Cinnamon Citadel Kandy
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1 room, 2 adults, 0 children
All properties in Kandy
Cinnamon Citadel Kandy
No.3 of Scenic Hotels in Kandy
8J4F+JFJ, Srimath Kudarathwatta Mawatha, Wattarantenna, Kandy, Central Province 20000, Sri Lanka
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Highlights
Superb views
Delicious breakfast
Free parking
Lots to doAmenities
Hiking
Fitness Room
Public parkingFree
Airport pick-up
24-Hour Front Desk
Luggage Storage
Bar
Table Tennis Room
All amenities
Property Description
Located in Kandy, Cinnamon Citadel Kandy is within a 5-minute drive of Asgiri Maha Viharaya and Commonwealth War Cemetery. This hotel is 2 mi (3.2 km) from Bahirawakanda Vihara Buddha and 2.2 mi (3.5 km) from Kandy Clock Tower.
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8.8/10
Excellent hotel for families with an amazing view and swimming pool
All 51 reviews
Surroundings
Airport: Katugastota Airport
(4.4km)
Train: Mahaiyawa Railway Station
(3.4km)
Train: Kandy railway station
(4.2km)
Landmarks: Ceylon Footprints
(<100m)
Landmarks: Serenity Valley - Tourist Bungalow
(200m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
6
Superior King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Electric Fan
Check Availability
12
Superior Twin Room
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Electric Fan
Check Availability
6
Superior Twin Garden View
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Electric Fan
Check Availability
6
Deluxe King River View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Minibar
Check Availability
8
Superior King Garden View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Electric Fan
Check Availability
4
Deluxe Twin River View
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Minibar
Check Availability
5
Superior Twin River View
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Electric Fan
Check Availability
9
Superior King River View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Electric Fan
Check Availability
Hide Room Types
Guest Reviews
8.8/10
Very Good
51 reviews
Verified Reviews- Cleanliness8.9
- Amenities8.7
- Location8.9
- Service8.8
Average for similar properties in Kandy
AI Summary
The hotel provides spacious, clean rooms with river views, and friendly, attentive staff. It also offers excellent facilities and a tranquil location away from the city noise.
Yazeed Sartawi
August 21, 2025
Excellent hotel for families with an amazing view and swimming pool
MONNISH KUMAAR
April 19, 2025
Lake view. Good ambience. Dinner buffet can be better. Children meals available
Guest User
March 23, 2025
Nice hotel with a great view over the river. Some of the furniture in the rooms are a bit dated and could do with some DIY. The room lighting could be improved and the odour inside the washroom should be better managed.
Beds were comfy, rooms were very spacious and the facilities in the hotel were good. Food was tasty and had a wide variety.
Guest User
June 12, 2025
Nothing to complain. All good. We enjoyed very well.
Melani
April 28, 2024
We loved our stay at the cinnamon citadel. The hotel and the amazing pool were perfect for relax time after sightseeing the area. The view was amazing and calm. The service was impeccable, we enjoyed dinner and music every evening and finally stayed longer than planned.
Guest User
April 26, 2025
excellent experience
Lenka 林菲
April 16, 2024
We had a nice stay. The facilities are not new but very clean and well maintained. It's a bit far out, so you'll need to take a ride anywhere.
Anonymous User
June 23, 2023
Pros:
-Great location, beautiful view of the river
-Wonderful dinner buffet
Cons:
-Check in took close to an hour as they couldn’t find my booking. Had to reach out to trip.com for help. That said trip customer service is excellent
-Rooms are quite old and had a musky smell
Services & Amenities
Most Popular Amenities
Hiking
Off-site
Fitness Room
Public parking
Free
Airport pick-up
Additional charge
24-Hour Front Desk
Luggage Storage
Bar
Table Tennis Room
Chess/Cards Room
3 Restaurants
Airport drop-off
Additional charge
Taxi booking service
Currency Exchange
Meeting Room
Additional charge
Multi-Function Room
Children's Pool
Children's Playground
Babysitting Services
Additional charge
Wake-Up Call
Wi-Fi in Public Areas
Free
Bar
3 Restaurants
Meeting Room
3 Restaurants
Panoroma- Main Restaurant
Style: Buffet
Cafe C
Style: A la carte
Lounge Bar
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public parking
Free
Transportation
Airport pick-up
Additional charge
Airport drop-off
Additional charge
Taxi booking service
Front Desk Services
24-Hour Front Desk
Lockers Available
Concierge Service
Front Desk Safe
Luggage Storage
Wake-Up Call
Currency Exchange
Tour/Ticket Service
Languages Spoken
English
Food & Drink
Snack Bar
Bar
Room Service
Health & Wellness
Table Tennis Room
Fitness Room
Hiking
Off-site
Activities
Chess/Cards Room
Public Areas
Picnic Area
Garden
Smoking Area
Elevator
Cleaning Services
Dry Cleaning
Additional charge
Ironing Service
Additional charge
Clothes Dryer
Laundry Service (On-Site)
Additional charge
Clothes Steamer
Facilities for Children
Children's Playground
Babysitting Services
Additional charge
Children's Meals Available
Children's Pool
Business Services
Postal Service
Multi-Function Room
Meeting Room
Additional charge
Accessibility
Accessible Rooms Available
Safety & Security
Security Alarm
Smoke Detector
CCTV In Public Areas
First Aid Services
First-Aid Kit
Fire Extinguisher
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: after 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 5 years old and under | US$ 10.00 (approx. PHP 571.61) per person per night Extra cot: Free |
Children 6–11 years old | US$ 10.00 (approx. PHP 571.61) per person per night |
Children 12–17 years old | Contact property |
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Buffet:US$ 15.00 (approx. PHP 857.41) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service animals
Service animals are not allowed
Age Requirements
There is no age limit for checked in guests.
Paying at the hotel
Property Description
- Opened: 1983
- Renovated: 2012
- Number of Rooms: 115
Phone:+94-81-2234365-6
Email:info@cinnamonhotels.com
Located in Kandy, Cinnamon Citadel Kandy is within a 5-minute drive of Asgiri Maha Viharaya and Commonwealth War Cemetery. This hotel is 2 mi (3.2 km) from Bahirawakanda Vihara Buddha and 2.2 mi (3.5 km) from Kandy Clock Tower.
Be sure to enjoy recreational amenities, including an outdoor pool, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite at Vel Eliya, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available on request), and free valet parking is available onsite.
Make yourself at home in one of the 119 air-conditioned rooms featuring minibars. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers.
Be sure to enjoy recreational amenities, including an outdoor pool, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite at Vel Eliya, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available on request), and free valet parking is available onsite.
Make yourself at home in one of the 119 air-conditioned rooms featuring minibars. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers.
Frequently Asked Questions
What is the cancellation policy at Cinnamon Citadel Kandy?
Typically, cancellations of Cinnamon Citadel Kandy can receive total refund for certain days before arrival. The conditions will vary depending on the type of room and booking conditions. Check out the cancellation policy for more info.What is the cancellation policy at Cinnamon Citadel Kandy?
How much does it cost to stay at Cinnamon Citadel Kandy?
Prices at Cinnamon Citadel Kandy vary depending on dates, hotel policy, and room type. Please enter your dates to see current rates.How much does it cost to stay at Cinnamon Citadel Kandy?
Are there airport shuttle services at Cinnamon Citadel Kandy?
Yes, Cinnamon Citadel Kandy provides airport shuttle services. Please contact Cinnamon Citadel Kandy in advance to arrange this service.Are there airport shuttle services at Cinnamon Citadel Kandy?
What landmarks are close to Cinnamon Citadel Kandy?
Cinnamon Citadel Kandy is located in Kandy, close to landmarks such as Ceylon Footprints, which is <100m from your search (straight-line distance).What landmarks are close to Cinnamon Citadel Kandy?
What time are check-in & check-out at Cinnamon Citadel Kandy?
Cinnamon Citadel Kandy check-in begins at 14:00. Check-out time is 12:00.What time are check-in & check-out at Cinnamon Citadel Kandy?
Are pets allowed at Cinnamon Citadel Kandy?
No, pets are not permitted at Cinnamon Citadel Kandy.Are pets allowed at Cinnamon Citadel Kandy?
About This Property
| Nearest Airport | Katugastota Airport |
|---|---|
| Distance to Airport | 4.38KM |
| Distance to Train Station | 3.37KM |
| Average Price From | PHP8565 |
| Hotel Star Rating | 4 |