Anaco Reviews

I have never given such bad comments to any hotel in my live so far. But this hotel definitely disappointed me. May be it's my mistake. I did not have time to go through other guests reviews before booking it. Hotel is in excellent location, however, all others facilities are bad. Yes, room is very old style wall paper with stains, door handle broke. I was given first to a room 11 at first, but the corridor light did not on and toilet lights are too dark, like ******* house, I travelled alone, I feel unsafe. Request to change, then got room 31. Well, it's better, but still not pleasant. Door handle is half way broke, bedside lights are not function properly untill I adjusted it to certain position the light could turn on. My second last stay was disaster, no hot water supply at 7'c - 12'c temperature for 1.5 days! Front desk staff always updated it will be fixed few hours later, but it turned out 1.5 days of the whole building guests had no hot shower in such cold weather. I wanted to cancel my last day booking but they refused refund. Even called ******* agent to assist. Met some guests at lobby they also expressed the same, no hot shower we all felt cold! I finally caught a cold before I leave this hotel. The whole property honestly need to renovate, it is just too old and should not be classified as 3 star. Other 3 stars hotel around it are much nicer in lobby and room. Anyway, bad experience of my stay. Do not recommend to others if you have choice.