Hotel Hofgarten Luzern

Fantastic location, just across the bridge from the train station. Out standing staff and rooms. The dining is great, food and service. When we return to Lucerne we will stay at the Hotel Hofgarten again. Sorry we were only here for one night this visit. 5 Star review

Quirky hotel. Weird design and not great for handicapped. The bathroom shower was small and had a high.step out. Breakfast was with fresh cooked eggs if not too busy. Breakfast help was the best. Free water bottles

Great location - close by the church / cathedral and within easy walking distance of the train station and all the main attractions of this lovely city. Close by to the lake and the steepest the steepest railway in the world, the Pilatus Railway - an awe-inspiring feat of engineering. Very helpful, hospitable and welcoming staff.

The hotel is small and located outside the center. The room was very basic and terribly warm because no air. They provide a kind of cooling machine super noisy and it is impossible to sleep with it working but leaving the windows open is no real option for the traffic. we paid 400 euro for a terrible night. Never again!

Yeah…no. Where to begin… Rooms in a maze of stairs that allows a unique experience hearing everything in your bedroom (guests at the reception directly to your bed in the second floor). Bathrooms are absolutely awful (hair drier with exposed power cables), additionally if you are not staying alone, be prepared to share the experience with your guest in the toilet (glass door: no privacy, no sound dampening light directly in line of sight of the bed. Whether you are showering or brushing your teeth or going number two, it is now a group experience). The hotel boasts paid parking, what they neglect to mention is that you don’t have free access to your car. Since they have private parking that is not accessible to you as a guest. Comfortable bed. Location is good, but I would point you towards ibis style rather than this place. Did I mention that the floor (and bed) vibrate when a bus pass by ? Oh and before I forget, there was a random 42CHF charge on checkout, didn’t inquire as I just wanted to leave at this point. P.s: don’t go for the croissants at breakfast, as apparently they serve day(or two)old croissants. Hard as a rock

We stayed here two nights including breakfast, and we had dinner one night at the restaurant. The room was quirky but comfortable and spacious. At dinner our party had fish, lamb and beef dishes -- ingredients were all excellent quality and the dishes were well-prepared but not exceptional. We found the up-charge for breakfast at most Swiss hotels to be high, and that was the case here, but the breakfast was very generous.