Royal Avila Boutique Resort Reviews
Royal Avila Boutique Resort
Pemenang, North Lombok, Malaka, Lombok, IndonesiaView Hotel Details
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Royal Avila Boutique Resort Guest Reviews
4.7/5
Amazing
71 review
Verified reviewsLocation4.5
Amenities4.7
Service4.7
Cleanliness4.9
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All Reviews(71)
Positive reviews(71)
Reviews with photos/video(14)
Awesome stay(10)
Great service(8)
Loved the view(6)
Tasty restaurant(5)
Guest User
Ocean Suite
Stayed in May 2024
Couples
1 review
Amazing
Posted on Jun 3, 2024
Lovely place for honeymoon couples. It has everything that you need.
Anonymous User
Ocean Rooftop
Stayed in Jan 2024
Couples
1 review
Outstanding
Posted on Jan 27, 2024
It's like Santorini Greece but in Indonesia Lombok! Amazing view and a wonderful experience there. Will come back again!
Response from Property: Dear Guest, We very much appreciate your comments regarding your stay at the Royal Avila Boutique Resort. Thank you for highlighting the view and the ambience of the Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely, Dicky MaulanaRoom Division Manager
Guest User
Ocean Deluxe Twin
Stayed in May 2024
Friends
1 review
Amazing
Posted on Jun 2, 2024
It was an awesome experience in this hotel. I love their moods and services as well. I'd like to go again with my family
S
Ocean Deluxe King
Stayed in May 2024
Couples
11 review
Very Good
Posted on May 13, 2024
My husband and I stayed at Royal Avila for 3d2n for the second part of our honeymoon. We chose this place cos of the quiet location and the view. We were checked in by front desk staff Echa. She had prepared a honeymoon bed decoration for us, a cheese tart in room and free one time minibar. Prior to my arrival, I had requested for high floor but we were given a room on the first floor..however this was ok with us for the short stay. We also requested for quiet room and thankfully our room was far from the noisy beach club.
The room was just like photos, and it was super clean. Soundproofing not that great we could hear the neighbours from next door and upstairs.
Echa was very bubbly and helpful. From checking us in, to driving the buggy and helping out at the restaurant and sending us off after checkout. She remembered our names and greeted us everyday. The other staff at the restaurant (didn't get their names) remembered which room we were from.
We didn't leave the resort during our stay and had all our meals in the restaurant. We liked the open concept of the dining area, with the tables being spaced far enough for privacy. The food was great but the portion was a bit small.
We also booked a couple session at the spa. The therapists' skills were average..and the jacuzzi in the spa had so many insects. We found this a bit too expensive for the experience.
The resort was a great place to slow down and relax. The room was very comfortable and we had good sleep. Sunset views from the balcony was amazing.
Overall I would recommend this resort for a chill holiday!
LeonHZW
Rooftop Suite
Stayed in Nov 2023
Couples
1 review
Outstanding
Posted on Nov 13, 2023
Our stay at Royal Avila was amazing. We stayed in room 501 rooftop suite.
Staffs at the hotel were really proactive and initiative in providing the best service and always smiling. The staffs even remember our room number and our names.
Rooms were spacious and clean and had the best sunset view! The restaurant food was great and we had our dinner there almost every night.
During dinner the restaurant had live music and we had cocktails to relax.
Definitely would recommend and will return on our next visit!
Response from Property: Dear LeonHZW, We very much appreciate your comments regarding your stay at the Royal Avila Boutique Resort. Thank you for highlighting most of our facilities and also the services from the staff. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely, Dicky MaulanaRoom Division Manager
Afiqah H
Ocean Deluxe King
Stayed in Oct 2023
Couples
2 review
Outstanding
Posted on Oct 27, 2023
Our stay was memorable, and the combination of spacious rooms, ocean and sunset views, friendly staff, and great amenities made it an experience we won't soon forget. We will definitely be back again!
Response from Property: Dear Afiqah H, We very much appreciate your comments regarding your stay at the Royal Avila Boutique Resort. Thank you for highlighting our room with ocean and sunset views facility, also the great services from the staff. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely, Dicky MaulanaRoom Division Manager
Willy Samuelson
Ocean Deluxe King
Stayed in Dec 2023
Friends
40 review
Outstanding
Posted on Dec 6, 2023
Friendly staff, marvelous view, outstanding service, nice room
Response from Property: Dear Willy Samuelson, We very much appreciate your comments regarding your stay at the Royal Avila Boutique Resort. Thank you for highlighting about the services of the staff. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely, Dicky MaulanaRoom Division Manager
Andrew Frans
Ocean Deluxe King
Stayed in Aug 2023
Business travellers
55 review
Outstanding
Posted on Aug 23, 2023
Marvelous view on every corner.. the room perfect, service was excellent, foods so good. I could say this villa is best in lombok so far.. will come back here for sure when i visit Lombok ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️
Response from Property: Dear Andrew Frans, We very much appreciate your comments regarding your stay at the Royal Avila Boutique Resort. Thank you for highlighting our room facilities and the food from Olive Restaurant. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely, Dicky MaulanaRoom Division Manager
Hyrr
Ocean Deluxe King
Stayed in Jan 2024
Friends
4 review
Outstanding
Posted on Jan 28, 2024
Best Hotel in Lombok. Services 5/5. All of the staffs are polite and very kind. Definitely will stay here again if we come to Lombok next time
Response from Property: Dear Ahmad, We very much appreciate your comments regarding your stay at the Royal Avila Boutique Resort. Thank you for highlighting the services from the staff. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely, Dicky MaulanaRoom Division Manager
Guest User
Ocean Deluxe King
Stayed in Feb 2024
Friends
4 review
Amazing
Posted on Apr 25, 2024
Friendly staff, great sea view, nice restaurant, price expensive though
Susan Bernard
Ocean Deluxe King
Stayed in Mar 2023
Family
18 review
Posted on Mar 26, 2023
Looks like Santorini. Good ocean view from the cliff. Very good food. The taste was great. Gym so small.
Live music every night in the restaurant
Response from Property: Dear Susan Bernard, We very much appreciate your comments regarding your stay at the Royal Avila Boutique Resort. Thank you for highlighting the stunning view from the hotel and the food, while we are sorry at the same time if our Gym space doesn't meet your expectation. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely, Dicky MaulanaRoom Division Manager
Syamimaisyah
Ocean Deluxe King
Stayed in Jan 2024
Family
3 review
Great
Posted on Jan 24, 2024
The hotel is so beautiful and amazing. The staff also friendly.
Response from Property: Dear Syamimaisyah, We very much appreciate your comments regarding your stay at the Royal Avila Boutique Resort. Thank you for highlighting the services of the staff. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely, Dicky MaulanaRoom Division Manager
Guest User
Ocean Deluxe King
Stayed in Mar 2023
Couples
2 review
Amazing
Posted on Apr 3, 2023
Staffs were friendly and service was impressive.
Response from Property: Dear Guest, We very much appreciate your comments regarding your stay at the Royal Avila Boutique Resort. Thank you for highlighting our services from the staff. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely, Dicky MaulanaRoom Division Manager
Indrawati
Rooftop Suite
Stayed in Jun 2024
Family
5 review
Great
Posted on Jun 5, 2024
Very great hotel
0804CSH
Ocean Premier
Stayed in Oct 2022
Couples
1 review
Amazing
Posted on Oct 16, 2022
Wonderful hotel with beautiful view. Can see the sunset from balcony.
Room is very clean and well prepared. Kudos to the staffs who arranged the birthday decoration in the room.
Just the location is a bit far from city centre, but the hotel got everything you need. Awesome beach club with sunset view, olive restaurant which provides room services as well.
Highly recommended!
Response from Property: Dear 0804CSH, We very much appreciate your comments regarding your stay at the Royal Avila Boutique Resort. Thank you for highlighting the stunning view from the balcony of the room and most of the facilities of the hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely, Dicky MaulanaRoom Division Manager
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