HelloSmartHotel
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HelloSmartHotel

Opened in 2025
16th Floor, Tower C, Datang Palace, No. 274 Jiangouyan, Xiyuan Subdistrict, Qilihe District, Lanzhou, Gansu, China
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We Price Match
hotel overview picture
Last booked 2 hrs ago
Highlights
Easy to reach
Newly opened
Excellent service
Sparkling clean
Amenities
24-Hour Front Desk
Luggage StorageFree
Wi-Fi in Public AreasFree
Robot Service
Self-Service Check-In Machine
Express Check-In and Check-Out
Electronic Identification Registration
Elevator
All amenities
9.2/10
Very Good
Cleanliness9.4
Amenities9.2
Location9.0
Service9.2
All 97 reviews
Surroundings
Metro: Xiaoxihu Park
(410m)
Metro: Qilihe
(1.1km)
Train: Lanzhou West Railway Station
(4.8km)
Train: Lanzhou Railway Station
(6.8km)
Landmarks: Xihu Old Street
(<100m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

4

Queen Room

1 queen bed
18m² | Floor: 16
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
5

Elegant 2-bed Room

2 single beds
20m² | Floor: 16
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
6

Special Queen Room

1 queen bed
13m² | Floor: 16
No window
Free Wi-Fi
Private bathroom
Tea bags
Doorbell and phone alerts
Toothbrushes
Room Details
Check Availability
8

Deluxe 2-bed Room

2 double beds
45m² | Floor: 16
Has window
Free Wi-Fi
Smoking Permitted
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
6

Simple Queen Room

1 king bed
16m² | Floor: 16
Has window
Free Wi-Fi
Smoking Permitted
Air conditioning
Private bathroom
Refrigerator
Tea bags
Room Details
Check Availability
5

Cozy 2-bed Room

2 single beds
25-40m² | Floor: 16
Has window
Free Wi-Fi
Smoking Permitted
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
5

Cozy Queen Room

1 king bed
23-26m² | Floor: 16
Has window
Free Wi-Fi
Smoking Permitted
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
Hide Room Types

Guest Reviews

9.2/10
Very Good
97 reviews
22 guests in a row gave their stay a positive rating.This property hasn't received any negative reviews in the past 4 months.
  • Cleanliness9.4
  • Amenities9.2
  • Location9.0
  • Service9.2
Average for similar properties in Lanzhou
Most Mentioned
Review summary
Powered by AI
Service Quality: Staff are enthusiastic and efficient, check-in is quick, and provide thoughtful services, making people feel at ease(based on 12 reviews)
M‍5‍2‍2‍3‍1‍9‍*‍*‍*‍*
October 15, 2025
剛到酒店就被前台小姐姐蘇蘇的熱情驚艷到!在前台後快速核對訊息,整個辦理過程不到3分鐘。看到我帶着小孩,耐心介紹周邊遊玩路線。離開時還笑着提醒我帶好隨身物品,服務特別周到貼心,完全沒有不耐煩,這體驗感滿分!她始終保持微笑,態度熱情又專業。遇到問題時,反應迅速、解決到位,讓我感覺非常貼心和安心。這樣的服務讓我下次一定還會選擇這家酒店!
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A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
October 19, 2025
項目非常齊全,能夠滿足一家人的需求了,遛娃好去處食材顏色很好,色澤紅亮,味道濃而不膩,是非常正宗的一家店服務很不錯,還配有專業人員的指導,安全感🈶️酒店設施很齊全,最重要的是安全係數比較高,這應該是大家最關心的點了吧
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M‍2‍3‍8‍0‍8‍7‍*‍*‍*‍*
October 7, 2025
樓下就是步行街,周圍還有商場,非常方便,打車去蘭州西站也不遠。酒店是小度智能操作,乾淨整潔。配套完善,很舒適,推薦
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A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
July 27, 2025
位置挺好的,就在小西湖立交橋附近,周圍地鐵公交站都很近,吃的也很豐富,大名鼎鼎的春合手抓總店就在樓下。酒店在大唐 c 棟的 16 樓,房間能看見黃河,全智能的,還有小冰箱,放了 4 瓶純凈水 2 個易拉罐,也有咖啡和茶葉 。相對於有些酒店一天衹提供 2 瓶免費水,這家還是挺大氣的。腫瘤醫院門口那個阿姨賣的烤紅薯很好吃,這次去又吃到了。上行電梯衹有一部,下行是兩部都可以用的,剛上去登記的時候等了蠻久,其他都挺好,推薦入住。
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z‍x‍m‍o‍y‍e
August 26, 2025
位置在大唐宮C棟,樓下就是小西湖夜市。房間乾淨整潔寬敞明亮,大小4個人都不覺得擁擠,裝修新,設備全,礦泉水都給4瓶還價2罐飲料,主要價格也不貴,性價比超高!
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M‍2‍6‍4‍2‍*‍*‍*‍*
August 1, 2025
交通便利7 周邊方便 前台熱情 近地鐵站 距離地鐵站僅幾百米,周邊餐廳和購物設施齊全,適合旅行和出差。 酒店房間寬敞乾淨,衞生狀況良好,智能設備齊全,使得住宿體驗更加舒適。 前台服務熱情周到,辦理入住高效。 酒店的裝修風格簡約時尚,大堂寬敞明亮,整體環境舒適且安靜。
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A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
July 31, 2025
新的酒店設施都蠻新的,面積有點小,房間有空調,有送汽水和礦泉。 酒店樓下就是柏樹巷回民美食街,蘭州幾個出名的手抓餐廳都在這,晚上也有很多吃夜宵的大排檔(不喜歡“煙火氣”環境的慎重選擇)。步行五分鐘有義烏商貿城,負一樓買手信便宜。離小西湖地鐵站五百米左右吧,交通蠻方便的。
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D‍a‍x‍i‍o‍n‍g‍b‍u‍c‍h‍i‍x‍i‍h‍o‍n‍g‍s‍h‍i
October 20, 2025
整體還是不錯的,就是空間會稍微小一些,退房時間有點早不太方便,位置還可以,整體也比較安靜,算性價比不錯。
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Services & Amenities

More Amenities
Internet
Parking
Front desk services
Public areas
Business services
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: 14:00–06:00
Check-out: Before 13:00

Front desk hours: 24/7

Self check-in kiosk

Guests Accepted
This property only accepts guests with a valid travel permit, residence permit, or ID card issued in the Chinese mainland

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
Breakfast not provided.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of CNY 100.00 (approx. IDR 235,587) is charged.

Pets
Pets are not allowed

Service animals
Service animals are allowed on request

Age Requirements
The main guest checking in must be at least 18 years old

Quiet Hours
Guests are required to keep quiet between 00:00–07:00

Parties
Parties and activities not allowed

Paying at the hotel

  • Cash

Frequently Asked Questions

What is the cancellation policy for HelloSmartHotel?

The cancellation policy for HelloSmartHotel varies depending on the type of room and booking conditions.

How much does it cost at HelloSmartHotel?

Prices at HelloSmartHotel change according to dates, hotel policy, and other factors. Please search for the dates you wish to stay to view prices.

Does HelloSmartHotel have airport transfer services?

No, HelloSmartHotel doesn't offer airport transfer services.

What are HelloSmartHotel nearby landmarks?

Nearby attractions to HelloSmartHotel include Xihu Old Street, only <100m from your search (straight-line distance) away.

Does HelloSmartHotel provide a pool?

No, HelloSmartHotel doesn't serve a pool.

Does HelloSmartHotel have breakfast?

No, HelloSmartHotel doesn't provide breakfast.

Is there a restaurant in HelloSmartHotel?

No, HelloSmartHotel does not provide an on-site restaurant.

What are check-in & check-out time at HelloSmartHotel?

Check-in at HelloSmartHotel starts from 14:00-06:00, and the standard check-out time is by 13:00.

Are pets welcome at HelloSmartHotel?

No, pets are not welcome at HelloSmartHotel.

About This Property

Nearest Train StationLanzhou West Railway Station
Distance to Train Station4.79KM
Nearest Metro StationXiaoxihu Park
Distance to Metro Station0.41KM
Average Price FromIDR407565
Hotel Star Rating2