Guest User
January 31, 2023
Unlike other travellers, we did not have the idyllic experience at this lodge, despite our expectations and excitement. On the contrary, we were rudely awakened when we arrived at our cabin, dark, skew and in our opinion unsafe, desperate maintenance needed etc. Further to this disappointment, they did not honour the original booking condition of "paying the lodge directly", they debited my credit card without permission, which is unethical, dishonest and fraud. On top of this, they claim we were "no shows" despite the fact that we were at the lodge and spoke to the manager Masoud. This experience, unfortunately, soured our holiday which should have been "a once in a life time". I wish I could have said we would recommend this establishment, based on our experience but I can't.