To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.9
Amenities4.0
Service4.0
Cleanliness4.0
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All Reviews(31)
Positive reviews(28)
Reviews with photos/video(3)
Awesome rooms(6)
Negative reviews(3)
Anonymous User
Japanese Style Room 12 Tatami
Stayed in Feb 2024
Family
11 review
5.0/5
Outstanding
Posted on May 8, 2024
Excellent
Shanghaihanlv
Japanese Style Room 12 Tatami
Stayed in Sep 2023
Family
109 review
5.0/5
Outstanding
Posted on Oct 3, 2023
The hotel is a famous historical building 🏘️Sansuien Ryokan~ It is the longhouse of the Yamauchi family of the Tosa domain! Now the old building is still intact for tourists to visit! The hotel service is really considerate. The service staff will greet you as soon as you get off the bus. They are also very patient and meticulous when receiving tourists! Informed about the hotel's various service facilities, we stayed in a Japanese-style tatami room, which was hygienic and clean. After dinner, we took a hot spring ♨️ to relieve the fatigue of a day of traveling!
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6/12
Guest User
Japanese Style Room-Non-Smoking
Stayed in Aug 2023
Family
1 review
4.5/5
Great
Posted on Aug 29, 2023
I am very satisfied with the service that exceeds the price.
I came on a trip to Kochi at the request of my 82-year-old mother. My mother, who is a plant lover, had said she didn't want to travel, but when she found out there was a Makino Botanical Garden in Kochi, she said she would put up with flying, which she hates, so we looked for a place to stay and decided on this one.
I couldn't find this site at a nearby travel agency or on other sites, but by chance Trip.com was open, so I applied.
I was in a wheelchair, but all the staff were kind and I was grateful.
For dinner, I was very satisfied with the plate dishes, which were all delicious and warm.
The room was very clean and my mother was very satisfied. The hot springs for women seemed to be a little hot, but the ones for men were very pleasant. Anyway, the price was reasonable and I was very satisfied. thank you very much.
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Guest User
Standard Twin Room with Bath
Stayed in Jul 2023
Couples
1 review
5.0/5
Outstanding
Posted on Jul 18, 2023
The room was clean and the hot springs were pleasant, making it a very satisfying trip!
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Guest User
Standard Twin Room with Bath
Stayed in May 2023
Family
3 review
4.2/5
Very Good
Posted on May 17, 2023
The back garden of the Japanese garden. Located in a convenient location, you can walk to Hirome Market and Kochi Castle. The former Japanese Emperor Akihito also visited this hotel in his early years, and you can also be a VIP. The room is spacious and also appreciate the large bath it offers.
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Guest User
Japanese Style Room-Non-Smoking
Stayed in May 2023
Family
1 review
4.2/5
Very Good
Posted on May 15, 2023
Overall satisfactory, the food is fresh, even though it is a historical building, the equipment is constantly updated, it is a sincere hotel, not bad!
I will recommend my friends to stay here!
The hotel is located in a nice quite neighborhood slightly away from the main road. Within a 10-15 minutes walk is the Hirome Market where you can find lots of eateries. The room we had is of a reasonable size with 2 twin beds and a small table. The bathroom is a little small. We do enjoy the onsen which is a short walk from the room. The buffet breakfast provided is quite good although the served the same food on both days when we were there.
Guest User
Stayed in Nov 2023
Other
0 review
5.0/5
Outstanding
Posted on Nov 25, 2023
We had a chance to have a special meal at Sansuien during a recent visit to Kochi. The hotel was very nice. It seems to be a popular venue for local weddings. Our tour had an arranged lunch at the hotel and it was magnificent. Many, many courses, very interesting choices, and a beautiful presentation. One of the very best culinary experiences that we had in Japan. If we ever have a chance to stay in the Kochi area, we would definitely give this place a try.
Guest User
Stayed in Apr 2023
Other
0 review
5.0/5
Outstanding
Posted on Apr 15, 2023
Our cycle group came here on our Shikoku tour. Excellent service, great location near to food market and historical buildings. Our room in the newer annex was a bit small, but facilities were very good. Buffet breakfast was also very good.