Four Points by Sheraton Kuala Lumpur, City Centre
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Kuala Lumpur
Four Points by Sheraton Kuala Lumpur, City Centre
2025 Asia 100 – Family Hotels
Corner of Jalan Sultan Ismail and Jalan Ampang, Kampung Baru, Kuala Lumpur, 50450, Malaysia
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We Price Match
Last booked 1 hr ago
Highlights
Varied breakfast
Ideal location
Superb views
Lots to do
Sparkling cleanShow More
Amenities
Sunbathing Area
Outdoor swimming poolFree
SaunaFree
Spa
Massage Room
Executive Lounge
Fitness RoomFree
Private parking
All Amenities
Property Description
In the heart of Kuala Lumpur, Four Points By Sheraton Kuala Lumpur, City Centre is within a 5-minute drive of Berjaya Times Square and Kuala Lumpur Tower. This 4-star hotel is 2.2 mi (3.5 km) from Suria KLCC Shopping Centre and 2.2 mi (3.5 km) from Pavilion Kuala Lumpur.Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as an outdoor pool, a waterslide, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services.Satisfy your appetite with local and international cuisine at The Mesh, one of the hotel's 2 restaurants. Quench your thirst with your favorite drink at the poolside bar. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee.Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Kuala Lumpur? This hotel has 28148 square feet (2615 square meters) of space consisting of a conference center and 27 meeting rooms. Self parking (subject to charges) is available onsite.Make yourself at home in one of the 513 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as desks and complimentary bottled water.
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9.1/10
GreatAmazing hotel..very good food. loved the facilities and stay! The beat hotel to stay with kids.
All 1,793 Reviews
Surroundings
Metro: Bukit Nanas
(240m)
Metro: Dang Wangi
(600m)
Airport: Sultan Abdul Aziz Shah Airport
(27.5km)
Airport: Kuala Lumpur International Airport
(60.8km)
Train: Dang Wangi
(1.6km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
4
Cabana, Guest Room, 2 Doubles, Pool View, Pool Access
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
4
Deluxe King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
4
Cabana, Guest Room, 1 King, Sofa Bed, Pool View, Pool Access
1 King bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
4
Deluxe Guest Room, 1 King, Twin Towers View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
4
King Studio
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
4
Family Two-Bedroom Suite With City View
Bedroom 1:1 King bed ● Bedroom 2:2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Check Availability
4
Deluxe Bay, Larger Guest Room, 1 King, Twin Towers View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
4
Executive Suite With Two Double Beds And City View
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
4
Premier Suite With Two Double Beds
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
4
Deluxe Guest Room, 2 Doubles, Twin Towers View
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
4
Executive King Suite With City View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
4
Deluxe Room With Two Double Beds
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
4
Premier King Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
6
Panorama, 2 Bedroom Suite, City View
Bedroom 1:1 King bed ● Bedroom 2:1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
Hide Room Types
Guest Reviews
9.1/10
Great
1793 reviews
Verified Reviews- Cleanliness9.3
- Amenities9.1
- Location9.2
- Service9
Average for similar properties in Kuala Lumpur
boonsin
May 24, 2025
The breakfast is delicious, the staff is very attentive, the fitness center is of excellent quality, the swimming pool is beautiful, the room is well-designed and decorated, I like the work desk and the design of the room is very impressive, it is worth the price paid.
For Four Points in Phuket, Patong area, the hotel looks beautiful, but the walkway design is narrow, inconvenient to walk. At night, I woke up to go to the bathroom, hit the edge of the door post, and my eyebrow was broken. I had to go to the hospital to get more than 10 stitches. I informed the receptionist, but the hotel management did not take any responsibility. I felt bad and was not impressed with the services of Four Points in Patong, Phuket. This is a true story that happened during a seminar at the hotel. The topic was "service design". But when I actually experienced it myself, I felt that the hotel design there focused on the number of rooms and not on the convenience of the customers at all. I can say with full confidence that I was not even a little bit impressed.
Soraya_Razak
May 18, 2025
The best family orientated hotel ⭐⭐⭐⭐ These are based on various amenities provided for the kid; kids club, kids playground, kid water slide & kid theme park 👍🏼 Along with huge swimming pool which could accommodate all the parents & kids. There are 2 types of water slide for us adults to ride with our kids ☺️ Not forgetting the hotel wide breakfast spread 😊 Will definitely to revisit ♥️
Points added to...warm welcome & a red rose since it was mother's day, 11th May 2025. Thank you Four Points By Sheraton Kuala Lumpur 🫰🏻
ChowdhuryFarhan
May 18, 2025
Disappointing experience despite great service at front desk.
While the hotel itself looks good and the location is convenient, several things really let our stay down. First, a shoutout to Royce at the front desk — his service was excellent and he made check-in smooth and welcoming.
However, that’s where the positives ended. The shower temperature regulator didn’t work properly — it was either scalding hot or freezing cold, making it almost impossible to enjoy a proper shower. The pillows were far too soft, and both of us woke up with neck pain every day. We requested firmer alternatives, but they never arrived.
To top it off, we were charged $3 per piece of cutlery, and ended up paying $6 for two plastic plates just because we wanted to eat in our room. For a hotel of this level, this felt like a cheap and petty move — something I’ve never experienced at any other 4-star+ hotel.
It’s a shame because I would have considered rebooking based on the location and initial impression, but these oversights and questionable charges have made me reluctant to return.
Zoe Soon
May 10, 2025
This hotel is very suitable for kids,especially the kids pool,playground & kids room (kids room have staff to teach them for some art 👍🏼👍🏼👍🏼)
Bed and pillow is comfortable & clean.
Staff is very good service too 👍🏼👍🏼👍🏼
Breakfast was so delicious and alot of variaty to choose,i like their white coffee & fresh food juice. Chicken porridge also yummy 👍🏼👍🏼
Yuraniiiii
May 6, 2025
Very clean and cozy, near the Twin Tower and several tourists spot. The swimming pool and fitness is good.
Ei Wai
April 28, 2025
Indoor and outdoor playground 🛝 swimming pools provide endless fun for kids. suitable for children and families.
Happy Time with family. We will come back again.
Guest User
May 8, 2025
Amazing hotel..very good food. loved the facilities and stay! The beat hotel to stay with kids.
The Traveller Mo
May 13, 2025
We enjoyed the stay overall but I believe the stay could have been much better if the hotel can improve their customer service. Most of the staff would benefit from more training. They didn't seem very happy doing their jobs, and the chef didn't prepare food based who was first in line at breakfast. Not on par with international standards. I would still stay again but with my expectations managed.
SIM JENN FENG
April 20, 2025
Superb hotel with nice KLCC view. Breakfast is good! All staff are friendly. Highly recommended!
Services & Amenities
Most Popular Amenities
Sunbathing Area
Outdoor swimming pool
Free
Sauna
Free
Spa
Massage Room
Executive Lounge
Fitness Room
Free
Private parking
Additional charge
Bar
2 Restaurants
Café
Taxi booking service
Priority airport drop-off
Additional charge
Meeting Room
Multi-Function Room
Children's Pool
Children's Playground
Free
Water Park
Free
Water Slide
Kids' Club
Tour/Ticket Service
Currency Exchange
24-Hour Front Desk
Wi-Fi in Public Areas
Free
Luggage Storage
Outdoor swimming pool
Spa
Fitness Room
Bar
2 Restaurants
Meeting Room
Multi-Function Room
Children's Playground
Water Park
Kids' Club
2 Restaurants
The Mesh
Style: A la carte, Buffet
Cuisine: International, Malaysian
Open for: Breakfast, Lunch, Afternoon tea, Dinner
Special dietary options: Halal
Dining options: Reservations available
Business hours: [Mon - Sun] 06:30-22:30
Sichuan Kitchen
Style: A la carte
Cuisine: Chinese
Open for: Lunch, Dinner
Business hours: [Mon - Sun] 11:30-14:30, 18:00-22:30
More Amenities
Internet
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Pool Bar
Swimming Pool Umbrella
Towels
No restrictions
Opening times
Business hours
Parking
Private (exclusively for guests) is available On-site parking, and Charge, MYR 12.00 (approx. AU$ 4.37) Daily. Reservation not needed.
Private parking
Additional charge
Valet Parking
Additional charge
Transportation
Taxi booking service
Priority airport drop-off
Additional charge
Front Desk Services
Currency Exchange
Tour/Ticket Service
Front Desk Safe
Porter/Bellhop
Luggage Storage
Wake-Up Call
Concierge Service
VIP Check-In Service
24-Hour Front Desk
Express Check-In and Check-Out
Languages Spoken
English
Chinese (Mandarin)
Malay
Food & Drink
Café
Bar
Room Service
Snack Bar
Halal meals provided
Health & Wellness
Fitness Room
Free
Massage Room
Sauna
Free
Sunbathing Area
Spa
Rock Climbing
Activities
Water Park
Free
Water Slide
Public Areas
Elevator
No Smoking in Public Areas
Smoking Area
Public Audio System
Non-Smoking Floor
Executive Floor
Executive Lounge
Water Purifier
Central Ventilation System
Humidifier
Cleaning Services
Laundry Service (On-Site)
Dry Cleaning
Ironing Service
Additional charge
Facilities for Children
Children's Playground
Free
Kids' Club
Children's Meals Available
Children's Bathrobe
Kids' Toothbrush
Children's Toys
Children's Pool
Business Services
Meeting Room
Wedding Service
Multi-Function Room
Audio Visual Equipment
Accessibility
Accessible Rooms Available
Handrails in Hallways
Handrails in Stairways
Stair-Free Property Entrance
Wheelchairs Available On-Site
Safety & Security
CCTV In Public Areas
First-Aid Kit
Fire Alarm
Access Control System
Fire Extinguisher
Smoke Detector
Security Alarm
Security Personnel
Carbon Monoxide Alarm
Property Policies
Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: Before 12:00
Front desk hours: 24/7
If you will arrive outside of check-in hours, contact the property in advance.At the same time, please provide your check-in time
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots can be added, but extra beds cannot be added.
Fees for cots are not included in the total price. For details, please contact the hotel.
Breakfast
TypeWestern, Chinese, Asian, Continental, Vegan, Vegetarian
StyleBuffet
Opening hours [Mon - Fri] 06:30-10:30 Open
[Sat - Sun] 06:30-11:00 Open
| Age | Fee |
|---|---|
Children 5 years old and under | Free |
Children 6–12 years old | MYR 49.00 (approx. AU$ 17.84) per person |
Children 13–17 years old | MYR 98.00 (approx. AU$ 35.67) per person |
Adult | Buffet:MYR 98.00 (approx. AU$ 35.67) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the duration of your stay. The charge is MYR 200.00 (approx. AU$ 72.79) per night.
Deposit Payment MethodsThis property accepts cash, credit cards, debit cards and third party payment services
Deposit RefundThe deposit will be returned to the original account of payment within 14 days after check-out.
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 2023
- Number of Rooms: 513
In the heart of Kuala Lumpur, Four Points By Sheraton Kuala Lumpur, City Centre is within a 5-minute drive of Berjaya Times Square and Kuala Lumpur Tower. This 4-star hotel is 2.2 mi (3.5 km) from Suria KLCC Shopping Centre and 2.2 mi (3.5 km) from Pavilion Kuala Lumpur.Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as an outdoor pool, a waterslide, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services.Satisfy your appetite with local and international cuisine at The Mesh, one of the hotel's 2 restaurants. Quench your thirst with your favorite drink at the poolside bar. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee.Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Kuala Lumpur? This hotel has 28148 square feet (2615 square meters) of space consisting of a conference center and 27 meeting rooms. Self parking (subject to charges) is available onsite.Make yourself at home in one of the 513 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as desks and complimentary bottled water.