Mercure Nadi Reviews

Response from Property: Dear Capturingmemories,Thank you for sharing your feedback. We truly appreciate your kind words about our singers at the hotel lounge, and we are delighted that they contributed positively to your experience.We sincerely regret that certain aspects of your stay did not meet your expectations. Please accept our apologies for any inconvenience caused by the condition of our property. We understand the importance of maintaining a fresh and inviting atmosphere and will take your comments into account as we continue to improve our facilities.Additionally, we are sorry to hear about your experience with our restaurant service. Providing attentive and efficient service is a priority for us, and we will address this matter with our team to ensure better guest experiences in the future. We also regret that your beef steak was not to your satisfaction, and we will review our food quality standards with our culinary team.Your feedback is invaluable in helping us enhance our offerings, and we appreciate you taking the time to share your thoughts. We hope to have the opportunity to welcome you back and provide you with a more enjoyable experience.Kind RegardsJack WorkGeneral Manager Mercure Nadi

Response from Property: Dear Trip girl,Thank you for taking the time to share your feedback. We truly appreciate your kind words regarding our staff, as we take great pride in delivering warm and attentive service.However, we are deeply sorry to learn that your experience was marred by the condition of the bathroom. Please accept our sincere apologies for any inconvenience caused. Your concerns regarding the showerhead and overall bathroom upkeep have been noted, and we will immediately address these issues with our maintenance team to ensure they are rectified as a matter of urgency.We regret that we did not meet your expectations, especially given the value you anticipated. Your feedback is invaluable in helping us enhance our guest experience, and we hope to have the opportunity to welcome you back in the future, providing a much-improved stay.Should you wish to discuss this further, please do not hesitate to reach out to us directly.Kind RegardsJack WorkGeneral ManagerMercure Nadi

Response from Property: Dear Valued Guest,Thank you for taking the time to share your feedback following your recent stay with us. We truly appreciate your comments and are pleased to hear that our staff were friendly and accommodating during your visit. Providing warm and helpful service is something we strive to deliver for all our guests.We regret, however, that the condition of our rooms did not meet your expectations. Please know that we are aware of the need for upgrades and are actively reviewing plans for future renovations to enhance the overall guest experience. Your feedback is invaluable in helping us prioritize improvements.We hope to have the opportunity to welcome you back in the future, where we can provide you with a more comfortable and refreshed stay.Kind RegardsJack WorkGeneral ManagerMercure Nadi

Response from Property: Dear Valued Guest,Thank you for taking the time to provide us with positive feedback.We hope your next stay will be much more pleasant than the previous one.Kind RegardsJack WorkGeneral ManagerMercure Nadi

Response from Property: Dear Aachal,Thank you for your kind words and for being a loyal guest.We are delighted to hear that you always enjoy your stay and our friendly service. Your recommendation means a lot to us, and we look forward to welcoming you back for another great experience soon. Vinaka vaka levu!Kind RegardsJack WorkGeneral ManagerMercure Nadi