Laerte Palace Hotel Reviews

Good location because it is close to the station. Good 3 stars but not 4. Very small bathroom, varied breakfast, friendly and helpful staff!

Basic but discreet room. Enjoy your breakfast. Convenient value for money if booked on Trip

A/C didn't work, door to our room could open without key, no toilet paper, staff very overwhelmed with organization

The bathroom for big people is quite fair… The receptionist's attention is terrible, without wanting to work and on top of that we parked the motorcycles in the customer parking area and he told us that we had to remove them from there because it was not possible to park, an hour later there were two cars parked and it turns out that for that car it could be parked... He doesn't even say goodnight to you when you arrive. For the rest, the hotel is quite good value for money

Hotel, not to be called such, Room without Air Conditioning on a 35 degree day. When I request to change the room, they offer me another room without air conditioning with a higher internal temperature. Minibar not working, hair everywhere. Inexperienced and inefficient workers. No manager present. They should have warned or re-protected me in another structure at their expense. Tiny bathroom and shower not working well. Passable breakfast. To be avoided completely. Bad value for money.

Good structure, small details communicated at reception

Disappointing hotel.

Everything OK

I stayed here as a last minute booking due to our flight back being cancelled so we had to reschedule for a flight the next day. The bed was comfortable enough for the one night and the location of the hotel to the station was perfect. I left the hotel very early the following day to get to the airport and the reception was very helpful in arranging for a taxi to collect me. In rushing that morning I accidentally left a bag of clothes and personal items and didn't realise until getting onto the plane! I contacted the hotel who organised the safe and efficient return of my items which I cannot thank them more for! Their efficient and professional communication put me at ease and had my personal belongings back to the UK within a week so a massive thank you for your kindness and help. I would definitely return here for this reason.

Fantastico!! We had the best time. The location is perfect for visiting Venice the train station is 2 minutes walk. ( IF it's your first time seeing Venice go on the train 😉) There are a number of bars, ect, in Mogliano, it's a lovely place The hotel staff were awesome every one of them. Extremely helpful . They were the icing on the perfect trip.

The hotel enjoys a convenient location in close proximity to the station. While the rooms are satisfactory, it is truly the exceptional staff who elevate the overall experience. Notably, Mary and an incredibly helpful tall gentleman, whose name unfortunately escapes me, went above and beyond to assist us. A shining example of their dedication was when we found ourselves lost in the middle of the night. Mary, demonstrating her unwavering commitment to guest satisfaction, promptly arranged for her husband to come to our rescue since there were no available taxis at that late hour. Their remarkable service truly made a lasting impression.

I stayed alone but treated myself to a room with a balcony. The room was very clean, quite dated but a perfect base to go out and explore the surrounding areas. I was a little disappointed that the description on love holidays website didn’t really live up to the reality. I wasn’t told about any spa or restaurant partnerships the hotel had and to be honest it is a very basic hotel which could do with some money being spent on it however the location is perfect and the staff are very friendly and I think cleanliness is the most important which the rooms are. I wouldn’t say it’s a hotel you would want to spend a lot of time in as there isn’t much facility wise and the breakfast was very very basic so I wouldn’t recommend that. The coffee is nice though and I particularly loved how peaceful and cool the rooms are so your guaranteed a good nights sleep. All in all 6/10 due to peaceful location and friendly staff. Also I wouldn’t rely on the shuttle bus suggested on the website as there isn’t one just private contract with a local driver charging 50 euro a trip to the airport. You can of course get the train which is on your doorstep but I personally was conscious of getting lost! So I didn’t mind paying more for a lift.

Easy access to Venezia from here and there are some restaurants nearby. I found breakfast to be a reasonable at 8 EUR given other options. The American big breakfast doesn’t exist in a lot of European cities. The hotel has a lot of desert options for breakfast to give you the energy boost, but they also have eggs and bacon (not crisp) cooked up. The room is small, but sufficient. My only challenge with the room is it was south facing so it got pretty hot and the hotel hadn’t turned on the A/C yet; the thermostat in my room didn’t activate it. If I opened the balcony door it let in the mosquitoes, so I tolerated the heat.

The staff were lovely, we stayed in a family room, good size. We did keep finding ants in our room, everywhere. The security of the building could have been better, the balcony door looked like the lock had been busted off and didn’t look very safe etc. We paid £30 for breakfast for 4 days when booking, they have a large selection, you can ask for eggs and bacon (wouldn’t advise). The location was very good, you are a 2 minute walk from the train station, the ladies at the help centre where very helpful and you can turn the ticket machines to suit your language so very helpful, also very cheap. You are walking distance from a little town with lots of cafes and restaurants. Beware if you booking through a holiday site that this hotel is not in Venice.