We have stayed at Bivio numerous times and this was no different. Friendly staff, fantastic breakfast and dinner, beautiful, clean room. Location perfect for skiing and shopping. Love the jacuzzi, swimming pool and sauna. We were bothered by the noise at night in our room, the reception staff managed to get as to move to a better room after two nights. Appreciate it that they listened and reacted to our request. The staff, Renato, Ivan, Tito, Yassin, Domenica and all the others made us feel at home. We are already planning our next trip.