Guest User
January 21, 2024
We booked this hotel for 2 nights including the spa entrance. We arrived on Friday and our room was around 12.00 already available Entering the room felt like walking into a fridge. Ice cold and indeed it was only 13 degrees in the room. We switched on the heating and headed for the spa. We got back in the room around 17.00 and temperature was around 18 degrees, but ice cold floors and walls gives an unpleasant ambient temperature. We had a concert that night and got back around 23.30 and the room was around 21 degrees finally but still could floor and walls, uncomfortable feeling. So next day we switched on the heating to 22 degrees on auto and did go to the spa. Getting back in our room it was cold again, 17 degrees. Somebody did remove the card that energizes the room including the heating. So we did enjoy the spa, clean and many options, the food and drinks, but the cold unpleasant room leaves a very negative a**osphere for this trip. Another weird story is the deposit pp of 50 per night, it was for safety reasons they say at reception. Is the hotel audience so dangerous?