach(20)
Large rooms(15)
Convenient for shopping(11)
Perfect for kids(9)
Negative reviews(9)
Guest User
King Classic Ocean View
Stayed in May 2024
Solo travellers
1 review
5.0/5
Outstanding
Posted on May 20, 2024
My second visit and service level excellences maintained A personal written card was presented while having breakfast😊
Response from Property: Dear Valued guest,Thank you so much for letting us know about your experience at Hilton Hua Hin Resort & Spa. We were delighted to hear that you had an enjoyable time at our resort. Please know that your feedback is extremely valuable to us. It was a pleasure to have you as our guest and we hope that you will give us a chance to serve you again in the future.We all looking forward to your next visit.Sincerely,The Management and teamHilton Hua Hin Resort & Spa
Peggy
King Classic Ocean View
Stayed in May 2024
Couples
3 review
5.0/5
Outstanding
Posted on May 6, 2024
First time in Hua Hin and this Hilton. Although it’s slightly old, it’s still well maintained and has everything you need. They provides Crabtree and Evelyn toiletries. Location is convenient with 7-11, lots of eateries and massage centers. Love the view from our room. Pool is great. The breakfast has a good inerntaitonal spread. Staff are friendly and courteous.
Response from Property: Dear Valued guest, Thank you for choosing Hilton for your recent visit to Hua Hin and once again, thank you for taking the time to let us know your feedback regarding your recent stay with us as a valued guest. We are thrilled to hear that you had a great time here at our resort and enjoyed our different facilities. Rest assured, we will happily share your feedback with the team. We truly appreciate your feedback and we do hope that you will give us a chance to welcome you again when your travels bring you back to Hua Hin areas. Wishing you a pleasant day! Sincerely,The Management and teamHilton Hua Hin Resort & Spa
Guest User
King Premium Ocean View
Stayed in Apr 2024
Couples
12 review
4.5/5
Great
Posted on Jun 11, 2024
Older hotel but good experience, location great
Response from Property: Dear Valued guest,It was a great pleasure to read your kind comments and we would like to sincerely thank you for taking the time to let us know your feedback regarding your recent stay with us. We are thrilled to hear that you had a great time here at our resort and enjoyed our different facilities. Please rest assured, that we will share your kind comments with the team to serve as an inspiration for all of us to continue perfectly serving our guests as we possibly can and we do hope that you will have the opportunity to come back and stay with us again soon in the future.Wishing you a pleasant day!Sincere regards,The Management and teamHilton Hua Hin Resort & Spa
TashC
Twin Classic Ocean View
Stayed in Dec 2023
Family
22 review
5.0/5
Outstanding
Posted on Dec 12, 2023
Hotel services are excellent. There are many facilities in the hotel, such as kid club, fitness room, swimming pool, restaurant and private small beach, so you can enjoy your stay in the hotel whole day. The ocean view in the room is beautiful. Hope to stay more night there again.
6/11
Response from Property: Dear TashC,Thank you so much for your review and 5 star rating for Hilton Hua Hin Resort & Spa on Trip.com!We are thrilled and really glad to hear that you had a great time here at our resort and you really enjoyed our different facilities.Rest assure, your feedback will be passed along to all the team and we will remain the high standard of service in the hope that we will have a chance to welcome you back at Hilton Hua Hin Resort & Spa as our valued guest in the near future.We all looking forward to your next visit.Sincerely,The Management and teamHilton Hua Hin Resort & Spa
Cora
Twin Classic Ocean View
Stayed in Dec 2023
Couples
15 review
4.7/5
Amazing
Posted on Dec 22, 2023
Good location. Easy access to many places such as night markets and coffee shops. Walk to beach, wonderful!
Response from Property: Dear Cora,Greetings from Hilton Hua Hin Resort & Spa!It was a great pleasure to read your kind comments and I would like to sincerely thank you for taking the time to let us know your feedback regarding your recent stay with us. I am very thrilled to hear that you had a great time here at our resort and enjoyed our different facilities. Please rest assure, I will share your kind comments with my team to serve as an inspiration for all of us to continue serving our guests in a perfect way as we possibly can. Both team and I hope that you will have the opportunity to come back and stay with us again in the very near future.Wishing you a pleasant day!Sincerely,Philippos Arghirides General ManagerHilton Hua Hin Resort & Spa
PO HSIANG
King Classic Ocean View
Stayed in Dec 2023
Couples
1 review
5.0/5
Outstanding
Posted on Dec 8, 2023
It’s very good location that have many stores and not too far from bar , can walk to night market in ten minutes The room is big and bed is soft , the sea view is amazing when the sun rise , the pool is good for family which have kids , Rooftop bar is good mood and the meals in white restaurant is really delicious.. the morning buffet is worth to book it , have so many food options! I have very amazing stay experience here and hope can stay again soon
6/11
Response from Property: Dear PO HSIANG,Thank you so much for your review & 5 star rating for Hilton Hua Hin Resort & Spa. We truly appreciate for your feedback and glad to hear that you had a great time here at our resort. Rest assure, your feedback will be passed along to all the team and we will remain the high standard of service in the hope that we will have a chance to welcome you in the near future.Warmest regards,The management and team.Hilton Hua Hin Resort & Spa
Tirthankar
King Classic Ocean View
Stayed in Dec 2023
Family
5 review
3.5/5
Posted on Dec 28, 2023
The hotel is good but is old now, needs modernization. Rooms are nice with sea view.
Response from Property: Dear Tirthankar,Thank you very much for taking the time to provide us your feedback and it is very important for us to know your opinion as it is our aim to exceed and go beyond each guest’s expectations. We are sorry to read that your experience at our hotel did not fully meet your expectations. Kindly be informed that the hotel has an extensive renovation and upgrading plan in place aiming to improve all the facilities in the coming years. These improvements are designed to enhance the overall ambiance and coziness of both our rooms and its amenities. Regardless, We appreciate your comments as it is only through caring guests such as yourself and through your feedback that we are able to continually monitor and improve both the quality of our products and standards of services provided. With this in mind we once again thank you for your feedback and we most certainly do look forward to welcoming you back to our hotel as our valued guest in the future. Sincerely, The Management and team Hilton Hua Hin Resort & Spa
SOMMANA
Twin JR. Suite Ocean View
Stayed in Dec 2023
Family
9 review
4.2/5
Very Good
Posted on Dec 4, 2023
Executive lounge was not Good.. Should have morechoices for.snacks.
Response from Property: Dear Sommana,Greetings from Hilton Hua Hin Resort and Spa! Thank you for choosing us on your recent visit to Hua Hin. Please accept my sincere appreciation for taking your valuable time to share with us the experience of your stay as a valued guest. We strive to meet our guest’s satisfaction, and as such your feedback is very helpful and valuable since this will give us as the guidance to continue improving our services and our guest satisfaction. At the same time take note of your comments concerning the food in Executive Lounge. While the Executive Lounge menu on rotation basis, I have asked our Executive Chef to review the current offerings and for him to see where and how we can best find immediate improvement in relation to your comments. With this in mind we once again thank you for your feedback and we most certainly hope that you will give us chance to welcome you again when your travels bring you back to Hua Hin-Cha Am areas.Sincerely,Philippos ArghiridesGeneral ManagerHilton Hua Hin Resort & Spa
Mya Thet
King Classic Ocean View
Stayed in Oct 2023
Couples
4 review
3.5/5
Posted on Oct 16, 2023
Toothbrush not supported. Toilet didn’t have water to use.For the luxury hotel should support one time use.Overall good service and good location. Staff are friendly and helpful.
Matt79
King Classic Ocean View
Stayed in Oct 2023
Solo travellers
1 review
4.5/5
Great
Posted on Oct 4, 2023
Nice location, great services, fantastic view from the balcony! Unfortunate point is the facilities are too old, although it does NOT mean dirty. Good cleanliness level.
Response from Property: Dear Matt79, It was a great pleasure to read your kind comments and I would like to sincerely thank you for taking the time to let us know your feedback regarding your recent stay with us. I am very thrilled to hear that you had a great time here at our resort and enjoyed our different facilities. At the same time, I do take note of your comment in regards to old facilities and please allow me to share with you that the hotel has an extensive renovation and upgrading plan in place aiming to improve all the facilities soon in the coming years. Therefore, I am seeking your kind understanding as we continuously strive to improve our facilities, and this will also include room amenities and accessories. With this in mind, once again thank you for being our guest. I truly appreciate for the feedback and I hope that you will have a chance to come back and stay with us again in not too far future. Sincerely, Philippos Arghirides General Manager Hilton Hua Hin Resort & Spa
Guest User
King Classic Ocean View
Stayed in Sep 2023
Couples
18 review
3.5/5
Posted on Sep 30, 2023
Great location. Lovely beach. Nice entrance but the room looks “tired”. Towels were old and rough. Seriously, need a revamp on the rooms!
Response from Property: Dear Valued guest,It was a great pleasure to read your kind comments and I would like to sincerely thank you for taking the time to let us know your feedback regarding your recent stay with us. I am very thrilled to hear that you had a great time here at our resort and enjoyed our different facilities. At the same time, I do take note of your comment in regards to tired room and please allow me to share with you that the hotel has an extensive renovation and upgrading plan in place aiming to improve all the facilities soon in the coming years. Therefore, I am seeking your kind understanding as we continuously strive to improve our facilities, and this will also include room amenities and accessories. With this in mind, once again thank you for being our guest. I truly appreciate for the feedback and I hope that you will have a chance to come back and stay with us again in not too far future.Sincerely,Philippos Arghirides General ManagerHilton Hua Hin Resort & Spa
Guest User
King Classic Ocean View
Stayed in Mar 2024
Couples
3 review
5.0/5
Outstanding
Posted on Mar 22, 2024
We like the hotel as it is spacious and has a resort feel. Good access to the beach. Near the night market for local shopping.
Response from Property: Dear Valued guest,Thank you for choosing Hilton for your recent visit to Hua Hin and once again, thank you for taking the time to let us know your feedback regarding your recent stay with us as a valued guest. We are thrilled to hear that you had a great time here at our resort and enjoyed our different facilities. Rest assured, we will happily share your feedback with the team. We truly appreciate your feedback and we do hope that you will give us a chance to welcome you again when your travels bring you back to Hua Hin areas. Wishing you a pleasant day! Sincerely,The Management and teamHilton Hua Hin Resort & Spa
Anonymous User
King Classic Ocean View
Stayed in Nov 2023
Solo travellers
12 review
5.0/5
Outstanding
Posted on Nov 10, 2023
Such a good hotel having good service and atmosphere. Worth it!
Response from Property: Dear Valued guest,Thank you for being our guest and cherishing our resort with our courteous and helpful service. I am feeling great to hear that you had an enjoyable time here at our resort. I assure you, your feedback will be passed along to the team and we will remain the high standard of service in the hope that we will have a chance to welcome you again in the near future. Wishing you a pleasant day!Philippos ArghiridesGeneral ManagerHilton Hua Hin Resort & Spa
Guest User
Twin JR. Suite Ocean View
Stayed in Feb 2024
Friends
1 review
3.7/5
Posted on Feb 17, 2024
service was not so good, asked for Mosquito spray out side for evening dinner( many insects ) and never got it, got bit several times in less then 20 minutes Roof top bar ordered some drinks , took 45 minutes to get it and the Irish coffee was cold when finally receiving it. rooms need a make over desperately; wood floors are heavily scratched, towel rack in bathroom almost falling of the wall, sink was all messed up , faucets like from the 70"s, bath tub same way and yellowed. The whole room needs upgrade and paint , lots of peeled paint. Breakfast was nice, good selection and staff was great, doorman and bell service and reception staff were all fantastic.
Response from Property: Dear Valued guest,Thank you so much for taking your time to let us know your feedback regarding your recent stay with us and we sorry that your experience this time was not up to your expectation. Please rest assure, your feedback has been shared to the relevant managers teams. We appreciate your comments as it is only through caring guests such as yourself and through your feedback that we are able to continually monitor and improve both the quality of our products and standards of services provided. With this in mind we once again thank you for your feedback and we most certainly hope that your experience will not deter you from visiting us again in the future when we look forward to welcoming you back to our hotel as our valued guest in the future.Kind regards,The Management and teamHilton Hua Hin Resort & Spa
Kevin HZ
King Classic Ocean View
Stayed in Feb 2024
Family
7 review
5.0/5
Outstanding
Posted on Feb 16, 2024
This is by far our favorite hotel in Hua Hin that we’ve stayed at. The location is perfect and the friendly hospitality from the staff is truly 5-stars. All of the rooms have beautiful sea views and are spacious. We enjoy food and drinks next to the sea every day. Our children loved the pools and kids club. The staff at the kids club were helpful throughout our visit. We will definitely be coming back next year:)
Response from Property: Dear Kevin HZ,Thank you so much for taking the time to write us review and giving us 5 star rating for Hilton Hua Hin Resort & Spa. We truly appreciate for your feedback and glad to hear that you had a great time here at our resort. Rest assure, your feedback will be passed along to all the team and we will remain the high standard of service in the hope that we will have a chance to welcome you in the near future.Warmest regards,The management and team.Hilton Hua Hin Resort & Spa