Yuezhizhen Hotel lanzhou Zhangye Road Pedestrian Street branch Reviews
Yuezhizhen Hotel lanzhou Zhangye Road Pedestrian Street branch
Lanzhou Zhangye Road Pedestrian StreetYongchang Road No. 248 Huishengshopping Center 5th floor, Chengguan District, Lanzhou, Gansu, ChinaView Hotel Details
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Guest Reviews of Yuezhizhen Hotel lanzhou Zhangye Road Pedestrian Street branch
9.3/10
Very Good
895 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.3
Amenities9.2
Service9.3
Cleanliness9.4
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All reviews(895)
Positive reviews(875)
Reviews with photos/video(136)
Easy to get around(94)
Friendly front desk staff(92)
Awesome amenities(89)
Classy environment(48)
Convenient for shopping(46)
Perfect for business trips(15)
Good audiovisual experience(8)
Negative reviews(20)
Guest User
Select Twin Room (Smart Guest Control + 4K Cinema + Zero Pressure Mattress + Cloud Memory Pillow))
Stayed in May 2025
Travelling with friends
20 review
10/10
Outstanding
Posted on Jun 29, 2025
Best hotel, walking distance to the yellow river, nite market. In the heart of busy area, yet very quite in the room. Staff friendly and helpfull. Self service laundry room, water dispenser. AI operated room with big projector screen. Popcorns at lobby area..haha! Never boring to stay here.
Response from Property: 尊敬的顧客,感謝您抽出寶貴的時間給予我們小悦 超高的評價,我們很高興能為您提供舒適的住宿環境和優質的服務,小悦及全體員工一直致力於為每一位客人打造家一般的温馨體驗,看到您在這度過了愉快的時光,我們深感欣慰,我們會繼續努力,小悦在這裏祝您生活愉快,萬事順意!
Guest User
Select Twin Room (Smart Guest Control + 4K Cinema + Zero Pressure Mattress + Cloud Memory Pillow))
Stayed in May 2025
Travelling with friends
5 review
10/10
Outstanding
Posted on Jun 12, 2025
This hotel is strategically located, short walking distance to night market for food and shopping. Short walking distance to Metro station. The room we selected I windowless, good air conditioning and spacious
Front desk personnel 018 provides excellent service.
Response from Property: 尊敬的顧客,感謝您抽出寶貴的時間給予我們小悦 超高的評價,我們很高興能為您提供舒適的住宿環境和優質的服務,小悦及全體員工一直致力於為每一位客人打造家一般的温馨體驗,看到您在這度過了愉快的時光,我們深感欣慰,我們會繼續努力,小悦在這裏祝您生活愉快,萬事順意!
Guest User
Select Twin Room (Smart Guest Control + 4K Cinema + Zero Pressure Mattress + Cloud Memory Pillow))
Stayed in Sep 2024
Couple
15 review
9.0/10
Great
Posted on Oct 25, 2024
very nice, it is set up like a high class hotel. very new and clean
Response from Property: Thank you for taking the time out of your busy schedule to give us a review of Xiaoyue. Your review has left Xiaoyue feeling extremely surprised. Xiaoyue believes that this is fate. Xiaoyue has always followed the principle of making every passenger feel comfortable, at ease, and at ease. At the same time, we also welcome you to visit Lanzhou Travel again. We look forward to your arrival and wish you a happy life!感谢您在百忙之中给我们小悦的评价,您的评价让小悦感觉万分惊喜,小悦相信这就是缘分,小悦一直遵循让每一位旅客住的舒心,住的安心,住的放心的宗旨,同时也很欢迎您再次来到兰州旅行,期待您的到来,祝您生活愉快!
Guest User
Pleasant Twin Room(Smart Guest Control + 4K Cinema + Zero Pressure Mattress + Cloud Memory Pillow))
Stayed in May 2025
Travelling with friends
2 review
9.2/10
Great
Posted on Jun 20, 2025
The hotel lobby is on the fifth floor of the mall. You need to enter from the elevator entrance next to it. The surrounding environment is not very good, especially the parking lot behind is crowded and messy, but there are many advantages. The room is relatively large and clean. The facilities are new. Downstairs is Zhangye Commercial Street, where you can walk to Zhongshan Bridge, the Yellow River Scenic Line, and the night market. It is also convenient to take a taxi or subway to the railway station. It is especially suitable for friends who are short of time and pursue high cost performance when visiting Lanzhou.
Original TextTranslated by Google
Response from Property: 感謝您的好評!我們會以更熱忱的態度服務,以更整潔的環境迎接,以更周到的關懷陪伴,讓每一位來到酒店的客人都能感受到家的温暖,小悦會做的越來越好!最後,小悦祝您生活順利,身體康健!
Xiao-yan_zi
Featured Memory Family Smart Room
Stayed in May 2025
Family
6 review
10/10
Outstanding
Posted on Jun 18, 2025
It's on the commercial street, very lively at night, and close to the subway entrance, very convenient. The front desk was very considerate. Seeing that we brought children, they helped us arrange a quieter room. Thank you very much
Original TextTranslated by Google
Response from Property: Dear customer, thank you for taking the time to give us a high evaluation of Xiaoyue. We are very happy to provide you with comfortable accommodation and high-quality services. Xiaoyue and all the staff have been committed to creating a home-like warm experience for every guest. We are deeply pleased to see that you have spent a good time here. We will continue to work hard. Xiaoyue wishes you a happy life and all the best!
Guest User
Handpicked Double Bed Room (Smart Guest Control + 4K Cinema + Zero Pressure Mattress + Cloud Memory Pillow)
Stayed in May 2025
Travelling with friends
16 review
9.5/10
Amazing
Posted on Jun 22, 2025
The room is clean, tidy and comfortable, with complete facilities and considerate service. The location is very advantageous, the transportation is convenient, the environment is beautiful, it is very close to Zhongshan Bridge, and there are many places to eat around!
Original TextTranslated by Google
Response from Property: Dear customer, thank you for taking the time to give us a high evaluation of Xiaoyue. We are very happy to provide you with comfortable accommodation and high-quality services. Xiaoyue and all the staff have been committed to creating a home-like warm experience for every guest. We are deeply pleased to see that you have spent a good time here. We will continue to work hard. Xiaoyue wishes you a happy life and all the best!
Shentilixing
Pleasant Twin Room(Smart Guest Control + 4K Cinema + Zero Pressure Mattress + Cloud Memory Pillow))
Stayed in May 2025
Travelling with friends
44 review
10/10
Outstanding
Posted on Jun 14, 2025
Good location, good service attitude, advanced facilities, Xiaodu smart voice service, good environment and sanitation. Good sound insulation, did not feel noisy outside. Due to the late train time, we were allowed to delay check-out for another hour. There is a sofa in the front lobby where we can rest for a while.
Original TextTranslated by Google
Response from Property: Dear customer, thank you for taking the time to give us a high evaluation of Xiaoyue. We are very happy to provide you with comfortable accommodation and high-quality services. Xiaoyue and all the staff have been committed to creating a home-like warm experience for every guest. We are deeply pleased to see that you have spent a good time here. We will continue to work hard. Xiaoyue wishes you a happy life and all the best!
KWANJAI
Featured Memory Family Smart Room
Stayed in Jan 2025
Travelling with friends
5 review
10/10
Outstanding
Posted on Mar 12, 2025
The hotel is located in an area close to the walking street, shops, restaurants and entertainment venues, quite convenient and easy to find food. There are souvenir shops nearby. The room is smart, the bathroom is clean. The staff is quite attentive to foreign tourists, recommending local restaurants and giving directions. The staff can barely speak English, but using a translation app makes communication difficult.
Original TextTranslated by Google
6/8
Response from Property: Thank you for your praise! We will serve with a more enthusiastic attitude, welcome with a cleaner environment, and accompany with more thoughtful care, so that every guest who comes to the hotel can feel the warmth of home. Xiaoyue will do better and better! Finally, Xiaoyue wishes you a smooth life and good health!
Guest User
Select Twin Room (Smart Guest Control + 4K Cinema + Zero Pressure Mattress + Cloud Memory Pillow))
Stayed in May 2025
Travelling with friends
3 review
10/10
Outstanding
Posted on Jun 22, 2025
The hotel is located in the center of Lanzhou, which is very convenient for travel. The hotel rooms are clean and tidy, the staff are warm and thoughtful, and they take good care of the guests. The stay experience is very good.
Original TextTranslated by Google
Response from Property: Dear customer, thank you for taking the time to give us a high evaluation of Xiaoyue. We are very happy to provide you with comfortable accommodation and high-quality services. Xiaoyue and all the staff have been committed to creating a home-like warm experience for every guest. We are deeply pleased to see that you have spent a good time here. We will continue to work hard. Xiaoyue wishes you a happy life and all the best!
Guest User
Elegant Queen Room(Smart Guest Control + 4K Cinema + Zero Pressure Mattress + Cloud Memory Pillow))
Stayed in May 2025
Business traveller
4 review
10/10
Outstanding
Posted on Jun 20, 2025
Facilities: Complete and well-equipped
Sanitation: Clean, tidy and comfortable
Environment: Beautiful and pleasant environment
Service: Quite satisfactory,
Original TextTranslated by Google
Response from Property: Dear customer, thank you for taking the time to give us a high evaluation of Xiaoyue. We are very happy to provide you with comfortable accommodation and high-quality services. Xiaoyue and all the staff have been committed to creating a home-like warm experience for every guest. We are deeply pleased to see that you have spent a good time here. We will continue to work hard. Xiaoyue wishes you a happy life and all the best!
Guest User
Featured Memory Family Smart Room
Stayed in May 2025
Family
5 review
10/10
Outstanding
Posted on Jun 14, 2025
The room is clean, the transportation is convenient, the front desk service attitude is very good 022 028
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your praise. It is our greatest honor to receive your recognition. Your opinions are very important to us. Detailed service has always been our focus for a long time. We are glad that you can give us your timely advice. We look forward to your visit again.
Guest User
Elegant Queen Room(Smart Guest Control + 4K Cinema + Zero Pressure Mattress + Cloud Memory Pillow))
Stayed in May 2025
Solo traveller
3 review
10/10
Outstanding
Posted on Jun 19, 2025
The room is very good, the service is also very good
The receptionist at No. 019 is very friendly
Original TextTranslated by Google
Response from Property: Dear customer, thank you for taking the time to give us a high evaluation of Xiaoyue. We are very happy to provide you with comfortable accommodation and high-quality services. Xiaoyue and all the staff have been committed to creating a home-like warm experience for every guest. We are deeply pleased to see that you have spent a good time here. We will continue to work hard. Xiaoyue wishes you a happy life and all the best!
Jiangjiangjiangpi
Handpicked Double Bed Room (Smart Guest Control + 4K Cinema + Zero Pressure Mattress + Cloud Memory Pillow)
Stayed in Sep 2024
Business traveller
12 review
2.5/10
Posted on Nov 14, 2024
The dirtiest hotel, bar none. It is relatively quiet without windows. After checking in, my god, it is **** outside and unsightly inside. They don't clean the place, right? There is something left on the floor by the previous guest (it seems to be a zipper head). I asked them to clean it on the first night, but the thing was still lying on the floor on the second night. There was also curly hair on the side of the sink. You can imagine it yourself. I lifted the toilet lid to pee, and I was shocked. There was urine on it. I really have nothing to say. I have stayed in so many hotels, but this is the first time I have encountered such a dirty one. The ceiling is so dirty that I dare not imagine it. If I don't pay attention, a girl will sit on the toilet directly. What if there is an infectious disease? At about 10 o'clock in the evening, I was very tired and planned to take a shower. A front desk brought a guest to knock on the door. I don't know what she is doing. She asked which room she was transferred from. I said, "Is there any problem?" She hesitated and said that she needed to understand it clearly. You need to understand it and the colleague who changed my room to understand it. Is there no internal communication? She also brought another guest. I was completely disturbed.
Original TextTranslated by Google
Response from Property: Dear guest, hello, thank you for staying with us and taking the time to share your experience with us. We are sorry for the bad experience you had during your stay. The hotel has just opened and everything is being improved. At the same time, we are also strengthening the management of hotel hygiene and services to strive to bring you a better stay experience. Please believe that we want to do more for our guests. In the future, if you encounter this situation, please contact the front desk, and the front desk will help you solve the problem in time. Finally, I apologize to you again. I am really sorry. We welcome you to stay again and give us a chance to correct our shortcomings!
Guest User
Featured Memory Smart Room (Double Bed)
Stayed in Feb 2025
Solo traveller
12 review
10/10
Outstanding
Posted on Mar 24, 2025
Hygiene: Clean and tidy
Facilities: Complete and convenient
The location is very convenient and the service is very thoughtful.
020018
Original TextTranslated by Google
Response from Property: Dear customer, thank you for taking the time to give us a high evaluation of Xiaoyue. We are very happy to provide you with comfortable accommodation and high-quality services. Xiaoyue and all the staff have been committed to creating a home-like warm experience for every guest. We are deeply pleased to see that you have spent a good time here. We will continue to work hard. Xiaoyue wishes you a happy life and all the best!
Guest User
Select Twin Room (Smart Guest Control + 4K Cinema + Zero Pressure Mattress + Cloud Memory Pillow))
Stayed in Feb 2025
Business traveller
2 review
9.5/10
Amazing
Posted on Mar 24, 2025
It was such a pleasant surprise to stay at this hotel on this trip! The room is a premium twin room with suitable space and warm layout. Smart guest control is super convenient, you can adjust the room equipment with just the touch of a finger.
Original TextTranslated by Google
Response from Property: Dear customer, thank you for taking the time to give us a high evaluation of Xiaoyue. We are very happy to provide you with comfortable accommodation and high-quality services. Xiaoyue and all the staff have been committed to creating a home-like warm experience for every guest. We are deeply pleased to see that you have spent a good time here. We will continue to work hard. Xiaoyue wishes you a happy life and all the best!