Lake Songhua Seibu Prince Hotel

Lake Songhua Seibu Prince Hotel Reviews

Lake Songhua Seibu Prince Hotel

No. 888 Qingshan Main Street, Jilin, ChinaView Hotel Details
Lake Songhua Seibu Prince Hotel
Lake Songhua Seibu Prince HotelLake Songhua Seibu Prince HotelLake Songhua Seibu Prince Hotel
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1 night

Lake Songhua Seibu Prince Hotel Guest Reviews

4.7/5
Amazing
1490 review
Verified reviews
Location4.8
Amenities4.7
Service4.7
Cleanliness4.7
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All Reviews(1490)
Positive reviews(1455)
Reviews with photos/video(577)
Classy environment(203)
Loved the view(173)
Friendly front desk staff(137)
Perfect for kids(136)
Many amenities(54)
Tasty restaurant(39)
Well designed(29)
Has facilities for children(12)
Negative reviews(35)
PCH
Superior Room - Mountain-View (Double Bed)
Stayed in Jan 2024
Friends
10 review
4.0/5
Very Good
Posted on Feb 1, 2024
The location is great like a city centre but the facilities is not enough in the room. However, the spa here is various
Response from Property: Thank you for choosing Seibu Prince Hotel,We are pleased to be honored to serve you,hope that our sincere service will bring you a more comfortable experience. The hote staff sincerely looks forward to your visit again!
Guest User
Garden-view Deluxe Double Room
Stayed in Dec 2023
Family
4 review
4.0/5
Very Good
Posted on Dec 22, 2023
- Expensive - Convenient to ski in and ski out - Front desk did not explain all the benefits entitled by occupants, eg free coins for kid arcade, free warm bags, discount for spa, etc. - Food is too salty even for spaghetti, not only traditional Northeast Chinese food - Good ski resort but nothing else to tour around nearby
Response from Property: Dear guests, thank you for your comment of the hotel! We are sorry for your experience during your stay at the hotel. We have notified the relevant departments to remedy the problems you put forward (facilities and equipment, swimming pools, swimming pools). Your valuable feedback is very important to us, and we will share your comments with the relevant departments to improve the quality of our services. If you come here next time, I hope to book our hotel again and give us a chance to apologize. Looking forward to coming back again!
Richard
Superior Room - Mountain-View (2 Beds)
Stayed in Jan 2022
Family
1 review
5.0/5
Outstanding
Posted on Jan 4, 2022
Songhua Lake as a whole is a great ski resort. However I wish there would have been more services and support for non English speakers. Our kids didn’t want to take lessons or stay at the kids club because there weren’t any staff that can speak English. The Prince Hotel is a wonderful hotel though. Conveniently located. The ski in/out convenience was definitely a key benefit. The only drawback was the crowd during peak holidays. We will definitely come back but will avoid the Chinese holidays if we can.
Response from Property: First of all, thank you very much for your comments. We will adopt your suggestions and provide more staff who can speak English. Welcome to our hotel ,see you next time !
Guest User
Superior Room - Mountain-View (Double Bed)
Stayed in Jan 2022
Friends
1 review
5.0/5
Outstanding
Posted on Jan 5, 2022
Had a great time here, the facilities were all very nice, rooms were clean and roomy. Skiing gear is also quite good compared to some other resorts around China. Staff were very friendly, especially 李影 who helped ensure we had a pleasant stay.
Response from Property: Thank you very much for your comments,Welcome to our hotel ,see you next time !
alberto
Superior Room - Garden-View (Double bed)
Stayed in Oct 2021
Business travellers
11 review
3.7/5
Posted on Dec 30, 2021
hotel direclty on the ski slope a little poor the breckfast and dininig
Response from Property: Thanks for your comments. We will try our best to improve the quality of catering and service。Looking forward to seeing you again。
Nilo Jr
Superior Room - Garden-View (2 beds)
Stayed in Jun 2021
Family
1 review
5.0/5
Outstanding
Posted on Jun 8, 2021
This hotel is the Best one in Jilin Province. We really had a great stay. I recommend this hotel to everyone who’s wants adventure and fun with friends and family
Response from Property: Thank you for your evaluation and wish you a happy life
Guest User
Superior Room - Garden-View (Double bed)
Stayed in Sep 2022
Business travellers
1 review
5.0/5
Outstanding
Posted on Sep 7, 2022
Goodgood
Guest User
Superior Room - Garden-View (Double bed)
Stayed in Jun 2024
Family
6 review
5.0/5
Outstanding
Posted on Jun 2, 2024
The front desk staff is very nice and eager to help solve the problem. Thank you again❤️❤️❤️The weather was bad this time, which is a bit regrettable!
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6/12
Guest User
Superior Room - Garden-View (2 beds)
Stayed in Jun 2024
Family
3 review
5.0/5
Outstanding
Posted on Jun 2, 2024
The room was very good and the hotel service was very good. Especially Mr. Jiang Hongyan at the front desk, who called in advance to inquire about my preferences and helped with late check-out. Thank you very much! It was a pleasant family trip and I look forward to coming again next time!
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Response from Property: Thank you for your choice and trust. I send you my best wishes and wish you happiness and health.
Guest User
Superior Room - Garden-View (2 beds)
Stayed in May 2024
Family
8 review
5.0/5
Outstanding
Posted on May 26, 2024
High-end a**osphere, unique, comfortable, warm and romantic hotel. We spent a wonderful and unforgettable wedding anniversary with our grandson. We contacted the hotel's beautiful lady Wang He and told her that we could upgrade the room with our child. She found Wang He, and then she found the first mate Guo Lixin to help us solve it. She also enthusiastically and proactively introduced the hotel's services, which were so thoughtful. Excluding the free items such as the mountain cableway, free breakfast, and children's playground, it was really a good deal and worth recommending! Thanks again to the beautiful lady Wang He, and thank every employee of the hotel for their smiling service and let us spend a pleasant weekend.
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6/8
Response from Property: Thank you for your affirmation of the overall service of Songhua Lake Seibu Prince Hotel. Your recognition is the greatest encouragement to us. We will continue to work hard and look forward to your next visit. I wish you and your family a happy life!
Guest User
Superior Room - Garden-View (2 beds)
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on May 19, 2024
The room facilities are great, which not only ensures user experience, but also has environmental awareness, and reflects careful details everywhere. Miss Wang He at the front desk is super patient. She contacted in advance to remind us to wear more clothes to keep warm. The first mate Guo Lixin is even more considerate and made special arrangements for children to improve the comfort of the accommodation experience. The hotel has prepared special washing utensils for children, and the skin care kit is safe and reliable. In summer, the trees and vegetation on the mountain are all green. I took the cable car and breathed in the negative oxygen in the forest all the way, and I felt relaxed. I will come again after summer. I want to experience camping and watching the stars. When you come to Vanke Songhua Lake, you must stay at Seibu Prince. The price-performance ratio is first-class and the experience is first-class!
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Response from Property: Thank you for your choice and trust. I send you my best wishes and wish you happiness and health.
Guest User
Superior Room - Garden-View (2 beds)
Stayed in May 2024
Family
8 review
5.0/5
Outstanding
Posted on May 5, 2024
It was a very satisfying trip. The hotel has all the necessary facilities. The breakfast was delicious and the service was very good. It would be better if there were more entertainment around or more activities in the hotel.
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Response from Property: "Making guests smile when they are away from home" is our service tenet. Providing the best quality service and diversified vacation plans is our commi**ent.
Guest User
Superior Room - Mountain-View (Double Bed)
Stayed in May 2024
Friends
1 review
5.0/5
Outstanding
Posted on May 5, 2024
Facilities: The supporting facilities are quite comprehensive, but the TV in the room cannot be projected Hygiene: Very clean, the auntie cleans in a timely manner Environment: In the mountains, the air is very fresh Service: Manager Guo called and visited the hotel one day in advance to check the arrival time and hotel requirements, which was very detailed. The next day, the beautiful lady Xiaoshi helped me check in quickly. I was able to check in so smoothly during the May Day holiday. I can imagine that the hotel management team is really good👍👍This time I hurriedly came from Changchun, and it can be regarded as helping friends explore the way. I will definitely bring my friends here in a while. It is really comfortable to camp in tents outdoors🏕 2 adults and 1 child (children under 1.2 meters in height) Cable car sightseeing: Cable car sightseeing is also good, and there is snow on the top of the mountain
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Response from Property: Thank you for your affirmation of the overall service of Songhua Lake Seibu Prince Hotel. Your recognition is the greatest encouragement to us. We will continue to work hard and look forward to your next visit. I wish you and your family a happy life!
Guest User
Deluxe Room - Mountain-View (2 Beds)
Stayed in Apr 2024
Family
2 review
5.0/5
Outstanding
Posted on May 2, 2024
It can be said that you must stay in this hotel when you come to Vanke Songhua Lake, otherwise there will be no good experience. The hotel is good
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Response from Property: Green mountains and gurgling water, the years are long and slow. The bright moon makes my heart full of thoughts, and the night is full of longing. Holding hands silently, the true love is shining. Xiao V and you will always be together.
Anonymous User
Superior Room - Garden-View (Double bed)
Stayed in Mar 2024
Solo travellers
24 review
5.0/5
Outstanding
Posted on Mar 12, 2024
This should be the brand of Japan Prince Hotel. The location is very good for a ski hotel. It has its own ski service center, and everything can be done in one stop at the hotel. Just a few steps away is the cable car, which is also convenient for getting on the snow. The service is especially good, which is obviously different from other hotels. Wang Xiaoying and Teng Le were able to help me solve all my accommodation problems very well. Moreover, on the day of check-in, there was a traffic accident on the road and the road was closed. Wang Xiaoying called me in advance to inform me to pay attention to avoid it and avoid me running on the road in vain. The Prince Hotel has its own underground garage, which is the only one nearby. Parking is free and easy to get in and out. In winter, the basement is best. If you come to Songhua Lake for skiing, we recommend Prince Hotel.
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