SH by the Square Hotel Kyoto Kiyamachi Reviews
SH by the Square Hotel Kyoto Kiyamachi
403-1 Nanbacho, Kyoto, JapanView Hotel Details
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SH by the Square Hotel Kyoto Kiyamachi Guest Reviews
4.6/5
Great
219 review
Verified reviewsLocation4.6
Amenities4.6
Service4.6
Cleanliness4.7
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All Reviews(219)
Positive reviews(214)
Reviews with photos/video(69)
Great location(18)
Quiet & comfortable(16)
Convenient public transportation(14)
Convenient for shopping(14)
Well designed(10)
Friendly front desk staff(8)
Tasty coffee(7)
Nice shower(4)
Negative reviews(5)
ksuhai
Premier Twin Room
Stayed in Apr 2024
Family
2 review
Outstanding
Posted on Apr 19, 2024
Amazing location, central but tucked away from the busy street so very quiet at night. Beautiful - big for Japan standards - rooms and squeaky clean! Hotel provides lovely bath salt as part of service package that helps you relax at the end of a long day :)
Response from Property: Thank you very much for staying at SH by the Square Hotel Kyoto Kiyamachi.We are very pleased to hear from your post that you enjoyed your stay in Kyoto.Bath salts can be picked up from the amenity bar next to the front desk on the second floor as part of our amenities.Many guests take the bath salts home as souvenirs.All of our hotels have bathtubs in every room, so all our guests can relax and sooth their tired bodies.Thank you very much for taking the time to write to us.If you have the opportunity to visit Kyoto again, all of our staff look forward to seeing you soon.Thank you for your stay.SH by the square hotel Kyoto KiyamachiClerk Mizuno
Ryvn
Superior Double Room
Stayed in Feb 2024
Business travellers
5 review
Outstanding
Posted on Feb 11, 2024
The service is very attentive! The room is quite clean but a bit warm. It’s very easy to get there by bus. Very valuable!
Response from Property: Thank you for your stay at SH by the square hotel Kyoto Kiyamachi. We are very glad that you seem to like our hotel. It's also good to hear that you liked the cleanliness. Thank you for your kind review and comment. Your valuable feedback will be taken into consideration for future hotel management. We look forward to seeing you again. SH by the square hotel Kyoto Kiyamachi Clerk Saeki
Carrie Dellinnocenti
Superior Double Room
Stayed in Dec 2023
Couples
5 review
Very Good
Posted on Dec 25, 2023
The hotel is small and quiet from the crowding shopping center. Hence, the location is a bit far (15 min walk)from the train station and other restaurants. The room is ok, small but clean. Everything is given when you pick up your toiletries at the check in. The staff are very friendly and helpful even English is not exceptional but all of them are kind and polite. Only one thing I don’t understand is they don’t put a phone in the room so every time I have question I need to go to the elevator to call the front office. Also, I would wish they could put a bit more lighting equipment in the room. After sunset, it is dark in the room. Breakfast you need to reserved a day advanced. There is a convenient store next to it. It is a limited service hotel but it is very nice for business travel or simple couple, backpackers, or even family.
Response from Property: Thank you for your stay at SH by the square hotel Kyoto Kiyamachi. We are very glad that you seem to like our hotel. It's good to hear that you like the quiet location and our staff. I hope you spent comfortably and enjoyed your Kyoto trip. Thank you for your kind review and comment. Your valuable feedback will be taken into consideration for future hotel management. We look forward to seeing you again. SH by the square hotel Kyoto Kiyamachi Clerk Saeki
Ka Yan Sandy
Superior Double Room
Stayed in Nov 2023
Solo travellers
4 review
Very Good
Posted on Jan 16, 2024
Everything is Great, Nice service, Good Location, Clean room, yummy Japanese breakfast 👍🏻
Response from Property: Thank you for staying at Hotel SH by the square Kyoto Kiyamachi. We're glad you seem to like our hotel. Glad to hear you enjoyed our cleanliness and breakfast. I hope you have a pleasant trip to Kyoto. Thank you for your kind comments and reviews. Your valuable opinions will be taken into consideration for future hotel management. We look forward to seeing you again. SH by the square hotel Kyoto Kiyamachi store clerk Saeki
Alice2024
Superior Twin Room
Stayed in Apr 2024
Family
8 review
Amazing
Posted on Apr 27, 2024
Nice hotel. The room is quite big than other hotels that I booked. This room type has bathtub room and separate toilet. I impressed with everything. The stuff is helpful and guide us to use laundry machines.
Response from Property: Thank you for staying at SH by the square hotel Kyoto Kiyamachi.We will continue to strive to improve our services, encouraged by the words of our customers.Thank you very much for taking the time to post this while you are busy.If you come to Kyoto again, all the staff are looking forward to seeing you.Thank you for staying with us.SH by the square hotel Kyoto KiyamachiClerk Mori
Guest User
Premier Twin Room
Stayed in Dec 2023
Family
4 review
Outstanding
Posted on Mar 3, 2024
Spacious, Japanese style, very clean, breakfast is perfect, everything is perfect. So far one of the best hotels in my Japanese trip experience.
Response from Property: Thank you for your stay at SH by the square hotel Kyoto Kiyamachi. We are very glad that you seem to like our hotel. It's also good to hear that you liked our breakfast. Your valuable feedback will be taken into consideration for future hotel management. We look forward to seeing you again. SH by the square hotel Kyoto Kiyamachi Clerk Saeki
Guest User
Superior Twin Room
Stayed in Apr 2024
Family
6 review
Outstanding
Posted on Apr 23, 2024
The location was perfect, and room was nice and clean too.
Response from Property: Thank you for the great review!We appreciate our location here just as much as you do. We hope you'll stop by again when you are in the neighborhood.And also we take pride in providing a clean and comfortable space for all of our guests, so our team appreciates that you noticed. Thank you for using our hotel and sharing your experience at here.SH by the square hotel Kyoto KiyamachiClerk Hashimoto
Guest User
Premier Twin Room
Stayed in Jan 2024
Family
1 review
Great
Posted on Jan 4, 2024
Super clean. Great size room for Japanese standards.
Response from Property: Thank you for staying at SH by the square hotel Kyoto Kiyamachi. We are so happy to resieve your conpliments. I hope you had a great time in Kyoto. Thank you for your kind reveiw.SH by the square hotel Kyoto KiyamachiClerk Handa
Erin
Premier Twin Room
Stayed in Dec 2023
Family
1 review
Outstanding
Posted on Dec 24, 2023
Anything is nice! Good location!
Response from Property: Thank you for your stay at SH by the square hotel Kyoto Kiyamachi. We are very glad that you seem to like our hotel. It's good to hear that you like the location . I hope you spent comfortably and enjoyed your Kyoto trip. Thank you for your kind review and comment. Your valuable feedback will be taken into consideration for future hotel management. We look forward to seeing you again. SH by the square hotel Kyoto Kiyamachi Clerk Saeki
YungChou Hsu
Premier Twin Room
Stayed in Nov 2022
Couples
4 review
Outstanding
Posted on Nov 24, 2022
Good design in interior space and high quality service.
Very convenient way offering bikes rent.
Response from Property: Thank you for staying at SH by the square hotel Kyoto Kiyamachi. We are honored to receive your compliments about staff. I am glad that you are pleased. Thank you very much for taking the time to post this while you are busy. If you have a chance to come to Kyoto again, all the staff are looking forward to seeing you. Please take care of yourself as the cold weather continues. Thank you for staying with us. SH by the square hotel Kyoto Kiyamachi Guest Service Mori
Guest User
Superior Double Room
Stayed in Oct 2022
Solo travellers
2 review
Outstanding
Posted on Dec 31, 2022
Good location :)
Small but very clean and organised room. Good value for money.
Staff were very nice and helpful.
There is a hostel opposite the hotel which has a cafe/bar - good for socialising and meeting new people!
Response from Property: Thank you for staying at SH by the square hotel Kyoto Kiyamachi. We are honored to receive your compliments about staff. I am glad that you are pleased. Thank you very much for taking the time to post this while you are busy. If you have a chance to come to Kyoto again, all the staff are looking forward to seeing you. Please take care of yourself as the cold weather continues. Thank you for staying with us. SH by the square hotel Kyoto Kiyamachi Guest Service Mori
Guest User
Premier Twin Room
Stayed in Sep 2023
Family
4 review
Amazing
Posted on Sep 16, 2023
Nice and clean hotel
Response from Property: Thank you for staying at SH by the square hotel Kyoto Kiyamachi. We are very glad to hear that you seem to like our hotel. If you come back to Kyoto, we look forward to seeing you again. Thank you very much!SH by the square hotel Kyoto KiyamachiClerk Handa
Guest User
Superior Double Room
Stayed in Jun 2023
Solo travellers
8 review
Great
Posted on Jun 23, 2023
Comfortable environment!
Response from Property: Thank you for staying at SH by the square hotel Kyoto Kiyamachi.We hope you enjoyed your stay in Kyoto.We look forward to seeing you again.Thank you very much.SH by the square hotel Kyoto KiyamachiClerk Handa
hohoho03
Superior Double Room
Stayed in Apr 2024
Couples
10 review
Posted on Apr 27, 2024
nice ar
Response from Property: Thank you for staying at SH by the square hotel Kyoto Kiyamachi.We will continue to strive to improve our services, encouraged by the words of our customers.Thank you very much for taking the time to post this while you are busy.If you come to Kyoto again, all the staff are looking forward to seeing you.Thank you for staying with us.SH by the square hotel Kyoto KiyamachiClerk Mori
Guest User
River Side Grand Twin Room
Stayed in Dec 2023
Family
2 review
Very Good
Posted on Dec 22, 2023
Nice room!
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