Speke Hotel 1996 Ltd

Speke Hotel 1996 Ltd Reviews

Speke Hotel 1996 Ltd

Nile Avenue Kimathi Ave, Kampala, UgandaView Hotel Details
Speke Hotel 1996 Ltd
Speke Hotel 1996 LtdSpeke Hotel 1996 LtdSpeke Hotel 1996 Ltd
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Speke Hotel 1996 Ltd Guest Reviews

3.6/5
41 review
Verified reviews
Location3.6
Amenities3.6
Service3.6
Cleanliness3.6
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All Reviews(41)
Positive reviews(37)
Reviews with photos/video(2)
Negative reviews(4)
Gaudirenanda
Standard One-Bedroom Apartment
Stayed in Apr 2022
Solo travellers
87 review
3.0/5
Posted on Jun 22, 2022
The apartment room does look like an apartment room but the access from the main lobby was very bad
Guest User
Standard Single Room
Stayed in Jun 2022
Business travellers
21 review
4.0/5
Very Good
Posted on Aug 31, 2022
Old colonel style hotel with balcony
Fortunate Chirengende
Stayed in Oct 2021
Family
1 review
5.0/5
Outstanding
Posted on Nov 1, 2021
Everything about it is good.
Guest User
Stayed in Mar 2024
Other
0 review
5.0/5
Outstanding
Posted on Mar 17, 2024
As I see the are very good and the nice places I wish I would come back again because the place I like it how people are treating me and others and they are so nice as I see i would like to be the members of that place I know how to welcome people in a good
Maria
Stayed in Feb 2024
Other
3.0/5
Posted on Feb 17, 2024
On the whole very pleasant. Polite and helpful staff. Except that the girl at reception always tries to give us a room that is cheaper than the one we have booked and paid for. This has happened twice in a row. On thé plus side the manager has contacted us when we had left a bag by mistake and we got it back.
Anthony
Stayed in Jan 2024
Other
1.0/5
Posted on Jan 26, 2024
Initially I booked an apartment-it is not clear from the site that you have to walk across a muddy car park to get there. The apartments are really poor quality. So I upgrade my 2 day stay to a room, which was nicer but still not in the main hotel. I paid USD 15 for this but when I came to check out I had to pay another USD 15. There was no hot water in the room and the shower attachment leaked terribly. I was offered a room change because of the water but a friend who was staying there said he too had no hot water so there seemed little point. The reception staff are uninterested generally. The breakfast is poor.
Mustafa
Stayed in Jan 2024
Business travellers
3.0/5
Posted on Jan 7, 2024
It was ok... bed not comfy as expected hotwater was scarce and no water to wash on the commode
Guest User
Stayed in Nov 2023
Other
0 review
3.0/5
Posted on Nov 2, 2023
Speke hotel location is good but, this is an old hotel required renovations, building is very old, breakfast is reasonable with fruits, sausages, eggs of your choice, juices, coffee and tea. Indoor food is not good. They have open air sitting arrangements for lunch and dinner. Room service is average, no toiletries given in the wash room, always ask to provide soap and shampoo.
Guest User
Stayed in Sep 2023
Other
0 review
4.0/5
Very Good
Posted on Sep 20, 2023
I would like to give average for the quality of bedsheet quality and towel. but i changed my mind for the staff professional service, shower quality and location. Breakfast amazing and room quality could be better with clean floors. Overall Good experience.
Guest User
Stayed in Jan 2023
Business travellers
0 review
2.0/5
Posted on Jan 31, 2023
They charged more than agreed as we paid in Ugandan Schillings and they made the change rate from Dollars 200 UGX more per Dollar. They said it is "their change rate" as if the Currency exchange rate is something to be chosen. The apartment was clean but quite low level and you have to cross a washing bay that does not belong to the hotel to reach it. No too glamorous and noisy. The breakfast poor.
Response from Property: Dear Guest Thank you for your review on TripAdvisor. It is disheartening to know that we did not meet your expectations in regard of facilities and amenities. We apologies for the inconvenience. On your next visit we will make sure allocate your accommodation in our Deluxe Rooms at Main Building. Currency Exchange rate is fluctuating every day but we have to keep standard, not always more even some time its less.. however, I have shared your feedback with my entire team at the hotel. Your comments are taken into serious notes. We wish to assure you that your stay was not up to the quality experience that our hotel endeavors to deliver. We look forward for you to give us a second chance and experience the difference in facilities and services in near future. Best Regards
Verified traveler
Stayed in Dec 2023
Other
5.0/5
Outstanding
Posted on Dec 23, 2023
Peaceful, fast wifi, accessible to everything, good people
Guest User
Stayed in Jun 2023
Family
0 review
1.0/5
Posted on Jun 12, 2023
We came with high hopes after looking at photos. But it was a nightmare from the start. We had booked our room 2 months ahead. At the reception desk we were told no room had been booked, after lot of talks to different people came to know the manager had paperwork but forgot log into the system. We allocated our rooms to find out sink water would not drain, no flow in the shower, cold water in the shower in second room. Dead insects in the bed. Smell in the room was horrible. Over all it’s a rundown hotel, poorly maintained. I was totally disappointed with the place.
Andy
Stayed in May 2023
Other
4.0/5
Very Good
Posted on May 13, 2023
A good central location, apartments/suites are subject to external noises (2 night of loud music!) but otherwise well appointed. Staff are great, meals were lovely.
jonathan
Stayed in Apr 2023
Other
5.0/5
Outstanding
Posted on Apr 20, 2023
Great place for the price , the staff was amazing. In one of the best parts of town as far as location . I would recommend this hotel if you come to Kampala.
Kellie
Stayed in Apr 2023
Business travellers
5.0/5
Outstanding
Posted on Apr 3, 2023
I booked a standard apartment for 4 nights, which was bigger than expected but pleasant. It is not in the hotel, but out the bar area and across a parking bay. Not a problem for me, and the autonomy of an apartment makes it worthwhile. The staff was friendly and helpful, the Indian food in the Khyber Pass was probably the best I've had. The kitchen in the apartment was stocked with plates and cookware, stove and fridge worked as well. I would definitely stay at the Speke again and I highly recommend it.