Guest User
September 7, 2024
We stayed for three days in total. The hygiene was really terrible. First of all, there were a lot of mosquitoes. We were tormented by mosquitoes until 3:00 a.m. on the first day. The situation improved after I asked the boss for mosquito coils on the second day, but the cockroaches on the floor could only be killed by stepping on them. The windows were blocked tightly by dust, and it seemed that they had not been cleaned. It didn't make much difference whether the windows were open or not. Thirdly, the sheets and quilt covers had not been changed for a long time. There were many yellow marks and even blood stains. I had bumps on my body after the first night, but I was fine after putting on clothes and sleeping. Because I had to stay for three days, I asked the front desk for a few more bags of shampoo and toothbrush and toothpaste when I checked in on the first day, but they didn't want to give them to me. After changing the front desk for the next two days, everything went smoothly and the guy was very polite. In short, the location and price of the hotel are very good in the whole Lanzhou, and the facilities are very complete, but the hygiene environment is very poor and needs to be improved, otherwise there will be no repeat customers.
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