We had a great time during our weekend here! We were given a lake view room, the room was clean and up to date. Staff was always present and ready to assist with whatever. And not once did I have to interrupt a staff member from their cell phone conversation or social media browsing... because they weren't constantly on their phones. And not once did I have to ask a staff member to repeat what they said because I couldn't understand them the first time. Breakfast was ok, standard continental fare, but the two mornings we were there, the hot food served was different each day, not the same as the day before. This was our 2nd stay here, and will definitely be at the top of our list for future visits to the finger lakes region.