Sheraton Imperial Kuala Lumpur Hotel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All properties in Kuala Lumpur
Sheraton Imperial Kuala Lumpur Hotel
Jalan Sultan Ismail, Kuala Lumpur, 50250, Malaysia
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We Price Match
Last booked 2 hrs ago
Highlights
Varied breakfast
Cozy rooms
Superb views
Lots to doAmenities
Outdoor swimming pool
Sauna
Spa
Massage Room
Executive Lounge
Fitness Room
Private parking
Priority airport pick-up
All amenities
Property Description
Stay where the world comes together at Sheraton Imperial Kuala Lumpur Hotel. Following a multimillion-dollar transformation, our family-friendly hotel in Kuala Lumpur is the "Grande Dame" of Malaysia's capital. Redesigned spaces blend traditional grandeur with modern simplicity, creating an atmosphere of refined elegance. Located in the downtown close to LRT and Monorail stations, our Kuala Lumpur city center hotel is moments from attractions like the Petronas Twin Towers. Situated on the higher floors of the hotel, our beautifully designed accommodations offer walk-in closets, free Wi-Fi, sleek marble bathrooms and 24-hour room service. Indulge in delectable Chinese and Italian fare at our restaurants and refresh your well-being in our luxury spa, well-equipped gym or outdoor pool. Celebrate and succeed in a dynamic event space enhanced by exceptional catering and a dedicated group check-in counter. It's all here waiting for you in the heart of Kuala Lumpur at Sheraton Imperial Kuala Lumpur Hotel.
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8.9/10
Very GoodI love this hotel. The location is good. Is near to many malls.
All 758 reviews
Surroundings
Metro: Medan Tuanku
(190m)
Metro: Dang Wangi
(420m)
Airport: Sultan Abdul Aziz Shah Airport
(25.7km)
Airport: Kuala Lumpur International Airport
(62.0km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
6
Ambassador King Suite Club lounge access City view Top floor
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Minibar
Check Availability
4
Guest Room, 1 King, City View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Minibar
Check Availability
6
Club Room
1 King bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Minibar
Check Availability
4
Guest Room, 2 Twin/Single Bed(s), City View
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Minibar
Check Availability
6
1 Bedroom Suite, 1 King, City View
1 King bed
84m² | Floor: 30-38
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Minibar
Check Availability
6
Club lounge access, Guest room, 2 Twin/Single Bed(s), City view
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Minibar
Check Availability
6
Club Lounge Access, 1 Bedroom Suite, 1 King, City View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Minibar
Check Availability
6
Club Lounge Access, Guest Room, 1 King, City View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Minibar
Check Availability
10
Imperial King Suite Club Lounge Access Presidential Suite City View Top Floor
1 King bed
336m² | Floor: 38
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Minibar
Check Availability
Hide Room Types
Guest Reviews
8.9/10
Very Good
758 reviews
Verified Reviews- Cleanliness8.9
- Amenities8.8
- Location9
- Service8.8
Average for similar properties in Kuala Lumpur
Family R
July 16, 2025
This stay remains excellent as my previous experience. However, I hope that the validation system for parking can be improved immediately for the comfort and convenience of all guests. In addition, a big thank you to the duty managers Ms Rathi Devi Subramaniam and Ms Siti Nazirah Razali for their willingness to accommodate my request via email. Credit is also given to Mr Faris / Fais who was on duty at the counter during the check-in process for his very good and courteous service and welcome. KULSI, I will definitely come back again and again.
Anonymous User
June 16, 2025
Disappointing Front Desk Experience, But Excellent Breakfast Service
I recently stayed at this 5-star hotel and, unfortunately, was very disappointed with the front desk service. I arrived at 2:00 PM and was told my room would be ready in 20 minutes. However, I was repeatedly told to “wait another 10 minutes” until finally receiving my room key at exactly 3:00 PM. This misleading communication and lack of transparency are far below the standards expected of a 5-star hotel.
I had also requested a late checkout at 1:00 PM, which was verbally approved but never recorded in the system—another example of poor coordination and service.
That said, the breakfast restaurant team truly stood out. Their warm hospitality, attentiveness, and professionalism were exactly what I would expect from a 5-star property.
Overall, while the breakfast service was impressive, the poor experience at the front desk overshadowed my stay. A luxury hotel should deliver consistent excellence across all departments.
Frankie Nai
July 11, 2025
I love this hotel. The location is good. Is near to many malls.
NicoleLK
June 7, 2025
Room is clean, food is good, staff are friendly and helpful.
Muhamad Azmirul
April 7, 2025
Best place for staycation. I like their facilities especially the jacuzzi. Very big and best to enjoy & relax.
Shahashy
June 9, 2025
Everything is a perfect match with the price and the brand itself.
Feefa M
April 3, 2025
Just booked one night staycation during 3rd day of raya and it was a good. Breakfast was okay will variety of foods. Room was spacious and clean. Pool also clean. Overall satisfied with the stay.
Fatin Amirah Bin Ahmad Kamal
February 23, 2025
Clean and spacious room.
Their breakfast buffet spotlight is their on the spot fresh juice that u can even create your own
mix.
Guest User
March 22, 2025
Was a good stay and comfortable for families. Easy access to foods and walkable place.
Services & Amenities
Most popular business facilities
Outdoor swimming pool
Sauna
Spa
Additional charge
Massage Room
Executive Lounge
Fitness Room
Private parking
Additional charge
Priority airport pick-up
Additional charge
Bar
4 Restaurants
Taxi booking service
Priority airport drop-off
Additional charge
Meeting Room
Additional charge
Multi-Function Room
Business Center
24-Hour Front Desk
Wi-Fi in Public Areas
Free
Luggage Storage
Guest Laundry
Outdoor swimming pool
Spa
Fitness Room
Bar
4 Restaurants
Meeting Room
Multi-Function Room
4 Restaurants
Pavilions Lounge
Business hours: [Mon - Sun] 09:00-24:00
Essence Restaurant
Business hours: [Mon - Sun] 06:00-23:00
Celestial Court
Cuisine: Chinese
Special dietary options: Halal
Business hours: [Mon - Fri] 12:00-14:30, 18:30-22:00
Essence @ Sheraton Imperial Kuala Lumpur Hotel
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Pool with view
Opening times
Parking
Private (exclusively for guests) is available On-site parking, and Charge, MYR 5.00 (approx. AU$ 1.81) Per entry. Reservation not needed.
Private parking
Additional charge
Valet Parking
Additional charge
Transportation
Taxi booking service
Priority airport pick-up
Additional charge
Priority airport drop-off
Additional charge
Business Services
Multi-Function Room
Meeting Room
Additional charge
Business Center
Postal Service
Fax/Copying Service
Additional charge
Wedding Service
Front Desk Services
24-Hour Front Desk
Concierge Service
VIP Check-In Service
Front Desk Safe
Luggage Storage
Wake-Up Call
Languages Spoken
English
Chinese (Mandarin)
Malay
Food & Drink
Snack Bar
Kiosk/ Convenience Store
Bar
Room Service
Public Areas
Executive Floor
Non-Smoking Floor
Executive Lounge
Elevator
No Smoking in Public Areas
Smoking Area
Health & Wellness
Fitness Room
Massage Room
Sauna
Spa
Additional charge
Cleaning Services
Guest Laundry
Dry Cleaning
Additional charge
Ironing Service
Additional charge
Laundry Service (On-Site)
Additional charge
Facilities for Children
Children's Meals Available
Accessibility
Stair-Free Property Entrance
Wheelchairs Available On-Site
Accessible Rooms Available
Safety & Security
CCTV In Public Areas
First Aid Services
First-Aid Kit
Fire Alarm
Access Control System
Fire Extinguisher
Security Personnel
Security Alarm
Smoke Detector
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, extra beds can be added, but cots cannot be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children | MYR 141.60 (approx. AU$ 51.08) per person per night |
Breakfast
TypeAsian, Continental
StyleBuffet
Opening hours[Mon - Sun] 06:30-10:00 Open
| Age | Fee |
|---|---|
Children 5 years old and under | Free |
Children 6–11 years old | MYR 44.50 (approx. AU$ 16.06) per person |
Children 12–17 years old | MYR 89.00 (approx. AU$ 32.11) per person |
Adult | Buffet:MYR 89.00 (approx. AU$ 32.11) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Pets
Pets are not allowed
Age Requirements
There is no age limit for checked in guests.
Paying at the Hotel
Property Description
- Opened: 1997
- Renovated: 2018
- Number of Rooms: 398
Stay where the world comes together at Sheraton Imperial Kuala Lumpur Hotel. Following a multimillion-dollar transformation, our family-friendly hotel in Kuala Lumpur is the "Grande Dame" of Malaysia's capital. Redesigned spaces blend traditional grandeur with modern simplicity, creating an atmosphere of refined elegance. Located in the downtown close to LRT and Monorail stations, our Kuala Lumpur city center hotel is moments from attractions like the Petronas Twin Towers. Situated on the higher floors of the hotel, our beautifully designed accommodations offer walk-in closets, free Wi-Fi, sleek marble bathrooms and 24-hour room service. Indulge in delectable Chinese and Italian fare at our restaurants and refresh your well-being in our luxury spa, well-equipped gym or outdoor pool. Celebrate and succeed in a dynamic event space enhanced by exceptional catering and a dedicated group check-in counter. It's all here waiting for you in the heart of Kuala Lumpur at Sheraton Imperial Kuala Lumpur Hotel.