a Ritz-Carlton Reserve Hotels in Krabi

Upon arrival, we were delighted to receive a complimentary upgrade to a beachfront pool villa and were already very satisfied with the room's amenities. However, about two hours after checking in, a sudden strong wind blew down some tree branches right outside our villa, landing in the garden. My original intention was just to take a photo and ask the butler to have it cleared. To my surprise, the butler immediately took the matter very seriously, promptly offering us a room change and another upgrade to an even higher-tier room. The new room was incredibly spacious, with a huge 4-meter bed. Housekeeping was super efficient; they would clean the room immediately whenever we stepped out. The attention to detail was impeccable. We stayed for two days and were absolutely delighted. We also took the hotel's complimentary trip to Hong Island, which was a wonderful experience. One evening, we also had the pleasure of meeting a guest relations manager from China, who very warmly recommended dishes from the Thai restaurant menu. The dining experience was absolutely spectacular! The stir-fried spinach with egg, raw beef curry, and pomelo salad are absolute must-order dishes! Both the service and the overall experience were flawless – truly deserving of a perfect score! We would absolutely return to Krabi just for this hotel. Upon check-out, the butler even presented us with a small gift, indicating they truly took our conversations to heart.