Aam Hotel Reviews
Aam Hotel
AAM HOTEL, Jalan KK 5/4, Bandar Baru, Kubang Kerian, Kota Bharu, MalaysiaView Hotel Details
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1 night
Aam Hotel Guest Reviews
3.6/5
35 review
Verified reviewsLocation3.9
Amenities3.5
Service3.5
Cleanliness3.7
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All Reviews(35)
Positive reviews(28)
Reviews with photos/video(9)
Amenities were average(5)
Negative reviews(7)
DR. HJ. MOHD. JALANI HJ. HASAN
Family Junior Suite
Stayed in May 2024
Family
2 review
Outstanding
Posted on May 26, 2024
Excellent staffs and Services provided Greatly recommended to be here again. Most Welcome staffs and Really friendly.
Response from Property: Dear Guest, Thank you so much for taking the time to share your positive feedback! We're thrilled to hear that you had an enjoyable experience during your stay. Our team strives to provide top-notch service and create memorable moments for our guests, and it's incredibly rewarding to know that we hit the mark during your visit. Your kind words mean a lot to us and serve as a great encouragement to continue delivering exceptional hospitality. We genuinely appreciate your support and hope to have the pleasure of hosting you again in the future. If there's anything else we can do to enhance your next stay, please don't hesitate to reach out. Thank you once again for choosing us and for sharing your fantastic review! Warm regards, AAM Hotel
Guest User
Queen Room
Stayed in Sep 2023
Couples
1 review
Posted on Oct 4, 2023
Waiting for refund to be credited. Owner didnt notify about the broken door n water prob prior arrival. At last, had to search for a new place to stay..which was hard in peak sesaon
Response from Property: Dear Guest, Thank you for taking the time to share your feedback about your recent stay with us. We genuinely appreciate your insights as they help us identify areas where we can improve and enhance the experience for our guests. We regret to hear that your experience didn't meet your expectations entirely. Please accept our sincerest apologies for any inconvenience or shortcomings you encountered during your stay. Your comments have been duly noted, and we will be reviewing them carefully to address the issues you've highlighted. We value your feedback immensely, and it's our constant endeavor to ensure that every guest has a positive and memorable stay with us. We hope that you'll consider giving us another opportunity in the future to demonstrate the improvements we've made based on your feedback. Once again, thank you for sharing your thoughts with us, and we hope to have the chance to welcome you back for a more improved experience. Warm regards, AAM Hotel
Guest User
Family Junior Suite
Stayed in May 2023
Family
7 review
Posted on Jul 28, 2023
this was a good hotel
back then. but my last visit was quite bad. asked for pillow many times, until we check out nobody actually came to settle the issue.
Response from Property: Dear Guest,Thank you for taking the time to share your feedback about your recent stay with us. We genuinely appreciate your insights as they help us identify areas where we can improve and enhance the experience for our guests.We regret to hear that your experience didn't meet your expectations entirely. Please accept our sincerest apologies for any inconvenience or shortcomings you encountered during your stay. Your comments have been duly noted, and we will be reviewing them carefully to address the issues you've highlighted.We value your feedback immensely, and it's our constant endeavor to ensure that every guest has a positive and memorable stay with us. We hope that you'll consider giving us another opportunity in the future to demonstrate the improvements we've made based on your feedback.Warm regards,AAM Hotel
SunflowerSY
Family Junior Suite
Stayed in Mar 2024
Booked for others
52 review
Very Good
Posted on Apr 9, 2024
Nice budget friendly hotel
Response from Property: Dear Guest, Thank you so much for taking the time to share your positive feedback! We're thrilled to hear that you had an enjoyable experience during your stay. Our team strives to provide top-notch service and create memorable moments for our guests, and it's incredibly rewarding to know that we hit the mark during your visit. Your kind words mean a lot to us and serve as a great encouragement to continue delivering exceptional hospitality. We genuinely appreciate your support and hope to have the pleasure of hosting you again in the future. If there's anything else we can do to enhance your next stay, please don't hesitate to reach out. Thank you once again for choosing us and for sharing your fantastic review! Warm regards, AAM Hotel
Guest User
Family Deluxe Room
Stayed in Dec 2022
Family
1 review
Great
Posted on Dec 18, 2022
Last year when we were here, it was very nice meals serve at the kitchen, but this time.. it was not like before, . Hopefully the operator will upgrade the service quality.
Response from Property: Dear Guest, Thank you for taking the time to share your feedback about your recent stay with us. We genuinely appreciate your insights as they help us identify areas where we can improve and enhance the experience for our guests.We regret to hear that your experience didn't meet your expectations entirely. Please accept our sincerest apologies for any inconvenience or shortcomings you encountered during your stay. Your comments have been duly noted, and we will be reviewing them carefully to address the issues you've highlighted.We value your feedback immensely, and it's our constant endeavor to ensure that every guest has a positive and memorable stay with us. We hope that you'll consider giving us another opportunity in the future to demonstrate the improvements we've made based on your feedback.Once again, thank you for sharing your thoughts with us, and we hope to have the chance to welcome you back for a more improved experience.Warm regards,AAM Hotel
TanDebra
Queen Room
Stayed in Oct 2022
Booked for others
1 review
Posted on Oct 16, 2022
The door for the shared bathroom cannot be locked and can be potentially invaded by the tenant of another room that is using the same bathroom. When we attempted to give feedback to the hotel owner, nothing was done. When the next door is rented out to other customers, we warned them about the bathroom lock. The hotel worker then abruptly force us to change room. Mind the phrase I used, "abruptly force", they didn't just "offered" us to change room, they rudely forced us to switch to a lower-priced room which we didn't agreed at last. I had been to this hotel several times and it was all good, thus it is always my first choice to stay in Kubang Kerian. But after this experience, I will never go back to this place. Ever.
Response from Property: Dear TanDebra, Thank you for taking the time to share your feedback about your recent stay with us. We genuinely appreciate your insights as they help us identify areas where we can improve and enhance the experience for our guests. We regret to hear that your experience didn't meet your expectations entirely. Please accept our sincerest apologies for any inconvenience or shortcomings you encountered during your stay. Your comments have been duly noted, and we will be reviewing them carefully to address the issues you've highlighted. We value your feedback immensely, and it's our constant endeavor to ensure that every guest has a positive and memorable stay with us. We hope that you'll consider giving us another opportunity in the future to demonstrate the improvements we've made based on your feedback. Once again, thank you for sharing your thoughts with us, and we hope to have the chance to welcome you back for a more improved experience. Warm regards, AAM Hotel
JIMMYEOH
Standard Double Room (shared bathroom)
Stayed in Oct 2021
Business travellers
95 review
Posted on Oct 6, 2021
Facilities no , just use house to be hotel, water pump slow, no shampoo, only car parking satisfy…. Bit disappointed….
Response from Property: Dear Guest, Thank you for taking the time to share your feedback about your recent stay with us. We genuinely appreciate your insights as they help us identify areas where we can improve and enhance the experience for our guests. We regret to hear that your experience didn't meet your expectations entirely. Please accept our sincerest apologies for any inconvenience or shortcomings you encountered during your stay. Your comments have been duly noted, and we will be reviewing them carefully to address the issues you've highlighted. We value your feedback immensely, and it's our constant endeavor to ensure that every guest has a positive and memorable stay with us. We hope that you'll consider giving us another opportunity in the future to demonstrate the improvements we've made based on your feedback. Once again, thank you for sharing your thoughts with us, and we hope to have the chance to welcome you back for a more improved experience. Warm regards, AAM Hotel
Aza Isabelle
Standard Double Room (shared bathroom)
Stayed in Oct 2021
Family
2 review
Posted on Oct 19, 2021
We were having issue with sharing bathroom whereby the other room client locked the bathroom from the inside.The water pump is very slow and the bathroom mirror was rusted . I booked here because I thought the room with bathroom and other amenities such as hair dryer, water heater and tv. But it’s not. Anyway the staff service was friendly, place location also good and the cleanliness also good.
Response from Property: Dear Guest, Thank you for taking the time to share your feedback about your recent stay with us. We genuinely appreciate your insights as they help us identify areas where we can improve and enhance the experience for our guests. We regret to hear that your experience didn't meet your expectations entirely. Please accept our sincerest apologies for any inconvenience or shortcomings you encountered during your stay. Your comments have been duly noted, and we will be reviewing them carefully to address the issues you've highlighted. We value your feedback immensely, and it's our constant endeavor to ensure that every guest has a positive and memorable stay with us. We hope that you'll consider giving us another opportunity in the future to demonstrate the improvements we've made based on your feedback. Once again, thank you for sharing your thoughts with us, and we hope to have the chance to welcome you back for a more improved experience. Warm regards, AAM Hotel
Guest User
Signature Room
Stayed in Nov 2021
Family
1 review
Posted on Nov 8, 2021
takde heater. takde tv. less security. bilik cantik dan selesa
Response from Property: Dear Dieha Daszieha, Thank you for taking the time to share your feedback about your recent stay with us. We genuinely appreciate your insights as they help us identify areas where we can improve and enhance the experience for our guests. We regret to hear that your experience didn't meet your expectations entirely. Please accept our sincerest apologies for any inconvenience or shortcomings you encountered during your stay. Your comments have been duly noted, and we will be reviewing them carefully to address the issues you've highlighted. We value your feedback immensely, and it's our constant endeavor to ensure that every guest has a positive and memorable stay with us. We hope that you'll consider giving us another opportunity in the future to demonstrate the improvements we've made based on your feedback. Once again, thank you for sharing your thoughts with us, and we hope to have the chance to welcome you back for a more improved experience. Warm regards, AAM Hotel
othmanaidil
Signature Room
Stayed in Dec 2021
Family
1 review
Very Good
Posted on Dec 16, 2021
Recommended....,👍👍👍👍👍👍👍👍👍👍👍
Akan mai lg akan dtg
Response from Property: Dear Guest, Thank you so much for taking the time to share your positive feedback! We're thrilled to hear that you had an enjoyable experience during your stay. Our team strives to provide top-notch service and create memorable moments for our guests, and it's incredibly rewarding to know that we hit the mark during your visit. Your kind words mean a lot to us and serve as a great encouragement to continue delivering exceptional hospitality. We genuinely appreciate your support and hope to have the pleasure of hosting you again in the future. If there's anything else we can do to enhance your next stay, please don't hesitate to reach out. Thank you once again for choosing us and for sharing your fantastic review! Warm regards, AAM Hotel
Guest User
Twin Room
Stayed in Feb 2023
Friends
2 review
Posted on Feb 27, 2023
Goodness
Response from Property: Dear Guest, Thank you so much for taking the time to share your positive feedback! We're thrilled to hear that you had an enjoyable experience during your stay. Our team strives to provide top-notch service and create memorable moments for our guests, and it's incredibly rewarding to know that we hit the mark during your visit. Your kind words mean a lot to us and serve as a great encouragement to continue delivering exceptional hospitality. We genuinely appreciate your support and hope to have the pleasure of hosting you again in the future. If there's anything else we can do to enhance your next stay, please don't hesitate to reach out. Thank you once again for choosing us and for sharing your fantastic review! Warm regards, AAM Hotel
syv854
Queen Room
Stayed in Jul 2022
Business travellers
17 review
Posted on Sep 11, 2022
not bad
Response from Property: Dear Guest, Thank you for taking the time to share your feedback about your recent stay with us. We genuinely appreciate your insights as they help us identify areas where we can improve and enhance the experience for our guests. We regret to hear that your experience didn't meet your expectations entirely. Please accept our sincerest apologies for any inconvenience or shortcomings you encountered during your stay. Your comments have been duly noted, and we will be reviewing them carefully to address the issues you've highlighted. We value your feedback immensely, and it's our constant endeavor to ensure that every guest has a positive and memorable stay with us. We hope that you'll consider giving us another opportunity in the future to demonstrate the improvements we've made based on your feedback. Once again, thank you for sharing your thoughts with us, and we hope to have the chance to welcome you back for a more improved experience. Warm regards, AAM Hotel
Anonymous User
Queen Room
Stayed in Feb 2024
Business travellers
20 review
Very Good
Posted on Feb 29, 2024
Clean and very good but have to share a toilet with two rooms.
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you so much for taking the time to share your positive feedback! We're thrilled to hear that you had an enjoyable experience during your stay. Our team strives to provide top-notch service and create memorable moments for our guests, and it's incredibly rewarding to know that we hit the mark during your visit. Your kind words mean a lot to us and serve as a great encouragement to continue delivering exceptional hospitality. We genuinely appreciate your support and hope to have the pleasure of hosting you again in the future. If there's anything else we can do to enhance your next stay, please don't hesitate to reach out. Thank you once again for choosing us and for sharing your fantastic review! Warm regards, AAM Hotel
Anonymous User
Queen Room
Stayed in Oct 2023
Solo travellers
3 review
Posted on Oct 22, 2023
the room booked was different, when I arrived at the hotel I was given another room.. there was no TV in the room. the shared bathroom was not stated. the water in the toilet was too slow like urine so long in the toilet to take a shower. the rice breakfast was not complete with tea or coffee. Staff who don't care. Fried pulse food is like sharing it with animals. I'm too arrogant in business. I don't want to be complacent, but the room is ok. But the breakfast provided is very inconsiderate of the guests.
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you for taking the time to share your feedback about your recent stay with us. We genuinely appreciate your insights as they help us identify areas where we can improve and enhance the experience for our guests. We regret to hear that your experience didn't meet your expectations entirely. Please accept our sincerest apologies for any inconvenience or shortcomings you encountered during your stay. Your comments have been duly noted, and we will be reviewing them carefully to address the issues you've highlighted. We value your feedback immensely, and it's our constant endeavor to ensure that every guest has a positive and memorable stay with us. We hope that you'll consider giving us another opportunity in the future to demonstrate the improvements we've made based on your feedback. Once again, thank you for sharing your thoughts with us, and we hope to have the chance to welcome you back for a more improved experience. Warm regards, AAM Hotel
Parno Sham
Twin Room
Stayed in Sep 2023
Other
1 review
Posted on Oct 4, 2023
No TV facility, bathroom outside the room. Actually this is a terraced house that has been turned into a hotel. But it's okay for a budget hotel.
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you for taking the time to share your feedback about your recent stay with us. We genuinely appreciate your insights as they help us identify areas where we can improve and enhance the experience for our guests. We regret to hear that your experience didn't meet your expectations entirely. Please accept our sincerest apologies for any inconvenience or shortcomings you encountered during your stay. Your comments have been duly noted, and we will be reviewing them carefully to address the issues you've highlighted. We value your feedback immensely, and it's our constant endeavor to ensure that every guest has a positive and memorable stay with us. We hope that you'll consider giving us another opportunity in the future to demonstrate the improvements we've made based on your feedback. Once again, thank you for sharing your thoughts with us, and we hope to have the chance to welcome you back for a more improved experience. Warm regards, AAM Hotel
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