Atour X Hotel Lujiazui Diyi Babaiban Shanghai

Atour X Hotel Lujiazui Diyi Babaiban Shanghai Reviews

Atour X Hotel Lujiazui Diyi Babaiban Shanghai

550 Pucheng Road, Pudong New Area, Shanghai, Pudong New Area, Shanghai, ChinaView Hotel Details
Atour X Hotel Lujiazui Diyi Babaiban Shanghai
Atour X Hotel Lujiazui Diyi Babaiban ShanghaiAtour X Hotel Lujiazui Diyi Babaiban ShanghaiAtour X Hotel Lujiazui Diyi Babaiban Shanghai
Check available rooms for your travel dates
We Price Match
1 night

Guest Reviews of Atour X Hotel Lujiazui Diyi Babaiban Shanghai

9.6/10
Excellent
2108 review
Verified reviews
Location9.6
Amenities9.5
Service9.8
Cleanliness9.6
Filter by:
Sort by:
All reviews(2108)
Positive reviews(2085)
Reviews with photos/video(361)
Great location(289)
Friendly front desk staff(280)
Delicious breakfast(234)
Perfect for business trips(89)
Well designed(48)
Tasty restaurant(20)
Easy to call taxis(15)
Tasty coffee(14)
Negative reviews(23)
Sheila123
Superior Queen Room
Stayed in Jun 2025
Family
4 review
10/10
Outstanding
Posted on Jul 30, 2025
Our two-night stay at the Atour Hotel Shanghai First Yaohan was truly the unexpected highlight of our trip. The location is absolutely prime, just a 5-minute walk to the First Yaohan commercial district. With an abundance of restaurants, supermarkets, and a subway station right nearby, it offered unparalleled convenience for both leisurely exploration and efficient travel. The room's design featured a warm, inviting wood aesthetic that felt both minimalist and sophisticated. The bedding was perfectly soft, instantly melting away any fatigue. Even my light-sleeping companion raved about the excellent sleep quality. The bathroom boasted excellent wet/dry separation and instant hot water. The toiletries, with their subtle, pleasant botanical scent, truly showed the hotel's attention to detail. What impressed me most, however, was the genuine warmth of the service. The front desk staff were incredibly efficient and enthusiastic, proactively asking about our needs during check-in and even thoughtfully hand-drawing a local food map. Our housekeeping team meticulously cleaned the room daily, ensuring even tiny water stains on the desk were wiped away, and discreetly replenished our bottled water and tissues every evening. While the breakfast selection wasn't vast, every item was exquisitely prepared and fresh. The freshly made wontons and freshly ground coffee were particularly impressive. The public lounge's book bar, with its soft lighting and diverse collection of books, provided a wonderfully relaxing spot. Sitting there in the evening, flipping through a few pages with gentle background music, was incredibly serene. From its facilities and services to its thoughtful details and overall experience, this Atour hotel made us feel incredibly comfortable. It will absolutely be my top choice for future visits to Shanghai!
Original textTranslated by Google
Response from Property: Dear guest, hello! Thank you for choosing Atour X Hotel, the No. 1 Yaohan Hotel in Shanghai, and for taking the time to record your heartwarming stay. Your recognition is like the first ray of sunshine in the morning, deeply inspiring us! We were particularly delighted to read about your appreciation for the room's wood-toned design and the comfort of the bedding – Atour always believes that a good night's sleep is the most precious gift of travel. The details you mentioned, such as the instant hot water and botanical-scented toiletries, embody our philosophy of "natural, warm, and fun." Even more touching is your appreciation for the dedication of our service partners: the hand-drawn map at the front desk, the meticulous housekeeping staff, the savory breakfast station... Creating a sense of belonging like a "home away from home" is our greatest pride at Atour. I've shared this encouragement with the team, and it will serve as a driving force for our continued improvement. The lights in the book bar will remain gently lit for you, and the aroma of freshly ground coffee will remain. We look forward to your next visit, as we once again accompany you on your exploration of Shanghai with our warm, "neighborly" service.
sunny-liu8786
Superior Queen Room
Stayed in Jun 2025
Solo traveler
6 review
10/10
Outstanding
Posted on Jul 15, 2025
The service was outstanding. They even mailed back the earrings I had accidentally left on the bed – I'm incredibly grateful! Moreover, the staff always greeted guests warmly with a smile whenever we entered or exited the hotel.
Original textTranslated by Google
Response from Property: Dear guest, thank you for your five-star rating at Atour Hotel! We are deeply pleased to learn that you were satisfied with our service, especially with the successful return of your lost earrings. Atour has always upheld the philosophy of "neighborhood-style service," hoping that every guest can feel the warmth and peace of mind of family. Your recognition is the greatest encouragement to our team! We look forward to providing you with attentive service again next time and wish you a happy life and a pleasant journey.
Pinchatingyuguantao
Executive Queen Room
Stayed in Jun 2025
Business traveler
2 review
10/10
Outstanding
Posted on Jul 11, 2025
The room was very thoughtfully decorated, and the bed was incredibly comfortable. I got to try their new pillows. It was very quiet, and I had a great rest.
Original textTranslated by Google
Response from Property: After carefully reading the comments from Duofan, Duoduo was thrilled. Their praise is the greatest affirmation of Duoer. Duoer will remain humble and keep working hard, waiting for you to come back and give you more surprises next time. I look forward to seeing Duofan's next stay...
Kalutelelidiya
Elegant Queen Room
Stayed in Jun 2025
Solo traveler
93 review
8.2/10
Very Good
Posted on Jul 5, 2025
The hotel offers unique literary titles, specially commissioned by Atour from People's Literature Publishing House. In the room, there's a pour-over coffee kettle, along with custom-blend coffee and tea that you can brew yourself and take on the go in provided takeaway cups. While the TV doesn't come with paid streaming services, it does offer screen mirroring, which is fine since most guests have their own streaming subscriptions on their phones anyway. Amenities include self-service laundry, a book bar, and even late-night congee/porridge – a thoughtful touch for night owls. The room features a smart toilet (though its quality isn't great) and a simple, user-friendly shower. The hairdryer was good, too (couldn't tell if it was a Dyson). The hotel is located in an area with abundant dining choices and excellent transport links; there's even a shared bike parking station right outside the door. I was initially going to leave a negative review because the bed's headboard was really uncomfortable, and the smart toilet was malfunctioning (the lid kept closing on its own while I was using it). However, once I discovered the DIY coffee setup and admired the nice-looking kettle, all was forgiven.
Original textTranslated by Google
Response from Property: Dear guest, thank you for taking the time to share your thoughtful stay! Your attention to detail in the room was both humbling and touching—even the beauty of the hand-poured kettle was evident. You truly are a kindred spirit at Atour! Regarding the bed backrest comfort you mentioned and the "auto-bow" feature on the smart toilet (perhaps it's trying too hard to show off its intelligence…), we immediately contacted our engineering team for adjustments. We will focus on optimizing these two areas to avoid any more awkward surprises or abrupt departures. Seeing you soothed by your custom coffee and late-night porridge was a welcome relief! As you've discovered, we always strive to bring you the little pleasures of your trip, with our convenient location (with a 3-kilometer food map and shared bike access), the hidden gems in our study, and the always-available screen projection and aroma of coffee. We look forward to your next visit with a more thoughtful toilet, a more relaxed backrest, and a cup of your own hand-brewed coffee, earning you the compliment of "This time was even better!"
abc radio
Elegant Queen Room
Stayed in May 2025
Business traveler
17 review
10/10
Outstanding
Posted on Jul 1, 2025
Atour Hotel continues to be consistently reliable. This particular hotel is situated on a quiet lane just off a main avenue, offering a peaceful retreat despite its central location. It's only 1km from the heart of Lujiazui and also very close to Laoshan Road, making it perfect for an evening stroll to grab a drink.
Original textTranslated by Google
Response from Property: Dear: Thank you for your support and evaluation of our hotel. Your evaluation has given us greater motivation to move forward. All of our Atour staff are also looking forward to your next stay. Here, all of our Atour staff wish you a happy life! "Don't forget your original intention, and you will succeed in the end." Atour's growth needs your support and companionship all the way.
Xiaocuicuicui
Executive Queen Room
Stayed in May 2025
Family
16 review
10/10
Outstanding
Posted on Jun 23, 2025
Great location! The rooms are compact with modern decor. Amenities include a communal laundry room and a lounge area. A local supermarket, snack bars, and fruit stores are all conveniently located nearby. On my first afternoon, I enjoyed authentic Xinjiang lamb skewers at a small shop literally 5 meters from the hotel. Breakfast was plentiful, and the douhua (tofu pudding) was fantastic. I also had a hot bowl of fresh pork wontons. Coffee is available to go.
Original textTranslated by Google
6/8
Response from Property: Your smile and satisfaction are our greatest achievement, thank you for your support!
Guest User
Elegant Queen Room
Stayed in May 2025
Business traveler
9 review
10/10
Outstanding
Posted on Jul 3, 2025
My stay was exceptionally satisfying. Not only was the hotel conveniently located, but the service was outstanding. The gentleman at the front desk even escorted me to my room, which was incredibly thoughtful given the hotel's large and somewhat winding layout. In the evenings, they also offered a self-service late-night congee bar. The breakfast spread was truly impressive with a wide variety of options. I'm very pleased and would gladly choose to stay here again on my next business trip to Shanghai.
Original textTranslated by Google
Response from Property: Dear guest, hello! Thank you for your recognition of our front desk assistant! Atour has always been committed to providing a humane, warm, and fun environment, and your satisfaction is our greatest pursuit. We look forward to seeing you again and bringing you more small joys on your journey!
Guest User
Executive 2-bed Room
Stayed in May 2025
Family
5 review
10/10
Outstanding
Posted on Jun 28, 2025
The front desk staff were very friendly. The room was clean and quiet, and breakfast was excellent. Everything was perfect!
Original textTranslated by Google
Response from Property: 尊敬的客人您好!看到您提到"前台熱情、房間乾淨、早餐豐富"的滿意體驗,我們整個團隊都備受鼓舞!您的一句"一切都很滿意"是對我們最大的肯定。在亞朵,我們始終相信美好的住宿體驗應該像回家一樣温暖舒心。您對前台服務的認可我們已經轉達給當班夥伴,這會激勵我們繼續保持"微笑再多一點,響應再快一點"的服務標準。特別高興您喜歡我們的早餐!我們的廚師團隊每天清晨5點就開始準備,就是希望用熱騰騰的現做餐食開啟您元氣滿滿的一天。期待您的下次光臨,我們將一如既往地為您提供"亞朵式"的温暖服務。
Guest User
Superior Queen Room
Stayed in May 2025
Family
1 review
10/10
Outstanding
Posted on Jun 15, 2025
The overall environment was really pleasant and comfortable. The staff provided incredibly attentive service. The front desk was particularly thoughtful, even preparing pencils and other necessities for my exam. Another nice touch was the robot delivery service for takeaway orders directly to the room door.
Original textTranslated by Google
Response from Property: 親愛的客人,感謝您選擇亞朵!看到您的好評,我們倍感榮幸。每一次認可都是我們前行的動力,期待下次繼續為您打造温暖如歸的入住體驗~”
Anonymous User
Superior Queen Room
Stayed in May 2025
Business traveler
8 review
9.7/10
Amazing
Posted on Jul 15, 2025
The location is super convenient, and the room was spotlessly clean with very comfortable bedding. The housekeeping staff were exceptionally warm and helpful; they even went above and beyond by washing my socks and leaving a sweet note – truly a thoughtful and remarkable gesture! As someone who travels frequently for business, I've never experienced this level of attentiveness before. I will absolutely book here again on my next visit to Shanghai.
Original textTranslated by Google
Response from Property: 尊敬的賓客,非常遺憾沒能得到您的五分好評,但感謝您為朵兒打出4.8分的高分好評!看到您提到"把襪子洗乾淨還寫了小紙條"的細節,我們的客房阿姨開心得眼睛都笑彎啦~✨ 在亞朵,每位夥伴都把"鄰里式服務"刻在DNA裏,您説的"頭一回遇到這個待遇"正是我們最珍視的認可!出差在外,亞朵願做您温暖的"第二個家"——
Guest User
Superior Queen Room
Stayed in Apr 2025
Traveling with friends
2 review
10/10
Outstanding
Posted on Jun 1, 2025
I thoroughly enjoyed my stay. The environment was impeccably clean. I highly recommend it and would definitely return.
Original textTranslated by Google
Response from Property: 親愛的朵友:哇~看到“非常愉快”“非常衞生”兩個“非常”,我們的保潔阿姨都笑得合不攏嘴啦!(^▽^) 您的滿意是我們每天認真打掃、細心服務的最大動力!下次再來,記得提前告訴我們您的偏好,我們給您留一間陽光更好的“老地方”~期待與您再次相遇!亞朵小管家 敬上
Guest User
Superior Queen Room
Stayed in Apr 2025
Business traveler
5 review
10/10
Outstanding
Posted on May 23, 2025
Spacious room. Late-night Congee: A self-service congee is available every evening. Facilities: Well-equipped.
Original textTranslated by Google
Response from Property: 非常感謝您的支持與鼓勵!匠心就是做好一件事,初心就是一直做好一件事,而用心就是您能給我們一個五分肯定的態度,未來的日子裏,也期待能再次為您服務!
Guest User
Executive 2-bed Room
Stayed in May 2025
Family
3 review
10/10
Outstanding
Posted on Jun 28, 2025
Comfortable stay with warm and friendly service.
Original textTranslated by Google
Response from Property: 尊敬的客人您好!感謝您選擇亞朵並留下寶貴好評!"住得舒適、服務熱情"這簡簡單單的8個字,卻是對我們最大的鼓勵。我們一直努力為客人打造"像家一樣安心"的住宿體驗,看到您的認可,我們的前台小夥伴們都開心地比了個耶✌️。這份温暖我們會一直保持下去!期待您常回"亞朵的家"看看,我們準備了更多驚喜等您來發現~
kowkow
Elegant Queen Room
Stayed in Jun 2025
Other
6 review
10/10
Outstanding
Posted on Jul 28, 2025
This Atour is always my first choice whenever I visit Shanghai. The young men and women at the front desk are incredibly friendly and accommodating. They're always quick to respond to requests and happy to help with anything. I've asked them for assistance with sending packages and luggage handling, and they were extremely patient and meticulous. The housekeeping staff are also very polite and kind. The rooms are consistently spotless, and the breakfast is quite good. This Atour location is excellent, offering a peaceful retreat in the bustling Yaohan commercial district. Highly recommended!
Original textTranslated by Google
Response from Property: 尊敬的客人:感謝您再次選擇亞朵作為您在滬的“固定落腳點”!您的全五星認可,尤其是對前台夥伴高效響應、客房阿姨細緻服務的稱讚,讓我們倍感鼓舞。能為您提供寄快遞、行李協助等便利,正是亞朵“鄰里式服務”的初心所在。 八佰伴商圈的繁華中,您能感受到“鬧中取靜”的舒適,我們亦感欣喜。您的滿意是我們持續精進的動力,期待下次相遇時,依然能用熱忱的服務和整潔的房間,為您帶來“如歸”的體驗。 祝您旅途順遂,亞朵始終是您在滬的温暖小家!
Guest User
Executive 2-bed Room
Stayed in Jun 2025
Traveling with friends
3 review
9.5/10
Amazing
Posted on Jul 14, 2025
This Hotel hosts fewer rooms but nonetheless I really liked it there, especially the service and the room itself. The reception was very forthcoming and helped us with some personal problems that we encountered. One amazing thing that I'd like to highlight is the fact that the mattress was extremely comfortable and there were different options to choose from regarding the pillows (several different ones with the memory foam technology).
Response from Property: 尊敬的賓客,非常遺憾沒能得到您的五分點評,但還是感謝您對亞朵酒店4.7分的認可!我們始終秉持「鄰里服務」理念,很高興您特別提到前台團隊的熱情服務和客房的舒適體驗。記憶綿床墊和定製化枕頭選擇是為了讓每位客人找到適合自己的睡眠方案。您的滿意是我們持續優化的動力,期待下次為您帶來更完美的入住體驗。