HOTEL CINCO OCEANOS Reviews

Response from Property: Dear guests, thank you for your long-term support and love! As our distinguished old customers, every choice you make is a great trust in us. We always uphold the service concept of "making guests feel at home" and are committed to creating an unforgettable stay experience for every guest. Your satisfaction is our driving force. We will continue to improve the quality of service and optimize the accommodation environment. We look forward to bringing you more surprises and touches on your next trip to Macau. I wish you a pleasant journey and look forward to meeting you again!

Response from Property: 尊敬的客人，您好！非常感謝您選擇入住我們酒店並分享如此詳細的入住體驗！我們非常高興得知您對酒店的位置、交通便利性以及周邊設施感到滿意，尤其是您對我們工作人員的認可，這讓我們倍感欣慰。為客人提供友好、貼心的服務是我們的宗旨，您的讚揚將激勵我們繼續努力。同時，我們也很高興酒店的整體體驗超出了您的期望，並感謝您願意向他人推薦我們。期待您的再次光臨，祝您生活愉快，旅途順利！

Response from Property: Dear guest, Thank you for your recognition of Five Oceans Hotel! As you can see: the hotel is located in the historical and cultural heritage area of ​​Macao, surrounded by famous attractions such as the Ruins of St. Paul's, A-Ma Temple, Zheng's House, Cinco de Mayo, and St. Lawrence Church. There are also many well-known souvenir shops such as Ming Kee Beef Offal, Zui Xiang Bakery, Seafood Specialties, Quan Kee Bone Porridge, as well as convenient facilities such as the Inner Harbor Ferry Terminal, bus stations, and supermarkets of all sizes, which are convenient for your travel. Looking forward to your visit again and wish you a pleasant journey!

Response from Property: Dear guest, thank you for your review! We always attach great importance to the comfort experience of our guests. We have arranged comprehensive ventilation and deep cleaning maintenance. We will more strictly control environmental details in the future. If you have similar problems during your stay, please inform the front desk and we will change other rooms for you. Finally, the hotel is located in the historical and cultural heritage area of ​​Macao, surrounded by famous attractions such as the Ruins of St. Paul's, A-Ma Temple, Zheng's House, Rua 5 de October, and St. Lawrence's Church. There are many well-known souvenir shops nearby, such as Ming Kee Beef Offal, Zui Xiang Bakery, Seafood Specialties, Yang Zhi Jin Lao, as well as convenient facilities such as the Inner Harbor Ferry Terminal, bus stations and supermarkets of all sizes, making your travel more convenient. Looking forward to seeing you again and wish you a pleasant journey!

Response from Property: 尊敬的賓客，感謝您分享的全家遊玩圖片，看到您和家人度過了一段愉快的時光，我們感到非常高興！能夠為您的旅程增添美好回憶是我們的榮幸。希望您在下次旅行時再次選擇我們：酒店位於澳門歷史文化遺產區，周邊有大三巴、媽閣廟、鄭家大屋、十月初五日街、聖老楞佐教堂等著名景點。附近還有明記牛雜、最香餅家、海鮮特產、權記骨粥等眾多知名手信店鋪，以及內港客運碼頭、公交站和各大小超市等便利設施，方便您的出行。 期待您的再次光臨，祝您旅途愉快！

Response from Property: 尊敬的客人，感謝您的點評！我們非常重視您的入住體驗，對房間存在煙味的問題深表歉意。需要説明的是，所有客房均已按照清潔標準清理與通風處理，您提及的情況可能源於個別房間的臨時疏漏或殘留氣味滲透。我們已立即加強全區域除味消殺措施，並增設專人複查環節，確保每間客房空氣清新、衞生達標。同時，我們很欣慰您認可房間的舒適度和優越的地理位置，這將是您未來每次入住的基準體驗。我們將以更細緻的服務為您創造無瑕的住宿體驗！如有其他需求，歡迎隨時聯繫。祝您順心如意，旅途愉快！

Response from Property: 尊敬的賓客， 感謝您的點評！高德/谷歌等地圖軟件都可以輕鬆導航至酒店，也可以致電諮詢我們為您推薦合適的線路。 關於住宿空間和浴室面積，在港澳地區空間相對較小，但我們一直努力在有限的空間內提供舒適的體驗。酒店周圍的政府施工已接近尾聲，現在的不便都是為了將來的便利，感謝您的理解。 此外，酒店位於澳門歷史文化遺產區，周邊有大三巴、媽閣廟、鄭家大屋、十月初五日街、聖老楞佐教堂等著名景點。以及明記牛雜、最香餅家、海鮮特產、權記骨粥等眾多知名手信店鋪，以及內港客運碼頭、公交站和各大小超市等便利設施，方便您的出行。 期待您的再次光臨，祝您旅途愉快！